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20WAYS TO IMPROVE PATIENT CARE & PHARMACY PROFITABILITY
FALL 2025 I RETAIL/COMMUNITY • SPECIALTY • LTC
President & CEO:
Michael Ayres
Founded:
1992
Toll-Free Phone:
(800) 579-4804
Phone:
(865) 675-1355
Fax:
(865) 675-2474
Address:
10635 Dutchtown Road, Knoxville, TN 37932
Website:
drugreturns.com
Reduce time spent tracking credits and get credit quickly with
Return Solutions’ OneCheck Select program — the fastest
pharmaceutical return credit reimbursement in the industry.
Return Solutions Offers
Hassle Free Rx Returns
Company Background
Founded in 1992, Return Solutions is one of the most experienced and
trusted reverse distributors in the industry. Over the last 32 years, we
have built relationships with group purchasing organizations across
the country and are currently recommended by over 25 buying groups
representing 20,000+ pharmacies. In 1998, we became the first returns
company to issue checks to our customers for credit, and since then have
paid customers over $1 billion.
Product Overview
The OneCheck Select program is tailored to independent and regional
chain pharmacies and health systems. Over the past 30 years, we’ve
perfected our pricing and reimbursement processes to ensure you receive
maximum compensation for your outdated products. We optimize the
reimbursement process, consolidating credit into one check and ensuring
that you receive credit quickly — within as few as 10 days if you choose
our 10-Day Pay program, or within no longer than 90 days with our
most economical option. Credit values are listed on the check stub, so
you know exactly how much you have received from each manufacturer.
Our all-inclusive fee, including shipping, CII-CV processing, destruction
of non-returnable items, and extensive reporting available on our
website, is a fixed percentage of your returnable product value and is
deducted from the check we issue to you, so there are no hidden fees or
surprise charges. Choose from our comprehensive On-Site Service and
let our experienced representatives handle every aspect of your return or
use our easy and economical web-based Mail-In Service if you prefer to
complete your returns on your own time.
Features & Options
n OneCheck Select
• Credit consolidated into one check.
• Choose your reimbursement time frame.
• Check issued within 30 days for your first return.
• All-inclusive fee with no hidden charges.
n On-Site Service
• Experienced representatives scan all prescription shelves for short-
dated and outdated items.
• All items are scanned into our proprietary valuation software.
• Items are packaged and prepared for FedEx pickup.
• Receive a credit estimate and detailed reporting before the rep
leaves your store.
n Mail-In Service
• Inventory Rx and controlled products online on your own time.
• Print return authorization forms and prepaid UPS shipping labels.
• Give boxes to any UPS driver.
• Receive a credit estimate and detailed reporting online within three
to five business days.
n Destruction Service
• Safe, simple, and compliant destruction of unsaleable pharmaceuticals.
• Non-hazardous products destroyed by EPA-approved waste-to-
energy incinerator.
• Controlled substance destruction witnessed by at least two employees.
• Proof of destruction and DEA forms included in pricing.
Product Specifications
Return Solution’s 24/7 online portal allows you to access your entire return
history down to NDC level along with all credit information. We provide
business analytics and trends so you can adapt purchasing habits to ensure
maximum future ROI. You can print controlled substance reports and
proof of destruction to ensure you are always in compliance in case of
an audit. We are accredited as an NABP Drug Distributor and maintain
licensing with the DEA, EPA, and all states where it is required.
Testimonial
“I have been dealing with Return Solutions for 15 years. We have been in business
for over 50 years, and we have been through our fair share of returns companies.
Return Solutions is prompt and professional. So happy we switched to them!”
— John Demetriades, Farmacon Pharmacy
GPO Affiliations
Our GPO affiliations are AAP, AIP, AlliantRx, American Pharmacies,
APCI, APNI, All-Win Rx, CPA, EPIC Pharmacies, Gerimed, IPA,
IPC, Keystone, LWD, Mutual Drug, NPSC, PBA Health, POA,
Pharmacy Plus, PPSC, PPOk, QualityCare Pharmacies, RxPlus, Sav-Mor,
The Pharmacists’ Choice, UPNI, We Care Pharmacy, and WSPC.
Ordering Information
To learn more about how Return Solutions can help decrease time
spent on returns and maximize your expired product credit, please call
(800) 579-4804 or email support@drugreturns.com. You can also visit
our website at drugreturns.com for additional information or to create
an account.