20Ways Fall Retail 2025

Improving Patient Care & Pharmacy Profitability

Would you believe that Rhode Island,

a state nestled among world-renowned

hospital systems and a high density

of biotech and medical research,

has among the highest rate of adult

mental illness in the United States

at 24%1 of the state’s population?

That’s nearly one in four of the

state’s adults living with a mental

health challenge. Additionally, Rhode

Island surpasses both the national

average as well as all other New

England states for adult inpatient

admissions due to mental illness. And

there’s more. Adults in Rhode Island

report unmet needs for behavioral

health services more frequently than

adults in other New England states.

Furthermore, 34%2 of Rhode Island

children who required mental health

treatment or counseling in the past

year did not receive it. This issue is

particularly pronounced for young

adults experiencing first psychotic

episodes who require intensive services.

What is the solution? Certified

Community Behavioral Health

Clinics (CCBHC)

In 2015, the Substance Abuse and Mental

Health Services Administration (SAMHSA)

published a set of criteria to improve community

mental health centers and to establish

CCBHC. In October 2024, Rhode Island

joined the group of 183 states in the national

demonstration program of this initiative.

CCBHCs are specialized clinics that provide

a wide range of behavioral health services,

including mental health and substance use

support. These clinics provide services to

individuals of all ages — regardless of their

insurance status or ability to pay. CCBHCs are

certified by the state and offer a comprehensive

range of services, including 24/7 crisis support.

These specialized clinics are designed to serve

as a critical part of the behavioral health

safety net. They increase access to care and

provide care for very challenging populations

— individuals with serious mental illnesses

and substance use disorders. As part of their

mandate, CCBHCs are required to collaborate

with other healthcare providers, community

organizations, and social service agencies

to provide more comprehensive support to

clients trying to navigate complexities of their

healthcare. This includes streamlining the

referral process, improving care coordination,

and ensuring holistic care. One important

collaboration is with the pharmacy partners.

Pharmacy collaboration is important because

CCBHC’s specifically support patients

using programs such as Medication Assisted

Treatment (MAT) also known as Medications

for Opioid Use Disorder (MOUD), Intensive

Outpatient Programs (IOP), Opioid Treatment

Program (OTP), and alcohol use disorders.

An important aspect to the success of these

evidence-based programs is good medication

adherence — another area where patients

need strong support. Pharmacies work to

provide this support. One such example is

providing clients with multi-dose packaging.

How does multi-dose packaging

support CCBHC and its clients?

In behavioral health, individuals require

clear instructions to adhere to complicated

medication regimens. Multi-dose packaging

is an important tool to help. It utilizes cold-

sealed or heat-sealed blister packs, organizing

medications by specific times and dates into a

28-blister card. Each blister contains medication

for a particular time of day and is color-coded

to correspond with the time (e.g., yellow for

FALL 2025 I RETAIL/COMMUNITY • SPECIALTY • LTC

66

Medication,

Access, & Hope

LTC Pharmacies Empower CCBHCs in Behavioral Health

Contributed by Jason Dana Costa, President and CEO, Horizon Pharmacy