23
20WAYS TO IMPROVE PATIENT CARE & PHARMACY PROFITABILITY
FALL 2025 I RETAIL/COMMUNITY • SPECIALTY • LTC
President & CEO: Sandra Canally, RN
Founded:
1994
Employees:
50
Phone:
(215) 654-9110
Fax:
(215) 654-9068
Address:
P.O. Box 160, 905 Sheble Lane, Suite 102
Spring House, PA 19477
Website:
www.thecomplianceteam.org
Company Background
Established in 1994, The Compliance Team (TCT) is a nationally
recognized, CMS-approved accreditation organization. Nurse owned
and nurse led, we provide comprehensive accreditation and certification
services for pharmacies, DMEPOS and infusion therapy providers, local
health departments, rural health clinics, and swing bed providers.
We deliver more than 30 accreditation and certification programs as
one of the industry’s most respected and sought-after accreditation
organizations. To support ongoing innovation, we continually monitor
current and emerging healthcare trends. Across programs, we provide
a pathway to operational efficiency and excellence — empowering
providers to deliver quality services and patient care.
We attribute our longevity and success to superior programs, advisors,
and staff — as well as three passionately held principles that have guided
TCT from the beginning:
1. Every patient deserves exemplary care.
2. Healthcare delivery excellence should not be difficult or costly to achieve.
3. Safety-Honesty-Caring® is what matters most to patients.
Product Overview
TCT’s pharmacy accreditation and certification programs, leadership
and expertise in the pharmacy industry has helped our providers adapt
to new opportunities and challenges and focus on continuous quality
improvement and value-based patient care.
n Streamline day-to-day operations so you can focus more on your patients.
As pharmacy business models continue to evolve and expand from
a transactional-based model to a more clinical-based model, our
accreditation programs will help you discover and drive new ways to:
• Develop and standardize processes and procedures to improve
management of resources.
• Identify areas for quality improvement.
• Instill consistency of services, processes, and quality pharmacy wide.
• Focus your staff on continuous quality improvements for value-
based patient care, outcomes, and satisfaction.
• Generate patient referrals, contracts, and payer confidence.
The Compliance Team Difference
• Simplified approach and streamlined process.
• Plain language, easy-to-understand and implement quality standards.
• Standards tailored to your specific business model.
• One-on-one TCT advisor support.
• Educational resources.
• Access to TCT’s proprietary patient satisfaction survey portal.
• Three-year payment schedule.
Our Suite of Pharmacy Accreditation
and Certification Programs
From niche to national and everything in between.
n Accreditation Programs
• Ambulatory Infusion Suite
• Community Pharmacy (incl. DMEPOS*)
• Compounding
• E-Commerce Protection
• Home Infusion Therapy*
• Long-Term Care
• Patient-Centered Pharmacy Home™
• Retail Clinic
• Specialty Pharmacy
• TelePharmacy
n Certification Programs
• Clinical Disease Management
• Communicable and Emerging Infectious Disease
• Immunization
• Point-of-Care Testing
*CMS approved
Contact Information
For more information visit our
website thecomplianceteam.org,
call (215) 654-9110, or email
team@thecomplianceteam.org.
Navigating changing patient needs while maintaining high-quality care and
complying with regulatory requirements is a complex challenge for pharmacies.
Build a Strong Pharmacy Infrastructure
That Can Adapt to Changing Economic,
Regulatory, and Patient Requirements
With The Compliance Team