©2025 RXinsider | RXinsider Market Intelligence Group | 2025
25
Pharmacy500 companies
offer Interactive Voice
Response Systems.
19
Pharmacy500 companies
that offer IVR systems
also offer PMS.
18,984
Independent community
pharmacies in the U.S. as of 2024.
3,200
Specialty pharmacies in the U.S.
as of December 2024.
$9.27B is the projected amount that the international IVR market will reach in 2030
(compared to $6.44B in 2025).
Source: NCPA
Source: De�nitive Healthcare
Source: RXinsider
Source: RXinsider
EXECUTIVE SNAPSHOT
IVR & PATIENT
COMMUNICATION
SYSTEMS
50%
Reduced call volume in
pharmacies that have
implemented IVR.
Source: SRS Pharmacy
Systems
11
IVR exhibitors at
NCPA in 2024
Source: RXinsider
Source: Research and
Markets