We Don’t Just
Process Claims—
We Show Up
When It Matters.
When a claim is filed, it’s often during a stressful moment. That’s why
Pharmacists Mutual focuses on more than just paperwork. We deliver
clarity, speed, and compassion, so you never face uncertainty alone.
“Every claim tells a story, and we take that seriously,” says Todd
Terhark, Claims Service Manager. “By tracking performance, training
continuously, and leading with empathy, our team ensures every
policyholder gets the support they need—when it matters most.”
“Pharmacists Mutual did an amazing job! They were fast, efficient, and
helped me through the process. Excellent service over the last 23 years.
The claims team called me the same day. I didn’t expect it, and it meant
everything to me.” –Pharmacist, Policyholder
Scan the QR code or call 800.247.5930.
phmic.com
When time matters, we don’t wait.
With over a century of commitment to pharmacy professionals,
Pharmacists Mutual is built to be there for you—quickly, personally,
and with purpose.
Real Stories That Make it Real
of policyholders
contacted within
8 business hours
96.1%
contacted within
just 4 hours
60%
Imagine discovering an error you were involved in may
have harmed a patient—and now you must report it. When
you call Pharmacists Mutual, you’ll speak with a claims
team that truly understands pharmacy. They know the
medications and processes, and they handle your claim
with knowledge, compassion, and understanding.
–Kristen Jones, PharmD
Serving pharmacists
coast-to-coast through
45+ state associations
Backed by in-house
experts who know the
profession
©️2025 Pharmacists Mutual Insurance Company and Chiron Insurance Company. All rights reserved.
Claims response data based on internal performance metrics collected by Pharmacists Mutual, 2025.