I M P R O V I N G
PATIENT CARE
& P H A R M A C Y
PROFITABILITY
20 Unique
Products
& Services
Discover 20 products and services
that will help your pharmacy improve
patient care or increase proftability.
Will Call Technology
Industry Expert Q&A, Market Leaders
Buyer’s Guide, and More
page 42
2 Case Studies
Liberty Software and Medicine Shoppe International
8 Thought Leaders
Eight Video Series Including Visante, Rees Scientifc,
Pharmacy Consulting Broker Services, Rite Aid, and More
page 26
Community • Specialty • LTC
Spring 2019
SELLING YOUR PHARMACY?
WHAT YOU DON’T KNOW
CAN LOWER YOUR SALE PRICE.
EXPERTISE
Work directly with a licensed
and insured broker, who is
also a former pharmacy owner
and who has personally sold
and closed over 140 pharmacy
transactions in 42 states.
ADDED VALUE
Our proven, confidential,
proprietary process brings
value to the transaction. That
means a higher price, less
stress and lower risk for you.
FREE CONSULTATION
Know your options.
Call 888.808.4774 before
disclosing any information
to a potential buyer.
CREATE FUTURE VALUE.
Call today for a free Cost of Goods Sold-Profit Analysis.
© 2018 Pharmacy Consulting Broker Services.
Daniel J. Lannon, RPh, Broker
Representing pharmacy owners nationwide.
Call 888.808.4RPH (4774)
Text 651.769.4932 | Email dan@pharmacycbs.com | Web pharmacycbs.com
SPRING 2019 I RETAIL/COMMUNITY • SPECIALTY • LTC
Contents
WAY
Maximize Revenue
and Improve Patient
Outcomes With
Omnicell Adherence
Solutions
Only Omnicell provides a full
suite of scalable medication
adherence solutions to help you
achieve your business goals
and improve patient outcomes.
Omnicell’s vision of the
Autonomous Pharmacy is to
move pharmacists to the center
of patient care where they can
practice at the top of their license.
One way to do this is to replace
manual, error-prone tasks with
more accurate, efficient processes
through our full suite of solutions
including our advanced blister card
packaging automation.
The VBM 200F is the only small
footprint automation that
efficiently and accurately fills and
checks SureMed® by Omnicell®
multimed blister cards. It uses
unparalleled and proven vision
technology to verify every
medication for each individual
blister before the card is filled.
To learn how you can start
your tranformation to the
Autonomous Pharmacy, visit
omnicell.com/VBM200F.
Autonomous
means greater efficiency.
page 21
WAY
Pharmacy Software
for Pharmacy
Success by
Liberty Software
A pharmacy management
solution that helps community
retail pharmacies enhance
customer service, improve
profitability, and increase
patient safety.
PHARMACY SOFTWARE FOR
PHARMACY SUCCESS
ENHANCE
PATIENT CARE
IMPROVE
PROFITABILITY
INCREASE
PATIENT SAFETY
“The system is user friendly and because every
pharmacy is different, they will customize it to
your needs.”
JUDY HARRIS, Owner, Pharmacist,
All-Care Pharmacy
“I love the way Liberty developed a workflow queue system so we
can find where a prescription is in the process.”
JIM HRNCIR, Owner, Pharmacist,
Las Colinas Pharmacy
“What I really like about them is if we have something that
isn’t working for us, we can call them and say what can
you guys do to help us do it better.”
STACHIA BAXTER, Pharmacy Manager,
Roanoke Pharmacy
www.libertysoftware.com or call us at 800-480-9603
page 23
WAY
Professional
Grade CBD by
Encore Life
Encore Life is the only
practitioner exclusive,
pharmacist-formulated
CBD company in the
United States.
page 25
Thought Leader
Video Series
page 26-27
Contact Our Pharmacy
Lending Team Today:
Bo Garmon
Loan Officer
479-856-3001
bgarmon@ffb1.com
Drew Hegi, MBA
Loan Officer
Pharmacy Owner
601-594-6237
dhegi@ffb1.com
Amer Khamis
Loan Officer
425-971-6889
akhamis@ffb1.com
Bob Graul R.Ph, MBA
Business Development
Consultant
870-866-6686
bgraul@ffb1.com
Larry Alexander
Managing Director
832-244-9656
lalexander@ffb1.com
First Financial Bank- Professional Services Division
@firstfinancialbank1
@ffb1
@ffbpharmlending
We’d love to learn more about your goals
and give you the same 1:1 experience that
you give your patients.
Visit us at ffb1.com to learn more
or start a conversation.
We appreciate all you do for your communities!
A – stagecoach
B – tree
C – First Financial Bank
Q. What lending team has a pharmacist,
pharmacy owners, 75+ years of pharmacy
experience, and 40+ partnerships with
buying groups and pharmacy associations?
You guessed it, C!
SPRING 2019 I RETAIL/COMMUNITY • SPECIALTY • LTC
Contents
20Ways MISSION
To educate pharmacy management on
products and services that serve to improve
patient care or improve a pharmacy’s financial
bottom line, while distilling and presenting this
relevant information via 20 product profiles.
2019 CIRCULATION
Issue Focus: Hospital & Infusion
Issue Frequency: Summer & Winter
Circulation Per Issue: 12,200+
6,500+ Hospital Directors
2,200+ Clinical Consultants
2,500+ Industry Executives
1,000+ Trade Show Handouts
Issue Focus: Retail, Specialty, & LTC
Issue Frequency: Spring, Fall, & Winter
Circulation Per Issue: 28,500+
18,000+ Owners (Independents)
1,500+ Long-Term Care Pharmacies
2,500+ Retail Chain Executives
2,500+ Industry Executives
2,000+ Trade Show Handouts
QUARTERLY ISSUES
Visit 20Ways ONLINE at
RXinsider.com/20Ways
Temptime –
Temperature
Monitoring Solutions
for Medication
Shipments, Storage,
and Pharmacy
Facilities
Providing the tools and
knowledge to accurately
monitor temperature
sensitive medications.
Complete Specialty Pharmacy Monitoring Solutions
Confi dence Delivered
Tap into the future of temperature monitoring at temptimecorp.com
Temperature Intelligence®
Reduce the risk and costs associated with
unpredictable temperature events in production,
storage and shipment. TransTracker®
temperature indicators help specialty
pharmacies save money and increase patient
confi dence in medications delivered.
Visit us to learn more,
Booth 607
Optimize your packout designs for
temperature exposures using EDGE®
wireless sensors and software apps.
Simplify Performance Qualifi cation
(PQ) testing to meet accreditation
requirements, and know that your
packaging is performing to your
standards.
page 31
DOSIS Systems
is Evolving –
Improved Bottom
Line for Our Partner
Pharmacies
Our goal is to see your
pharmacy thrive! We do this
by customizing an efficient
solution to your workflow,
automating large volumes of
your production, and increasing
your profitability in the process.
The
value of
working
together
Let us show you how we are saving pharmacies
thousands of dollars every month with a simple
demonstration!
DOSIS.com
Customer Care
Integration
Automation
Workflow Support
Bottom Line
This isn’t just automation, it’s an ongoing
relationship that ensures our partner pharmacies
are thriving and efficient in every stage of business.
Customer Care is everything to DOSIS.
Regardless of your style of pharmacy operation or
which pharmacy management software you use, we
will customize a seamless system to match your
needs using the flexibility of our technology.
Our pharmacies see up to 80% of their blister card
volume automated by DOSIS Systems, whether
those pharmacies produce 5,000 or 250,000 cards
per month.
DOSIS Systems strives to understand what works
best in YOUR pharmacy FIRST and then customizing
a solution specifically for that need.
DOSIS Systems has proven results from hundreds
of pharmacies across the country improving
workflow efficiencies, increasing output production
and proving to be the more profitable solution!
WAY
page 29
WAY
Parata/TCGRx
Offer Variety in
Automation and
Solutions for
Your Pharmacy
Explore the technology,
advice, and people you
can count on.
Better Together.
Two industry favorites team up to offer the best of pouch
packaging and vial filling.
Together, we’re Parata Systems, the new industry leader
focused on bringing you pharmacy technology solutions
to support business growth and better health outcomes.
Imagine how good it’s going to be. Discover how we’re
better together at parata.com & tcgrx.com.
page 37
Health System • Infusion
I M P R O V I N G
P A T I E N T C A R E
PHARMACY COST
C O N T A I N M E N T
Summer 2018
Health System • Infusion
Pharmacist Jobs
Pharmacy Job Opportunities page 70
20 Unique
Products
& Services
Discover 20 products and
services that will help your
pharmacy improve patient
care or contain costs.
15 Preceptors Recognized
Recognized by Eight Colleges Including UNM, Harding,
Binghamton, UCONN, and More page 36
17 Thought Leaders
Video Series Including AmerisourceBergen, TCGRx,
PharmaLink, CPS, Temptime, and More page 20
Summer 2018
Community • Specialty • LTC
I M P R O V I N G
PATIENT CARE
& P H A R M A C Y
PROFITABILITY
20 Unique
Products
& Services
Discover 20 products and services
that will help your pharmacy improve
patient care or increase proftability.
Will Call Technology
Industry Expert Q&A, Market Leaders
Buyer’s Guide, and More
page 42
2 Case Studies
Liberty Software and Medicine Shoppe International
8 Thought Leaders
Eight Video Series Including Visante, Rees Scientifc,
Pharmacy Consulting Broker Services, Rite Aid, and More
page 26
Community • Specialty • LTC
Spring 2019
Spring 2019
WAY
Community • Specialty • LTC
I M P R O V I N G
PATIENT CARE
& P H A R M A C Y
PROFITABILITY
Fall 2018
Community • Specialty • LTC
20 Unique
Products
& Services
Discover 20 products and services
that will help your pharmacy improve
patient care or increase proftability.
23 Preceptors Recognized
23 Preceptors Recognized by 14 Colleges Including
URI, NEOMED, Manchester University, and More
page 42
6 Case Studies
Six Case Studies: TCGRx, Medicine Shoppe, QS/1,
Manchac Technologies, Temptime, and MedCall
8 Thought Leaders
Eight Video Series Including Premier, FisherBroyles,
Mission Critical Delivery Solutions, CVS Health,
The Compliance Team, and More
page 20
Fall 2018
Community • Specialty • LTC &
Health System • Infusion
I M P R O V I N G
P A T I E N T C A R E
PHARMACY COST
C O N T A I N M E N T
Winter 2018
Health System • Infusion
20 Unique
Products
& Services
Discover 20 products and services
that will help your pharmacy improve
patient care or increase proftability.
16 Preceptors Recognized
16 Preceptors Recognized by Seven Colleges Including
UCONN, West Coast University, SIUe, and More
page 36
2 Case Studies
Two Case Studies: Supplylogix and Apexus
8 Thought Leaders
Eight Video Series Including Visante, Verity
Solutions, Rite Aid, TCGRx, Rees Scientifc, and More
page 20
Winter 2018 / 2019
20 Unique
Products
& Services
Discover 20 products and services
that will help your pharmacy improve
patient care or increase proftability.
Pharmacy Redesign
Industry Expert Q&A, Market Leaders
Buyer’s Guide, and More
page 26
InMedRx Case Study
InMedRx Helps Correctional Institutions Reduce
Pharmacy Spending With Innovative Release
and Re-Entry Medication Programs
page 42
8 Thought Leaders
Eight Video Series Including FisherBroyles, Rite Aid, TCGRx,
Rees Scientifc, R.J. Hedges & Associates, and More
page 20
I M P R O V I N G
PATIENT CARE
& P H A R M A C Y
PROFITABILITY
Winter 2019
Community • Specialty • LTC
CASE STUDY
www.libertysoftware.com
PRIMARY INTENDED OUTCOME
In 1992, the United States federal government created the 340B Drug Discount
Program, which requires drug manufacturers to provide outpatient medications
to eligible healthcare organizations, hospitals, and other nonproft groups at
discount prices. The program aims to reduce medication costs for low-income or
uninsured patients and provide them with a broader range of health care. In ofcial
language, the 340B program enables covered entities “to stretch scarce federal
resources as far as possible, reaching more eligible patients, and providing more
comprehensive services.”
The 340B program is more than a pharmaceutical delivery system, however. To receive
drug discounts, healthcare organizations must be able to show proof of established
relationships with those patients served, including maintenance of health records.
Patients must also receive care that goes beyond medication dispensing.
Keeping track of patients and their interactions is complicated and crucial to
continued participation in the 340B discount program. Liberty Software specializes
in pharmacy management software that simplifes workfow and auditing capability,
while maximizing patient care for 340B compliance.
Liberty Software’s Flexible
Pharmacy Management Solutions
Make 340B Compliance Easy
and Productive
Joshua Carzoli, PharmD, BCACP,
340B ACE, DPLA
Director of Operations
~ El Rio Health
Increasing patient safety and satisfaction, while maximizing
pharmacy output is all part of the package with this
comprehensive software system.
Liberty Software’s
Flexible Pharmacy
Management
Solutions Make 340B
Compliance Easy
and Productive
Increasing patient safety and
satisfaction, while maximizing
pharmacy output is all part of the
package with this comprehensive
software system.
page 32-34
WILL CALL TECHNOLOGY
Go for NRx. / qs1.com/NRx/Go / 800.231.7776
NRx® allows you to be all the things you ever
wanted to be - for all the right reasons.
As a community pharmacist, we know you have many
responsibilities. NRx helps you run your pharmacy more
efficiently with e-Care plans for better reimbursement
rates and customized medication therapy management
(MTM) options. As the most comprehensive pharmacy
management system on the market, NRx gives you more
time with your patients – and more time with your family.
Precise temperature control
to maintain medication integrity
Each year, medication ruined by accidental freezing or
exposure accounts for millions of dollars in inventory
loss. Follett high-performance refrigerators provide the
confidence that comes with unmatched precision in
temperature control. Our advanced ducted air-distribution
system is coupled with a robust suite of features designed
to monitor and protect your vulnerable medication.
Learn more of the benefits that only Follett refrigerators
can provide at www.follettpharmacy.com
800.523.8966
MediDose.com
Simple. Reliable.
®
®
Medi-Dose
EPS
Unit Dose,
Bar Coding,
Pharmacy &
Nursing Supply
Experts!
Unit Dose,
Bar Coding,
Pharmacy &
Nursing Supply
Experts!
There’s a label for that!
Medi-Dose/EPS labels are specifically designed for every need...from solids
to liquids, syringes to ampules, IV lines and bags to insulin and suppositories.
Plus, with our MILT® software, you can even add optional bar codes.
You name it. At Medi-Dose/EPS, there’s a label for that!
SPRING 2019 I RETAIL/COMMUNITY • SPECIALTY • LTC
WAY
BestRx Pharmacy
Software – The Best
Choice in Pharmacy
Management Software
BestRx delivers easy-to-use
pharmacy software solutions that
address the unique demands
of the independent community
pharmacies we serve.
Since 1985, BestRx has served the needs of independent pharmacies with
innovative solutions to streamline business, increase revenue, and enhance
the care you provide to patients. With BestRx, you can rest assured knowing
our product isn’t a one and done deal - it’s an ongoing relationship to grow
businesses and strengthen communities.
1200 Jorie Blvd Suite 310
Oak Brook, IL 60523
1-877-777-5758
sales@bestrx.com
Let’s talk.
As a family owned and operated
company, we know the value of a hard
day’s work and believe good business
starts with partnerships, not profits.
A different way
to do business.
Strong foundation,
successful future
From our family
to your pharmacy
page 49
WAY
Case Study
“My true passion is caring
for my patients, and I knew
that I wouldn’t be able
to provide them with the
care they deserved unless I
opened my own pharmacy.”
Natalie conveys a common
sentiment among retail
pharmacists today and as one
of our newest franchise owners,
she has set her sights on making
a difference in her community.
Every day, we work with pharmacy owners to be the healthcare
destination their communities need. Healthcare is getting more
complicated all the time. Patients have a lot of choices and
they need help to make the right ones for them. At the same
time, pharmacy owners face a lot of pressures — including
falling reimbursements and a challenging business climate.
Just as the right pharmacist can make all the difference to
patients, the right franchisor can make all the difference
to you. Medicine Shoppe International, Inc., through
The Medicine Shoppe® and Medicap Pharmacy®
brands, has helped pharmacists take care of
patients their way and remain independent
with the support they need to be profitable
in a competitive industry. And while the
business of pharmacy is complex, our
mutual goal is simple: to fuel your passion
for patient care and help you succeed.
for the Future
By Con Lane
Director, Franchise Development
Medicine Shoppe International, Inc.
St. Louis, MO
Con has more than 28 years of
experience in franchise operations
and has been granting franchises
and opening stores for more than
25 years.
Rx Creating a destination for patient-centered
care in your community
Case Study:
Rx for the Future –
Medicine Shoppe
International
Creating a destination
for patient-centered
care in your community.
page 50-53
(714) 338-0200
sales@camcommerce.com
A Subsidiary of Celerant Technology
EXCLUSIVE PROMOTION
20% of initial software licenses.
Learn more by visiting:
www.camcommerce.com/20Ways
Interfaces with All Leading Dispensing Systems
Pseudophedrine - Nplex Integration
Customer Loyalty Program
OTC Product Analytics
Interfaces with Multiple Wholesalers
Mobile Capabilities – Deliveries
ONE SYSTEM.
TOTAL RETAIL.
POINT OF SALE
RetailSTARx
Pharmacy and
Retail Software by
CAM Commerce
One software to more
effectively manage your
pharmacy and retail sales.
page 47
WAY
Consultation and
Immunization Spaces
Expertly Crafted by
Uniweb, Inc.
A Solution Driven Company
– Uniweb creates adaptable
modular rooms, consultation
spaces, and counters with
cost-effective systems to
enhance maximum work-flow
and efficiency.
Sizes and
configurations
are unlimited!
The beauty
of Uniweb’s
craftsmanship...
As your needs
change, so can your
space!
Sizes and
Sizes and
Uniweb’s
Consultation
and
Immunization
Rooms
800.486.4932 www.uniwebinc.com Corona, CA
Convenience and
Access
Place rooms near
check-outs for
easy access with
transactions,
procedures or
conversations with
clients and RX staff.
Optimal Layouts
Functional private spaces,
and complete rooms, fit
into your current layout.
Add counter tops and
shelving for efficient
workflow.
Privacy and Comfort
Welcoming ambiance
using privacy glass
doors and panels. Sound
absorbing décor fabric
panels to maintain patient
confidentiality.
Adaptable Portable Efficient
page 41
Premier Leads the
Way in Pharmacy
Strategy Development
With perspective from over
4,000-member hospitals and
health systems, Premier leads
the creation and implementation
of a comprehensive pharmacy
strategy which will help improve
patient care and revenue, while
reducing cost and limiting
care variation.
page 39
WAY
Contents
Industry Expert Q&A, Will Call
Technology Market Leaders
Buyer’s Guide, and more.
WILL CALL TECHNOLOGY Buyer’s Guide
SPRING 2019 I RETAIL/COMMUNITY • SPECIALTY • LTC
44
WILL CALL TECHNOLOGY
Buyer’s Guide
EZ-RFID
2525 Mt Vernon Road
Newark, OH 43055
(877) 694-7343
www.ez-rfid.com
GSL Solutions
2414 SE 125th Avenue
Vancouver, WA 98683
(360) 896-5354
www.gslcorp.com
HangUp Bags by Monaco, LLC
P.O. Box 40
Bethel, CT 06801
(800) 448-4877
www.hangupbags.com
Health Care Logistics
P.O. Box 25
Circleville, OH 43113
(800) 848-1633
www.gohcl.com
Innovation/PharmASSIST
701 Innovation Way
Johnson City, NY 13790
(607) 798-9376
www.innovat.com/pharmassist-lightway
Parata/TCGRx
106 Roche Drive
Durham, NC 27703
(888) PARATA1 (727-2821)
www.parata.com
www.tcgrx.com
PickPoint
3149 Skyway Court
Fremont, CA 94539
(800) 636-1288
www.pickpoint.com
PerceptiMed
365 San Antonio Road
Mountain View, CA 94040
(650) 941-7000
www.perceptimed.com
RxMedic
2701 Leighton Ridge Drive
Wake Forest, NC 27587
(800) 882-3819
www.rxmedic.com
RxSafe
2453 Cades Way, Suite A
Vista, CA 92081
(877) 797-2332
www.rxsafe.com
SencorpWhite
400 Kidds Hill Road
Hyannis, MA 02601
(508) 771-9400
www.sencorpwhite.com
Smart Solutions, Inc.
744 E. 3300 SO.,Suite 200
Salt Lake City, UT 84106
(801) 485-5956
www.smartrph.com
Surplus Equipment Company/
RXshelving.com
4216 W. Dr. Martin Luther King
St. Louis, MO 63113
(800) 934-6798
www.rxshelving.com
Q A
SPRING 2019 I RETAIL/COMMUNITY • SPECIALTY • LTC
WILL CALL TECHNOLOGY Q&A
42
Vince Jorn, Director of Community-Based
Pharmacy, Nebraska Medicine
Q. What makes an automated will call
system turn-key and user-friendly?
I would say that it’s intuitive, just simply intuitive. What
you want it to do and how you would want it done, the
will call system does it. The sorting feature that our
system has, makes it easy to identify prescriptions that
haven’t been picked up in 10 days, bags that have low
batteries, and prescriptions that need to be returned to
stock. This features saves my staff valuable time that we
did not have when using a very basic will call system.
Q. How do you select an automated
will call system which is expandable
and continuously upgraded?
When I was looking to upgrade my will call system from
a basic system to an advanced system, we looked at the
following:
• Functionally: How the system works, features, and
benefits.
• Bags: How bags are powered (external vs. battery),
size, and space.
• Cost: Positive ROI, competitive price.
• Partnership: A positive experience to get the system
up and running, facilitate it, and troubleshoot it.
Q. Given Nebraska fills and dispenses
a high volume of prescriptions every
day, how did your choice of will call
automation ensure patient safety
and accuracy?
When updating our will call system, it was very important
to have safety features. The current will call system
we use has a required two point identification feature,
which verifies both the name of the patient and DOB.
The patient must give this information to staff or the
medication bags cannot be found. Although, our error
rates are astronomically low, the most common problem
was the wrong patient getting or almost getting the
wrong medication. With an innovative will call system in
place, our retrieval rates are quicker and we are saving a
few seconds of time, hundreds of times a day.
Q. Will patients appreciate Nebraska’s
investment in their safety, yet receive
quick and exceptional service?
The response from our patients has been positive, but
interesting enough – some patients haven’t noticed yet!
However, the patients that do notice like the utilization
of technology, they find it novel and state-of-the-art.
We have tripled the size of our pharmacy and added
multiple new technologies, and our will call system is by
far the most effective and positive aspect. Our advanced
will call system is something our patients and staff alike
can appreciate.
Q. Why do you think it’s important
for a high-volume pharmacy to
have a will call system in place?
When a pharmacy hits a high volume status it is
extremely important to stay focused and organized.
First and foremost, being a high-volume pharmacy has
another level of organization. Organization is always
key for efÏciency, but I think at some point it becomes
more about liability. Being a disorganized pharmacy
is one thing, being a high-volume pharmacy that is
disorganized, just is not feasible. Adding the will call
system gave our pharmacy that few extra minutes to add
page 42-45
WILL CALL TECHNOLOGY
BOC HELPS YOU
get back to what matters
You are committed to providing your patients with what they need to be successful.
Board of Certification/Accreditation (BOC) understands you want a credentialing
partner who feels the same way about you. Considered the blue ribbon of
credentialing, BOC accreditation ensures compliance with CMS. And with BOC
accreditation, your patients are assured of quality care.
Get started today! Pharmacy accreditation demonstrates that your pharmacy
meets standards established by CMS, DEA, FDA, and the respective state
boards of pharmacy standards.
www.bocusa.org 877.776.2200