IMPROVING PATIENT
C A R E & P H A R M A C Y
P R O F I T A B I L I T Y
C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N
SPRING 2024
20 Unique
Products
& Services
Compounding
Resources
Industry Expert Q&A,
Market Leaders Buyer’s
Guide, and More pg. 50
Christina Procaccianti, PharmD
Founder, CEO, and Director of Pharmacy,
Green Line Apothecary
Crafting Success
& MADE-TO-ORDER SODAS:
The Unique Charm and Timeless Journey
of Green Line Apothecary
Pharmacy500
Presenting 500 of the Most
Impactful Pharmacy Supply
Chain Companies and
Associations pg. 77
Revolutionizing
Long-Term Care
Navigating the Next Five Years
of Transformation pg. 58
4 Case Studies
The Compliance Team,
SureCost, and Noritsu
Pharmacy Automation
Selling a Pharmacy?
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Email: dan@pharmacycbs.com
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FLU SHOT
2023-24
FLU SHOT
2023-24
*Approved to offer SBA loan products under SBA’s Preferred Lender Program or SBA Express Program.
Member FDIC | www.ffb1.com | @FFBank1
When you partner with First Financial Bank, we’ll get to know you
and your business inside and out. Whether you’re starting your
first pharmacy or growing your business, we have the first-hand
industry expertise to create a wide range of financial products
tailored specifically to your business. Because, not all pharmacies
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business. First Financial Bank – In the business of YOU.
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Contents
page 15
D2 Solutions —
Reimagine Regulatory
and Compliance
Management
D2’s team of healthcare
leaders and pharmacists have
designed novel technologies
and experience-based
consulting solutions that
enable pharmacies to
increase efficiency, minimize
risk, and drive access.
Pharmacy is
Complicated,
Your Software
Shouldn’t Be
Liberty Software’s pharmacy
management solution helps
community retail pharmacies
enhance customer service,
improve profitability, and
increase patient safety.
page 17
GX Solutions & OptiCool™ Technology
Optimized Cold Storage
HELMER’S EXCLUSIVE OPTICOOL™ TECHNOLOGY IS OFFERED ON GX SOLUTIONS
MEDICAL-GRADE REFRIGERATORS AND FREEZERS
SUPPORTS TEMPERATURE UNIFORMITY
GX Solutions are the first cold-storage solutions to offer optimized control in three key temperature
management areas: uniformity, stability, and recovery.
SUPPORTS ENERGY EFFICIENCY
ENERGY STAR® certified and up to 50-65% more energy efficient than
conventional medical-grade cold storage.
SUPPORTS SUSTAINABILITY
Natural HC refrigerants reduce heat output, decrease the carbon
footprint, and decrease global warming potential.
SUPPORTS RELIABILITY
Designed and tested with Accelerated Life Testing (ALT) to provide a 10-
year service life.
Engineered to provide
10-year service life.
Learn More
helmerinc.com/gx-solutions
© 2023-24 Helmer Inc. All rights reserved
GX Solutions From
Helmer Engineered
for a 10-Year
Service Life
GX Solutions refrigerators
and freezers have undergone
Accelerated Life Testing to
ensure they meet the quality
and reliability requirements
to perform in the busy
pharmacy environment.
page 19
MEDSYNC AND
REFILL MANAGEMENT
PRESCRIPTION READY
BOARD
PROFIT AND INSURANCE
AUDIT PROTECTION
EXTENSIVE REPORTING
AND DATA MINING
FLEXIBLE PHARMACY
WORKFLOW
FRONT END INVENTORY
MANAGEMENT
MODERN PAYMENT
PROCESSING INCLUDING EMV
PATIENT ADHERENCE AND
PERFORMANCE DASHBOARD
TEXT, EMAIL, AND VOICE
PATIENT MESSAGING
MEDICATION THERAPY
MANAGEMENT
ADVANCED BIN
MANAGEMENT
INTEGRATED FACTS
AND COMPARISONS
SIMPLE DRIVE THROUGH
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DELIVERY AND REMOTE
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Pharmacy Software helping community pharmacies enhance
patient care, increase patient safety, and improve profitability.
INVENTORY CONTROL
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PHARMACY SOFTWARE FOR
PHARMACY SUCCESS
View a demo now at www.libertysoftware.com or call us at 800-480-9603
SPRING 2024 I RETAIL/COMMUNITY • SPECIALTY • LTC
What are the experts saying?
Visit the library at RXinsider.com
Thought
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Leader
Leader
Video Series
Video Series
Thought Leader
Video Series
Explore niche subject
matter and gain insight
through expert videos.
page 20-21
Best-In-Class Delivery • Largest Finished Goods Inventory
Contents
You+
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20Ways MISSION
Introducing the
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Conceived and operated by
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vision for the future through
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page 23
Single-Point
Checkout Built
for Pharmacy
by Paladin Data
Corporation
Paladin Point of Sale
helps pharmacies run
better by automating time
consuming processes.
page 25
To educate pharmacy management on
products and services that serve to improve
patient care or improve a pharmacy's financial
bottom line, while distilling and presenting this
relevant information via 20 product profiles.
Spring 2024
2024 CIRCULATION
Issue Focus: Hospital & Infusion
Issue Frequency: Summer & Winter
Circulation Per Issue: 12,200+
6,500+ Hospital Directors
2,200+ Clinical Consultants
2,500+ Industry Executives
1,000+ Trade Show Handouts
Community• Specialty • LTC
CASE STUDY
ACCREDITATION PUTS THE
SPOTLIGHT ON QUALITY
IMPROVEMENT
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EY
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Case Study:
Accreditation Puts
the Spotlight on
Quality Improvement
Improving your business
through accreditation with
The Compliance Team.
page 26-29
Retail Displays, RX
Rooms, Storage, and
Workstations Expertly
Crafted by Uniweb, Inc.
Since 1970, Uniweb has been
factory-made domestically,
delivering durable products in
weeks, not months, manufacturing
all-steel pharmacy systems,
softened with unlimited choices of
millwork decor and fabric panels.
page 31
QUARTERLY ISSUES
Winter 2023/2024
Health System • Infusion &
Community • Specialty • LTC
Fall 2023
Community• Specialty • LTC
Summer 2023
Health System • Infusion
Issue Focus: Retail, Specialty, & LTC
Issue Frequency: Spring, Fall, & Winter
Circulation Per Issue: 28,500+
18,000+ Owners (Independents)
1,500+ Long-Term Care Pharmacies
2,500+ Retail Chain Executives
2,500+ Industry Executives
Visit 20Ways ONLINE at
RXi nsider.com/20Ways
2,000+ Trade Show Handouts
At The Heart of Growth
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Contents
SPRING 2024 I RETAIL/COMMUNITY • SPECIALTY • LTC
CASE STUDY
www.surecost.com
PHARMERICA’S JOURNEY TOWARDS
PATIENT-CENTRIC CARE THROUGH
BEST-IN-CLASS INVENTORY
AUTOMATION
THE COMPANY: PHARMERICA
PharMerica is a national leader in pharmacy services, serving over 3,100 long-term care, senior
living, IDD/behavioral health, home infusion, specialty pharmacy and hospital partners.
THE CHALLENGES
• Manual inventory management processes
• Limitations of tracking inventory accurately
• Inefficient and decentralized processes
THE SOLUTIONS
• Automated inventory management
• Streamlining inventory management and purchasing processes
THE CHALLENGE
PharMerica faced several challenges in their operations prior to implementing best-in-class
inventory automation. One major challenge was the manual and time-consuming nature of their
inventory management processes. With a vast range of medications, spread across multiple
departments and locations, keeping track of stock levels, monitoring expiration dates and ensuring
optimal stock levels became a complex and labor-intensive task. The pharmacy staff had to
manually update inventory records, reconcile discrepancies between different systems and
manually calculate reorder quantities. This reliance on manual data entry and paper-based systems
led to inefficiencies, errors and increased labor costs.
Additionally, the lack of real-time visibility into inventory levels often resulted in stockouts, delays
in medication delivery and frustrated patients. Without an efficient system in place, it was difficult
to obtain accurate and up-to-date information on stock availability. This often meant critical
medications weren’t readily available when needed, causing delays in patient care and impacting
satisfaction. In addition, the absence of real-time data made it challenging to forecast demand
accurately, resulting in overstocking or understocking of medications. These inconsistencies
not only increased costs, but also led to potential waste and expiration of medications, further
impacting the pharmacy’s financial health.
Gabriel Toribio
Central Purchasing Manager
~ PharMerica
Industry: Long-term and post-acute care
Number of Pharmacies: 180+
Facilities Served: 3,100
Number of Employees: 6,000+
page 40-43
Case Study:
PharMerica’s
Journey Towards
Patient-Centric Care
Through Best-In-
Class Inventory
Automation
From SureCost
Crafting Success,
and Made-to-
Order Sodas
The unique charm and
timeless journey of
Green Line Apothecary.
Return Solutions
Offers Faster Credit,
Easier Tracking, and
Efficient Processing
Reduce time spent tracking
credits and get credit quickly
with Return Solutions’
OneCheck Select program
— the fastest Rx return credit
reimbursement in the industry.
page 34-35
SPRING 2024 I RETAIL/COMMUNITY • SPECIALTY • LTC
34
On a crisp morning in Providence,
we stepped through the doors of
Green Line Apothecary, feeling
like we had journeyed back in
time — but with a delightful
twist! Established in 2016 by
Christina Procaccianti and her
husband, Ken Procaccianti, this
charming establishment graces
a bustling street just outside
downtown Providence. As we
embarked on a tour of the
facility, engaging in conversation
with Christina herself, we were treated to a delightful surprise
— homemade ice cream crafted with organic ingredients. Join
us as we delve into the story behind this unique independent
pharmacy and uncover the secrets to its enduring charm.
The Story Behind Green Line Apothecary
You often hear, “my father was a pharmacist” or “my
grandfather opened this pharmacy” but that is not the story
behind Green Line Apothecary. Christina Procaccianti’s father
was a greeting card salesman, and when she was young, he
would get her jobs changing the cards over, where she found
herself wandering to the store and falling in love with the
environment. She grew up in the pharmacy world and after
graduation, went to Northeastern University in Boston, MA.
Procaccianti worked in chains and hospitals but always had a
calling for independent pharmacy, especially after working for
a family-owned independent chain based in Rhode Island. She
had such a positive experience working there, but it was time to
branch out and do her own thing with her version.
Procaccianti and her husband,
Ken Procaccianti, opened Green
Line Apothecary in April 2016
in Wakefield, RI. Their modern
interpretation
of
a
classic
American
drugstore.
A
big
part of that was the recreation
of the soda fountain with real
fountains from the 1940s that
were rescued, restored, and
brought back to life. After success
with their initial location, they
opened an additional pharmacy
in Providence, RI, in 2019. In
May 2021, they moved their flagship pharmacy in Wakefield
into a larger facility a couple doors down.
Personalized Service at Green Line Apothecary
vs. Traditional Independent Pharmacies
With big chains vertically integrating, Green Line wants to be
the alternative and create a different experience for patients and
customers down to the soda fountain, a curated selection of
products, and tailored relationships with patients. As a common
phrase in pharmacy, “pharmacist-recommended,” Procaccianti
takes pride that every product on the shelf is “Christina-
recommended” and hand selected by herself and her staff of
pharmacists. Due to her background in integrative medicine,
they carry alternative, natural, or homeopathic brands.
At Green Line, pharmacists are powered to practice to the
fullest extent of their licenses, making them a true piece of
the continuum of care for the patient’s journey. Given these
principles at the core, it’s only natural for Green Line Apothecary
to progress by expanding its operations and introducing a
pharmacist-led medical clinic in 2024, Green Line Express.
Crafting Success
& MADE-TO-ORDER SODAS:
The Unique Charm and Timeless
Journey of Green Line Apothecary
EZ Grid™ From
Health Care
Logistics® Puts an
End to Misaligned
Blisters and Labels
Built-in locator pins ensure
precise label-to-blister
alignment every time you
repackage tablets or batch
process prescriptions.
page 33
page 45
page 47
Medi-Dose, Inc./
EPS, Inc. Your
Community
Pharmacy Supply
Experts
For over 50 years, Medi-Dose/
EPS has been working with
pharmacists to design and
support cost-effective products,
solving the specific needs of
their pharmacies.
Zebra Technologies
Environmental
Sensors Bring
Visibility and Cold
Chain Confidence
to Environmentally
Sensitive Products
Zebra sensors provide insights into
products, such as biologics and
pharmaceuticals when temperature
limits have been exceeded during
transit, storage, and utilization.
800.523.8966
MediDose.com
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• Storage and Transport Products
Visit our website for
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page 39
Precision Cooling,
Certified Confidence
With American
BioTech Supply
The NSF/ANSI 456 Standard for
Vaccine Cold Storage ensures
that certified units protect
pharmaceuticals at optimal
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safety, preventing waste, lowering
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Precision cooling,
Certified Confidence
NSF Certified Vaccine Cold Storage
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Extensive selection of models ranging
from 1 to 49 cu. ft.
Fastest lead times in the industry
Temperature alarms with audible and
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Microprocessor temperature controller –
superior temperature control and recovery
EPA/SNAP compliant hydrocarbon, natural
refrigerants; environmentally friendly and
lowers energy expenses
Temperature monitoring device included with
3-year certificate of calibration
2/28/24 4:39 PM
2/28/24 4:39 PM
page 37
page 49
McKesson’s
Assist Line Offers
Automation
Tailored to Retail
Pharmacies
McKesson Pharmacy
Automation is leading the way
in automating how patients
get their medication, enabling
faster and safer treatment.
COMPOUNDING RESOURCES
COMPOUNDING RESOURCES
INTRODUCING THE NEW INFINITY SERIES™ WITH PRECISE, PATENTED TEMPERATURE CONTROL
Infinite Control
When Every Degree Counts
Our cold storage solutions deliver
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Durable
Design
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Interior cabinet space can be
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