CASE STUDY
www.cardinalhealth.com
HELPING INDEPENDENT
PHARMACIES LEVERAGE
CURRENT PAYMENT TRENDS
Many consumers prefer community-based, independent pharmacies for their high-
touch approach and personalized care. At the same time, however, there’s an increasing
demand for added conveniences such as in-store or online shopping and curbside
pickup or at-home delivery. Pharmacies also find that customers want access to the
latest payment options such as text-to-pay, tap-to-pay, Apple Pay, and Google Pay.
Keeping up with current payment trends may seem daunting — but Cardinal Health is
making it easy with its new Modern Payments Processing solution.
MODERN PAYMENTS PROCESSING – POWERED BY SQUARE
The Modern Payments Processing solution is the result of a collaboration between
Cardinal Health and Square. The two also worked closely with BestRx, the first
pharmacy software system to integrate with Square, to ensure the solution was
designed to meet the unique needs of independent pharmacies and their patients.
Using Square’s hardware, software, and card processing, Modern Payments Processing
handles all types of payments — from in-person at the point of sale to online and mobile.
This eliminates the need for multiple solutions and helps streamline operations for
an easier, more efficient experience. Plus, Square handles all payment fraud, risk, and
disputes. They are also Payment Card Industry (PCI) certified, which means payments
always comply with current regulations.
ENHANCED CUSTOMER SERVICE
With Cardinal Health’s Modern Payments Processing, pharmacies can funnel payments
through a single processor for the range of flexible payment options consumers expect
today. Cardinal Health also offers an e-commerce solution, Pharmacy Marketing
Advantage Commerce, that leverages Square’s Web Payments SDK. This allows
customers to place online orders through the local pharmacy, make payments, and
choose from their pharmacy’s delivery or pickup options. By integrating a range of
payment types through Square — pharmacies can reduce the time spent managing
several processing platforms, freeing them up to focus on delivering the personalized
care patients value so much.
BENEFITS
At-A-Glance
AFFORDABLE
Discounted rates for both card present
and not present transactions and
cost-effective hardware.
PCI CERTIFIED
Square ensures your payments are
compliant with current regulations.
OPERATIONAL EFFICIENCY
Complete transactions anywhere
— in-store, in the field when making
deliveries and online.
TRUST
Square is used by 3.5 million small
businesses and processes over
100 billion transactions annually.