20Ways Fall Retail 2025

Improving Patient Care & Pharmacy Profitability

CASE STUDY

www.surecost.com

Those are some of the reasons Guardian implemented SureCost, a leading pharmacy

procurement and inventory management software.

THE SOLUTION: SURECOST’S PROCUREMENT AND

INVENTORY MANAGEMENT SOFTWARE

n SureCost Purchase Manager™

Purchase Manager is designed to give pharmacies unified access to all primary and

secondary vendors as well as manufacturer catalogs through a centralized platform.

Users can quickly and easily compare drug prices and availability in real time on a

single screen.

The system also provides visibility into rebate structures. “As our purchasers research

cost and availability, they can also see where we stand in terms of compliance on rebate

thresholds before an order is submitted,” explains Posten. That means Guardian can

proactively shift volumes as needed to fulfill commitments. “It’s not just about finding

the cheapest drug,” says Posten. “It’s about maximizing savings by making the smartest

decision — something that would be nearly impossible for me to manage across all of

our locations.”

This automated process, on its own, can cut the time spent on research and submitting

purchases by as much as 50% for most pharmacies. Posten also says that SureCost’s

Purchase Manager supports Guardian from procurement to payment, adding even more

efficiency to daily processes. That’s because Purchase Manager enables purchasers

to research drug prices and view vendor and rebate tier requirements while generating

a single purchase order for all vendors each day. “We’ve also built modules for our

pharmacies to confirm receipt of an order and approve invoices, so our accounts payable

team can process payments with confidence,” Posten explains.

n Inventory Manager™

About half of Guardian’s pharmacies also use SureCost’s Inventory Manager, which

systematically monitors both physical and perpetual inventory, transfers, and returns in

real time. “The software gives our pharmacists the information they need to forecast more

accurately,” says Posten. “It automatically tells them what to order and when based on

dispensing data, not just purchasing history.” These capabilities reduce waste and excess

inventory while minimizing the risk of out-of-stocks. Inventory Manager also improves

operational efficiency by significantly cutting the time spent on manual cycle counts.

n Data Integration and Reporting

“The beauty of both Purchase Manager and Inventory Manager is that the data integrates

seamlessly with our data warehouse,” says Posten. “Having all our pharmacies in one

solution allows us to aggregate data across our network and make decisions based on the

best, most current information.”

Posten also appreciates the depth and efficiency of SureCost’s reporting tools. “Purchase

Manager gives us access to something like 300 different reports,” he explains. “I can

run reports and display them on dashboards across our network, so purchasers at each

SureCost’s flexibility

and customization

help me manage

pharmacies from afar

a lot more efficiently.”

Their customer service

is just phenomenal …

I know SureCost

is there for us, every

step of the way.”

William Posten

Senior Manager of Purchasing

and Analytics

~ Guardian Pharmacy Services

William Posten

Senior Manager of Purchasing

and Analytics

~ Guardian Pharmacy Services

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