CASE STUDY
www.cps.com
“
educate them on at-home treatments — helping them transition from IV therapies and
secure financial assistance to cover more of the medication costs.
THE BOTTOM LINE — FOR PATIENTS, PROVIDERS, AND
UNION HEALTH
“What we do on a daily basis is very rewarding,” says Canup. “Patients are constantly
thanking us for making a complex and scary situation more manageable.” That includes
helping them get access to the specialty medications they need, as well as the financial
assistance to make treatment more affordable. She also notes that being in the clinics
helps doctors and nurses understand exactly what the specialty pharmacy team can
do for them. “The CPS team frees clinicians up to do what they are trained to do — build
relationships with and care for their patients,” says Skrtic. “That’s why we’ll continue looking
for more opportunities to help other specialty providers increase patient satisfaction.”
From Cleveland’s perspective, he believes many directors of pharmacy in smaller hospitals
might not think they can embed a specialty pharmacy. “That’s just not the case. I had
no idea what opportunity was waiting for us until we decided to establish a specialty
pharmacy.” As a result of adding specialty pharmacy services, Union Health’s pharmacy
department continues to exceed its operational margin goal. “I think any hospital with
340B access that offers specialty services should explore what is possible working with a
partner like CPS.”
For more information on Union Health, please visit their website at www.union.health.
For more information about CPS Solutions, LLC, please visit their
website at www.cps.com.
The specialty
pharmacy
maintains a
96.7% prior
authorization
approval
rate and has
saved patients
over $2.6M
in financial
assistance.”
Overall, how would you rate
the convenience of receiving
your medication with the
autoinjector?
Extremely Convenient
Moderately Convenient
Very Convenient
Kathy Canup, PharmD
Clinical Operations Manager
~ CPS Solutions, LLC/
Union Health
2023 RESULTS AT-A-GLANCE AND FUTURE GROWTH
• 80% increase in Rx volume.
• 50% growth in the number of patients serviced.
• 92% patient adherence.
• $2.6 million in financial assistance secured.
• 94% provider satisfaction.
13%
27%
60%