Pharmacy500 IVR and Patient Communications Systems Report 2025

JUN 2025

SUPPLY CHAIN TEARDOWN

IVR & PATIENT

COMMUNICATION SYSTEMS

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

Report Lead

Emma Cidade

MEET THE

MARKET INTELLIGENCE TEAM

About RXinsider

Founded in 1999, RXinsider is a pharmacist-founded marketing/

communications (MARCOM) and market intelligence (INTEL) company

focused on pharmacy operations and the companies supporting

dispensing pharmacies. Through our publications, digital platforms,

market research, and training resources, RXinsider educates pharmacy

management and industry professionals on the products, services,

and trends that impact pharmacy operations across the supply chain.

RXinsider’s Market Intelligence (INTEL) Group performs market research

on the pharmacy operations supply chain and the Pharmacy500

companies. Through our weekly reports, digital awareness, and online

training, the INTEL Group educates Pharmacy500 professionals and

pharmacy management on the products and services impacting

pharmacy operations.

Alexa DiLuca

Marketing Manager

Gregory Cianfarani, RPh

Founder & CEO

Jeff Rackliff

Pharmacy500 Market Analyst

jeff.rackliff@rxinsider.com

Emma Cidade

Pharmacy500 Market Analyst

emma.cidade@rxinsider.com

Lexi Cianfarani

Pharmacy500 Market Analyst

lexi.cianfarani@rxinsider.com

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

Table of Contents

• Introduction..............................................................2-3

• Executive Snapshot....................................................4

• Overview & Key Features...........................................5

• Company Listing.........................................................6

• Companies by Region & Practice Settings............7

• Product Matrix.............................................................8

• Conferences, Trade Shows & Meetings...........9-11

• End Users & Buyer Personas................................. 12

• Supply Chain Crossover.......................................... 13

• Career Center............................................................ 14

• References................................................................ 15

• Pharmacy500 Companies............................... 16-19

A 2025 Breakdown of IVR and Patient

Communication Systems Companies and Trends

The objective of this report is to educate Pharmacy500

professionals, pharmacy leadership, and other stakeholders on

key trends within the supply chain as it relates to Interactive Voice

Response (IVR) and patient communication systems.

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

25

Pharmacy500 companies

offer Interactive Voice

Response Systems.

19

Pharmacy500 companies

that offer IVR systems

also offer PMS.

18,984

Independent community

pharmacies in the U.S. as of 2024.

3,200

Specialty pharmacies in the U.S.

as of December 2024.

$9.27B is the projected amount that the international IVR market will reach in 2030

(compared to $6.44B in 2025).

Source: NCPA

Source: Definitive Healthcare

Source: RXinsider

Source: RXinsider

EXECUTIVE SNAPSHOT

IVR & PATIENT

COMMUNICATION

SYSTEMS

50%

Reduced call volume in

pharmacies that have

implemented IVR.

Source: SRS Pharmacy

Systems

11

IVR exhibitors at

NCPA in 2024

Source: RXinsider

Source: Research and

Markets

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

IVR System Overview

A pharmacy IVR (Interactive Voice Response) system is an automated telecommunication

technology used by pharmacies to interact with customers or patients through pre-recorded

voice prompts and menus. The system allows patients or customers to perform a variety of

tasks related to prescription management and pharmacy services without the need for direct

interaction with a pharmacy staff member.

It improves operational efficiency, enhances patient convenience, and reduces the workload

on pharmacy staff, while providing patients with 24/7 access to important services. When

well-integrated and user-friendly, an IVR system can significantly improve both pharmacy

operations and the overall patient experience.

Key Features and Functions

1. Prescription Refills:

The most common use of an IVR system in pharmacies is for handling prescription refill requests. Patients can call the pharmacy, navigate through the

IVR menus, and request refills for their prescriptions by entering relevant information, such as prescription numbers or personal identification details.

2. Appointment Scheduling and Notifications:

Some IVR systems allow patients to schedule appointments for services like vaccinations, health screenings, or consultations. Additionally, the system

can provide reminders about upcoming appointments or when prescriptions are ready for pickup.

3. Medication Alerts:

IVR systems can deliver automated reminders or alerts to patients about when it’s time to refill their medications, take their medication, or pick up their

prescriptions. This helps ensure medication adherence.

4. Order Status and Prescription Tracking:

Patients can check the status of their prescription orders, such as whether their medication is ready for pickup or still being processed. The system

can notify patients when their prescriptions are ready for collection or if there are any issues with their order.

5. Patient Information and Profile Updates:

Some IVR systems allow patients to update or confirm their personal information, such as phone numbers, addresses, or insurance details, ensuring

that the pharmacy’s records are up-to-date for better service.

6. Customer Service Requests:

The IVR system can route patients or customers to the appropriate pharmacy staff for more complex inquiries or assistance, such as clarifying dosage

instructions, explaining insurance coverage, or addressing billing questions.

7. Payment Processing:

Some IVR systems allow patients to make payments over the phone, either for prescriptions or other pharmacy services. Payment can be processed

through secure payment gateways integrated into the IVR system.

8. 24/7 Availability:

One of the primary advantages of an IVR system is its ability to provide around-the-clock access to pharmacy services. Patients can interact with the

pharmacy at any time, even when the pharmacy is closed or during off-hours.

9. Multilingual Support:

Advanced IVR systems may offer support for multiple languages, ensuring that patients from diverse backgrounds can access services in their

preferred language.

10. Integration with Pharmacy Management Systems:

The IVR system is often integrated with the pharmacy’s pharmacy management system (PMS) or electronic health record (EHR) systems, allowing it

to access and update patient profiles, prescription histories, and order statuses in real-time.

Pharmacy500 IVR System Companies

Advance Net Health Solutions

CarePoint

CPS Solutions, LLC

Cypress Software, Inc.

Datascan Pharmacy, Inc.

DRX SOFTWARE LLC

EnlivenHealth

Epic Systems Corporation

Isak Computing

(SiCompounding & SiPrescribe)

Keycentrix, LLC

Liberty Software

LifeFile

Lumistry

Medtel Communications (Lumistry)

McKesson Corporation

Optum

Outcomes

PCCA

PrimeRx

RedSail Technologies, LLC

ScriptPro LLC

SoftWriters, Inc.

Speed Script

SRS Pharmacy Systems

XiFiN Pharmacy Solutions

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

The “Pharmacy500” are 500 businesses and associations that significantly

impacted the business operations of dispensing pharmacies in the

U.S. over the previous year. The 25 companies listed below are the

companies within the 2025 Pharmacy500 that make up IVR and patient

communication systems supply chain. For Pharmacy500 criteria and

details, please visit www.RXinsider.com/the-Pharmacy500.

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

20 %

NORTHEAST

MIDWEST

Companies by Region

This chart outlines the distribution of

Pharmacy500 companies that offer IVR

solutions across the following primary

practice

settings:

Community/Retail,

Hospital/Health

System,

Specialty,

Managed Care/PBM, Long-Term Care,

Home Infusion & Compounding, and

Nuclear.

WEST

8 %

SOUTH

60 %

NUCLEAR

MANAGED CARE / PBM

HOME INFUSION / COMPOUNDING

HOSPITAL / HEALTH SYSTEM

LONG TERM CARE

SPECIALTY

COMMUNITY / RETAIL

23

13 13

11

Practice Setting

Breakout

12 %

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

IVR & Patient Communication Systems Matrix

AdvanceNet Health Solutions

ePostRx

Retail

CarePoint

GuardianRx

Retail

CPS Solutions, LLC

Telepharmacy

Retail, Hospital

Cypress Software, Inc.

RxBLU IVR

Retail

Datascan Pharmacy, Inc.

IVR & Robotic Pharmacy

Prescription Dispensing System

Retail

DRX SOFTWARE LLC

DRX

Compounding, LTC

EnlivenHealth

Personalized Interactive Voice

Response (IVR)

Retail

Epic Systems Corporation

My Chart

Hospital

Isak Computing

(SiCompounding &

SiPrescribe)

Vow TalkRx Support

Retail

Keycentrix, LLC.

SendKey

Retail

Liberty Software

PharmacyOne

Retail

LifeFile

Patient Portal / IVR Services

Retail

Lumistry

LUMISTRY IVR & TELEPHONE

Retail

Medtel Communications

(Lumistry)

Pharmacy Phone Systems

Retail

McKesson Corporation

EnterpriseRx

Retail

Optum

Enterprise Pharmacy System

Retail

Outcomes

Outcomes® IVR

Retail

PCCA

PK Software/TheCompounderRx

Retail

PrimeRx

PrimeCOMM

Retail

RedSail Technologies, LLC

PioneerRx

Retail

BestRx

Retail

NRx (QS/1)

Retail

Axys LTC

LTC

PrimeCare

LTC

ScriptPro LLC

ScriptPro PMS

Retail, Hospital

SoftWriters, Inc.

FrameworkLTC

LTC

Speed Script

Speed Script PRM

Retail

SRS Pharmacy Systems

IVR

Retail

XiFiN Pharmacy Solutions

Fusion-Rx

Retail

PRODUCT NAME

PRIMARY SETTING

EMAIL

PHONE

TEXT

ON-DEMAND ACCESS

COMPANY NAME

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

Conferences, Trade Shows & Meetings

The following identifies the major

national pharmacy conferences at

which IVR and patient communication

systems Pharmacy500 companies

exhibited in the past year.

11

11

The top two conferences in the

last year were Cardinal Health RBC

and NCPA Annual Convention.

Top Two

Conferences

Cardinal Health RBC

NCPA

11

13

12

12

11

2022

2024

2023

2022

2024

2023

MIDYEAR

WINTER

PHARMACY

FUTURES

12

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

10

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

340B Health | 340B Coalition Summer

Conference

340B Health | 340B Coalition Winter

Conference

Washington, DC

San Diego, CA

JUL 21-23, 2025

FEB 9-11, 2026

1,500+

2,000+

50+

60

50+

30+

Hospital / Health

System

Membership

AACP | INitiate Interim Meeting

AACP | Pharmacy Education Conference

San Juan, PR

Chicago, IL

FEB 14-17, 2026

JUL 19-22, 2025

300+

2,500+

<10

60+

20+

150+

Academia

Membership

AAP | Annual Conference

TBD

TBD 2026

Undisclosed

55+

<10

Community/Retail

Membership

ACA | Annual Conference & Expo

Memphis, TN

SEPT 25-27, 2025

Undisclosed

10

10+

Home Infusion &

Compounding

Membership

ACCP | Annual Meeting

Minneapolis, MN

OCT 18-21, 2025

1,500+

Undisclosed

100+

Hospital / Health

System

Membership

ACHC | ACHCU Academy

Amelia Island, FL

MAR 2-4, 2026

Undisclosed

30+

70+

Various

Users/Customers

ACVP | Veterinary Pharmacy Conference

Fort Worth, TX

JUL 24-26, 2025

80+

10

10

Community/Retail

Membership

AMCP | Annual Conference

AMCP | Nexus

Nashville, TN

National Harbor, MD

APR 13-16, 2026

OCT 27-30, 2025

4,000+

2,500+

70+

40+

30+

30+

Managed Care/

PBM

Membership

American Pharmacies | APEX Conference

San Antonio, TX

JUN 19-21, 2025

200+

40+

<10

Community/Retail

Users/Customers

APC | Compounders on Capitol Hill

APC | Owner Summit

Washington, DC

Austin, TX

SEPT 16-17, 2025

MAR 19-21, 2026

150+

160+

30+

40+

10+

10+

Home Infusion &

Compounding

Membership

APCI | Annual Convention and Stockholders

Meeting

Louisville, KY

MAR 6-8, 2026

200+

20+

20+

Community/Retail

Membership

APhA | Annual Meeting & Expo

Los Angeles, CA

MAR 27-30, 2026

4,000+

100+

160+

Various

Membership

ASCP | Annual Meeting & Exhibition

San Diego, CA

OCT 23-26, 2025

1,000+

60+

50+

Long Term Care

Membership

Asembia | AXS Summit

Las Vegas, NV

APR 26-30, 2026

8,000+

170+

70+

Specialty

Users/Customers

ASHP | Midyear

ASHP | Pharmacy Futures

Las Vegas, NV

Charlotte, NC

DEC 7-11, 2025

JUN 7-11, 2025

20,000+

1,500+

340+

90+

200+

20+

Hospital / Health

System

Membership

Cardinal Health | RBC

Denver, CO

JUL 9-12, 2025

4,500+

200+

30+

Community/Retail

Users/Customers

Cencora | ThoughtSpot

Las Vegas, NV

JUL 16-19, 2025

3,500+

500+

20+

Various

Users/Customers

CORE Higher Education Group | Annual

Summit

Providence, RI

SEPT 29 -

OCT 1, 2025

100+

<10

Academia

Users/Customers

DiversifyRx | Pharmacy Profit Summit

Dallas, TX

MAR 28-29, 2026

350+

100+

10+

Community/Retail

Users/Customers

Epic | UGM

Epic | XGM

Verona, WI

TBD

AUG 18-21, 2025

TBD

Undisclosed

10+

20+

Hospital

/ Health

System

Users/

Customers

Epicor | Insights

Nashville, TN

MAR 18-21, 2026

3,000+

Undisclosed

40+

Community/Retail

Users/Customers

GeriMed | Annual Conference

Marco Island, FL

NOV 7-8, 2025

Undisclosed

Undisclosed

Undisclosed

Long Term Care

Users/Customers

HCP | Fall Hospital Pharmacy Conference

HCP | Spring Hospital Pharmacy Conference

Chicago, IL

TBD

SEPT 29 -

OCT 1, 2025

TBD

Undisclosed

Undisclosed

Undisclosed

Hospital / Health

System

Users/Customers

Pharmacy500 Conferences

ATTENDEES

(Approx.)

EXHIBITORS

(Approx.)

EDUCATION

SESSIONS

(Approx.)

LOCATION

DATE

ATTENDEE

TYPE

SETTING

FOCUS

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

11

HealthTrust | University Conference

San Antonio, TX

AUG 18-20, 2025

3,500+

380+

40+

Hospital / Health

System

Users/Customers

HOPA | Annual Conference

New Orleans, LA

MAR 25-28, 2026

1,500+

60+

75+

Specialty

Membership

Liberty Software | Engage

Pharmacy Success Summit

Grapevine, TX

MAY 1-2, 2026

200+

20+

<10

Community/

Retail

Users/

Customers

McKesson | ideaShare

Orlando, FL

JUL 10-13, 2025

2,500+

140+

50+

Community/

Retail

Users/

Customers

Meditech | LIVE

Nashville, TN

SEPT 17-19, 2025

300+

Undisclosed

10+

Hospital / Health

System

Users/Customers

MHA | Navigator Business Summit

Orlando, FL

MAR 16-18, 2026

1,000+

100+

10+

Community/Retail

Users/Customers

NABP | Annual Meeting

Boston, MA

MAY 12-25, 2026

400+

<10

<10

Various

Membership

NACDS | Annual Meeting

NACDS | Total Store Expo

TBD

San Diego, CA

TBD

AUG 23-25, 2025

Undisclosed

2,500+

110+

620+

10+

<10

Community/Retail

Membership

NASP | Annual Meeting & Expo

Denver, CO

SEPT 14-17, 2025

2,000+

200+

70+

Specialty

Membership

NCPA | Annual Convention and Expo

NCPA | Multiple Locations Conference

New Orleans, LA

Clearwater Beach, FL

OCT 18-21, 2025

FEB 19-22, 2026

3,000+

80+

230+

70+

40+

10+

Community/Retail

Membership

NCPDP | Annual Technology & Business

Conference

Scottsdale, AZ

MAY 4-6, 2026

700+

Undisclosed

10+

Community/Retail

Membership

NHIA | Annual Conference

Denver, CO

APR 18-22, 2026

1,600+

130+

60+

Home Infusion &

Compounding

Membership

NPPA | Annual Conference

Las Vegas, NV

SEPT 29 -

OCT 2, 2025

190+

80+

20+

Community/Retail

Membership

Oracle Health | Summit

Orlando, FL

SEPT 8-10, 2025

500+

<10

Hospital / Health

System

Users/Customers

PCCA | ThinkNext International

Seminar

Houston, TX

OCT 9-10, 2025

400+

30+

20+

Long Term

Care

Users/

Customers

PointClickCare | SUMMIT

Orlando, FL

FEB 22-24, 2026

2,000+

100+

60+

Various

Users/Customers

PQA | Annual Meeting

Baltimore, MD

MAY 12-14, 2026

400+

Undisclosed

20+

Hospital / Health

System

Users/Customers

Premier | Breakthroughs

National Harbor, MD

JUL 15-17, 2025

4,000+

400+

<10

Hospital / Health

System

Users/Customers

PrimeRx | Xplore User Conference

Jersey City, NJ

OCT 10-11, 2025

Undisclosed

Undisclosed

Undisclosed

Community/

Retail

Users/

Customers

RedSail Technologies | Connect

Pharmacy Conference

Grapevine, TX

TBD 2026

800+

100+

60+

Various

Users/

Customers

SmartSense | LIVE User Conference

Nashville, TN

OCT 22-24, 2025

200+

10+

Community/Retail

Users/Customers

SoftWriters | FrameworkLTC

Innovation Conference

San Diego, CA

SEPT 15-17,

2025

300+

30+

10+

Long Term

Care

Users/

Customers

SureCost | Insights

Nashville, TN

NOV 13-14, 2025

Undisclosed

Undisclosed

Undisclosed

Community/Retail

Users/Customers

TraceLink | FutureLink

TBD

TBD

200+

100+

50+

Various

Users/Customers

ATTENDEES

(Approx.)

EXHIBITORS

(Approx.)

EDUCATION

SESSIONS

(Approx.)

ATTENDEE

TYPE

SETTING

FOCUS

LOCATION

DATE

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

12

End Users

The following roles represent the most common end users of

IVR and patient communication systems.

Buyer Personas

Director of Pharmacy

Independent Pharmacy Owner

Pharmacist in Charge (PIC)

Staff Pharmacist

Clinical Pharmacist

Consultant Pharmacist

Pharmacy Operations (Chain Pharmacy)

Pharmacy Technician

Director of Nursing

Hospital CTO / CIO

Director of Pharmacy

Independent Pharmacy Owner

Pharmacist in Charge (PIC)

Staff Pharmacist

Clinical Pharmacist

Consultant Pharmacist

Pharmacy Operations (Chain Pharmacy)

Pharmacy Technician

Director of Nursing

Hospital CTO / CIO

The following roles represent the most common buyer personas for

IVR and patient communication systems.

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

13

The following chart represents the

market presence of IVR and patient

communication systems that cross

into the 88 supply chain categories.

Supply Chain Crossover

Automation & Robotics

• Automated Dispensing Cabinets (ADCs)

• Med Carts, Computer Carts, COWs

• Pharmacy Fulfillment Robots

• Material Transport Delivery, Pneumatic Tubes

• Smart Pumps & Infusion Pumps

• Tablet & Capsule Counters

Compounding

• Closed System Drug-Transfer Devices (CSTDs)

• Sterile Compounding Automation, IV Automation

• USP <795> Non-Sterile Resources, Compliance,

Technology

• USP <797> & <800> Sterile Resources, Compliance,

Technology

Contamination Control

• Cleanrooms, Gloveboxes, Hoods, Isolators

• Cleanroom Supplies, Disposables, Sterilization

• Environmental Monitoring & Compliance

• Quality Control, Lab Testing Services

Delivery & Shipping

• Cold Chain Management & Supplies

• Courier, Delivery, Last-Mile Services

Distribution

• 340B Solutions, 340B Management Systems

• DSCSA Solutions

• GPOs, Buying Groups, COOPs

• Pharmacy Supplies

• Returns, Reverse Distribution

• Wholesalers & Distributors

Facilities

• Design, Fixtures, Engineering

• Pharmacy Refrigeration & Cold Storage

• Pharmacy Security, Medication Storage, Carousels

• Temperature Monitoring (Wireless)

• Waste Management & Destruction

Finance

• Financing, Banking, Business Loans

• Insurance (Business, Liability, Malpractice)

• Mergers, Acquisitions, Buying-Selling, Franchising

• PSAOs, Revenue Cycle Management, Reconciliation

• Worker’s Comp, Claims, PA Management, Adjudication

Manufacturing

• 503B Outsourcing Facilities, Compounding Services

• Contract Manufacturing, Drug Shortage Mitigation

• Generics, Brand Name, Biotech

• Injectables

Merchandising

• DME, Devices

• OTC Products, Vitamins, Supplements, Merchandise

Patient Care

• Adherence, Compliance, Remote Monitoring, Med Sync

• Assistance Programs, Loyalty Resources, Discount

Cards

• Diabetic Care

• Medication Therapy Management (MTM)

• Patient Communication, Outreach, Engagement

• Personalized Wellness, Point-of-Care Services

Professional Development

• Associations, Trade Organizations

• Conferences, Trade Shows, Expos, Summits

• Continuing Education, Training

• Degree Programs, Masters, Post-Secondary

• Jobs, Careers

Professional Services

• Accounting & Legal Services

• Accreditation, Certification, Compliance

• Audit Support

• Consulting (Health Systems & Infusion)

• Consulting (Retail/Community & Specialty)

• Marketing Services

• On-Site Pharmacy Management Outsourcing

• Staffing Services, Recruiting Agencies

• Telepharmacy, Remote Order Entry

Software

• Business Management, Operations, ERP

• Clinical Monitoring, Surveillance, Insights

• Controlled Substance Reporting, Ordering

• Decision Support, Point of Care Reference, Dosing, DUR

• Drug Diversion Monitoring, Diversion Prevention

• eMAR, EMR, EHR, Bedside Verification

• Error Prevention, Drug Validation

• Formulary Management

• IV Workflow Management

• Long-Term Care Operation Management

• Medication Inventory Management & Procurement

• Pharmacy Management Systems, Workflow

• Stewardship Resources (Antibiotic, Opioid...)

Unit Dose

• Outsourced Packaging & Repackaging Services

• Multi-Dose Packaging Resources, Supplies

• Single-Dose Packaging Resources, Supplies

Workflow

• IVR / Interactive Voice Response Systems

• POS / Point of Sale Systems

• Printers, Barcode Printing

• Will-Call & Kiosk Prescription Management

Pharmacy Supply Chain Categories

TOP THREE SUPPLY CHAIN CATEGORIES

21

Software: Pharmacy

Management Systems &

Workflow

Patient Care: Patient

Communication &

Outreach & Engagement

Workflow: POS / Point

of Sale Systems

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

14

BROWSE OPPORTUNITIES IN YOUR INDUSTRY TODAY:

careercenter.rxinsider.com

If you are a Pharmacy500 company, please contact us to claim your account:

careercenter@rxinsider.com

Explore Active Job Opportunities

Accross the Pharmacy500

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

15

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revolutionize-independent-pharmacy-operations-302162469.html

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releases/-/asset_publisher/K958zK9TQjVR/content/rexall-well-announcement

McKesson. (2025). Specialty and infusion for health systems. Retrieved from https://www.

mckesson.com/pharmacy-management/health-systems/prescribed-perspectives/mckesson-

announces-launch-of-specialty-and-infusion-for-health-systems/?utm_source=linkedin&utm_

medium=social&utm_campaign=spe-inf-2025

Medtel Communications. Pharmacy phone systems. Retrieved from https://www.medtelcom.

com/products/pharmacy-phone-systems/

Optum. Pharmacy technology management. Retrieved from https://business.optum.com/en/

operations-technology/pharmacy-technology/management/enterprise.html

Outcomes. IVR solutions. Retrieved from https://www.outcomes.com/ivr

PCCA. (2025). PCCA appoints Gus Bassani, PharmD, as CEO. Retrieved from https://www.

prnewswire.com/news-releases/pcca-appoints-gus-bassani-pharmd-as-ceo-302406804.html

PioneerRx. . Homepage. Retrieved from https://www.pioneerrx.com/?__hstc=158966309.

a931a6a4f819e62f13ff6995e8c2b3d7.1745607903872.1745607903872.1745607903872.1&__

hssc=158966309.9.1745607903873&__hsfp=1966047304

PrimeRx. Introducing PrimeRx Market. Retrieved from https://www.primerx.io/blog/press/

primerx-introduces-primerx-market-to-its-pharmacy-solutions-ecosystem/

PrimeRx.. PrimeRx Cloud announcement. Retrieved from https://www.primerx.io/blog/press/

primerx-announces-primerx-cloud-web-based-pharmacy-technology-solution/

PrimeRx. User Conference. Retrieved from https://www.primerx.io/userconference/

PrimeRx. Pharmacy communications solution. Retrieved from https://www.primerx.io/pharmacy-

communications-solution/

RedSail Technologies.. Axys fact sheet. Retrieved from https://info.redsailtechnologies.com/

hubfs/pdfs/Axys-Fact-Sheet.pdf

RedSail Technologies.. NRx software overview. Retrieved from https://www.redsailtechnologies.

com/pharmacy-software/nrx

RedSail Technologies. PrimeCare overview. Retrieved from https://www.redsailtechnologies.

com/pharmacy-software/primecare

RedSail Technologies. (2024). Acquisition of BestRx [Podcast]. Retrieved from https://www.

pioneerrx.com/independent-pharmacy-podcast/inside-redsail-technologies-acquisition-of-

bestrx-with-hemal-desai-catalyst-catch-up

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emporos

RxBLU. IVR system. Retrieved from https://www.rxblu.com/ivr

ScriptPro. Pharmacy management system. Retrieved from https://scriptpro.com/pharmacy-

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SiCompounding. TalkRx support. Retrieved from https://www.sicompounding.io/software-

features/vow-talkrx-support.html

SoftWriters. . FrameworkLTC overview. Retrieved from https://frameworkltc.com/frameworkltc

Speed Script.. Homepage. Retrieved from https://www.speedscript.com/#PRM

SRS, Inc. . Interfaces overview. Retrieved from https://www.srspharmacy.com/interfaces#ivr

XiFin.. Patient engagement solutions. Retrieved from https://pharmacy.xifin.com/what-we-do/

patient-engagement/

Disclaimer

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and completeness of the information contained, RXinsider

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©2025 RXinsider | RXinsider Market Intelligence Group | 2025

16

The Pharmacy500 is awarded to 500 pharmacy

supply chain businesses and associations

with the most significant impact on dispensing

pharmacies in the U.S. over the past year. For

Pharmacy500 selection criteria and details,

please visit www.rxinsider.com/Pharmacy500.

AAPA

Abbott | Abbott Diabetes Care

Academy of Managed Care Pharmacy (AMCP)

Accreditation Commission for Health Care

Accreditation Council for Pharmacy Education

Accu-Chart Plus Health Care Systems

Accucold

Acute Care Pharmaceuticals

AdvanceNet Health Solutions

Advasur

Agadia

Air Link International

AirCare Automation

AirClean Systems, Inc.

AIS Healthcare

Akro-Mils

Alliance for Pharmacy Compounding

Allied Pharmacy Products

Altium Packaging

American Analytics

American Associated Pharmacies (AAP)

American Association of Colleges of Pharmacy

American Association of Health System Pharmacists

(ASHP)

American BioTech Supply

American College of Apothecaries

American College of Clinical Pharmacy

American College of Veterinary Pharmacists

American HealthCare Capital

American Pharmacies, Inc.

American Pharmacists Association (APhA)

American Pharmacy Cooperative, Inc. (APCI)

American Rx Group

American Society of Consultant Pharmacists (ASCP)

Americorp Financial, LLC

Amneal Pharmaceuticals LLC

Anda Inc.

AnewHealth

ANiGENT LLC

Animal Med Express

Apexus LLC

Apothecary Products, LLC

APS - Advanced Pharmacy Solutions

ARL Bio Pharma

ARxIUM

Asembia

AssistRx

Associates of Cape Cod, Inc

AssureCare LLC

Asteres Inc.

Athenahealth

Atlas Health

Avel eCare

Aventi Health

Avery Weigh-Tronix | RxSafe/Eyecon

AvKARE, LLC

Azurity Pharmaceuticals, Inc.

Azzur Group

B Medical Systems

B. Braun Medical Inc.

BA Sciences

Baxter

BD

Berkshire Corporation

Berry Global Inc.

BestRx (Redsail)

Beutlich Pharmaceuticals, LLC

BioCareSD

Blue Thunder Technologies Inc.

Bluesight

BluPax Pharma

Board of Certification/Accreditation, International (BOC)

Board of Pharmacy Specialties (BPS)

Bonita Pharmaceuticals

Bureau Veritas

Buy-Sellapharmacy.com

Byline Bank

CAM Commerce Solutions/Celerant Technology

Capital Inventory, Inc

Capital Wholesale Drug Company

Capsa Healthcare

CaptureRx

Cardinal Health

Care Services, LLC.

CarepathRx

CarePoint

CaryHealth

CEImpact

Cencora/AmerisourceBergen

Centor

Central Admixture Pharmacy Services, Inc. (CAPS)

Cervey

Charles River Laboratories

ChemoGLO

CINTAS Corporation

Cipla, Inc.

Civica

Clean Harbors, Inc.

Cleanetics

Cleanroom Connection

Clearway Health

Codonics

Cold Chain Technologies

Coldkeepers

ComCo Systems

CompleteRx

ConsortiEX Inc.

Containment Technologies Group, Inc.

Contec, Inc.

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

17

CORE Higher Education Group

CORMED

COSHATT

CoverMyMeds (McKesson Corporation)

CPESN USA, LLC

CPS Solutions, LLC

Crocus Medical Inc.

CuraScriptSD

Cypress Software, Inc.

D2 Solutions

Datarithm

Datascan Pharmacy, Inc.

Dexcom, Inc.

Dickson

Digital Business Solutions, Inc.

DisposeRx, Inc.

DiversifyRx

DocStation

DoseMe

DosePacker, Inc.

DosePlanner

Dr.Reddy’s Laboratories Ltd.

DrFirst

Drugstore2Door

DRX SOFTWARE LLC

Dycem Ltd

Eagle Analytical Services

Ecolab

ECRM

Elsevier

Embecta

Emporos

Endo USA

EnlivenHealth

EPIC Rx

Epic Systems Corporation

Epicor Software Corporation

EQUASHIELD

Esco

Euclid Medical Products

Eurofins Analytics

EveryDose

Everyware

EzriRx

EZSCRIPTRx

Fagron

FFF Enterprises, Inc.

FG Clean Wipes

First Databank, Inc.

First Financial Bank, Inc.

Flash Returns, LLC

FLAVORx

Flexible Pharmacy Services, PLLC

Flowsell

Follett

Franklin Eyewear

Fresenius Kabi Group

Frier Levitt

Fullscript

Genetco Inc.

GeriMed, Inc.

Germfree

Grifols

GRX Marketing

H+H System, Inc.

Hardy Diagnostics

Hayslip Rx Brokers Inc.

HealNow

Health Care Logistics, Inc.

Health Connect Partners, Inc.

HealthTrust

HealthWell Foundation

HelioMetrics

Hematology/Oncology Pharmacy Association (HOPA)

Hikma Pharmaceuticals

iA

ICU Medical

iLocalBox

Imprivata/FairWarning

IND Consulting

Independent Pharmacy Cooperative (IPC)

InfiniTrak, LLC

InfinityLaboratories

InfoWerks

Inmar Inc.

Innovatix, LLC

Inovalon

InsightRX, Inc.

Institute for Safe Medication Practices (ISMP)

InstyMeds

Integrated Medical Systems, Inc. (IMS)

Integrity Pharmacy Consultants

Intelliguard/MEPS Real-Time, Inc.

InTemp Monitoring Solutions

Interlink AI, Inc.

International Journal of Pharmaceutical Compounding

(IJPC)

International Medical Industries

Isak Computing (SiCompounding & SiPrescribe)

ISO-MED, Inc.

IsoTech Design

Jackson Pharmacy Professionals

Jays Company

JFCRx

Jones Healthcare Group

Keycentrix, LLC

KeySource

KNAPP

Labconco

Lakeland Industries, Inc.

Legacy Pharmacy Group

Leiters Health

Liberty Software

Liebherr

LifeFile

Lincoln Savings Bank

Live Oak Bank

Loopback Analytics

LSPedia, Inc.

Lumistry

Lupin Pharmaceuticals Inc.

Managed Health Care Associates, Inc. (MHA)

Manchac Technologies

Masters Pharmaceutical (McKesson Corporation)

MatchRX

Maximum Rx Credit, Inc.

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

18

Maxor National Pharmacy Services, LLC

Maxpert Medical

MAXQ

McKesson Corporation

MedAdvisor Solutions (Adheris Health)

Medi-Dose, Inc./EPS, Inc.

Medical Packaging Inc., LLC

Medicine-On-Time

Medigi

Medility Inc.

Medisca Inc.

Meditech

Medivant Healthcare

MediZap

MedMe Health

MedSafety Solutions

Medtel Communications (Lumistry)

MedXL Inc.

Merative

Mesmerize

Micro Merchant Systems, Inc.

MIDAS Healthcare Solutions

Mideast Delivery Solutions

Migali Scientific

Mobile MediClaim, Inc.

Moderna, Inc.

Modular Cleanrooms, Inc.

Modular Devices

Modular Pharmacy Solutions, LLC

Morris & Dickson

N3PR

NarcX

National Association of Boards of Pharmacy (NABP)

National Association of Chain Drug Stores (NACDS)

National Association of Specialty Pharmacy (NASP)

National Community Pharmacists Association (NCPA)

National Council for Prescription Drug Programs (NCPDP)

National Home Infusion Association (NHIA)

National Pharmaceutical Returns, Inc.

National Pharmacy Purchasing Association (NPPA)

National Pharmacy Technician Association (NPTA)

Nephron Pharmaceuticals Corporation

Net-Rx (an MHA Solution)

Nimble

Nordic Cold Chain Solutions

Noritsu Pharmacy Automation

NuAire, Inc.

Nuvem

Omega Pharmacy Group

Omnicell

OmniSYS (XiFin Pharmacy Solutions)

Optum, Inc.

Oracle Health/Cerner

OrderInsite, LLC

OurPharma LLC

Outcomes

Owen Mumford

P&C Pharma

PAAS National LLC

Paladin Data Corporation

Paragon Ventures

Parasol Medical, LLC

Parata Systems (BD)

ParcelShield

Patient Access Network Foundation

PCCA

PDM Healthcare

PDR/ConnectiveRx

Pentapack

PEPID, LLC

Perfex Corporation

Pestle

Pevco

phactMI

Pharma Logistics, LLC

Pharma Source Direct

Pharmacists Mutual Insurance Company

PharmaComplete

Pharmacy Automation Supplies

Pharmacy Brokers

Pharmacy Consulting Broker Services

Pharmacy First

Pharmacy Podcast Network

Pharmacy Quality Alliance (PQA)

Pharmacy Quality Solutions (PQS)

Pharmacy Stars, LLC

Pharmacy Technician Certification Board (PTCB)

Pharmacy Times (MJH Life Sciences)

Pharmacy-Lite Packaging

PharmaForce

PharmaLink Inc.

Pharmapod

PharmaPoint, LLC

Pharmathek

PharmCon

PharmEcology (WM)

Pharmetric Laboratory

PharmID, Inc.

Pharmsource, LLC

PharmWaste Technologies, Inc.

PHC Corporation of North America

Phox Health, Inc

Pillr Health

Pine Pharmaceuticals

PK Telehealth (TCE Group)

Plenful

PointClickCare

Powerpak (Postgraduate Healthcare Education)

PPOk

PreciseRX

Precision Dose, Inc.

Premier

Prescryptive Health, Inc.

Primex Inc.

Prompt Praxis Laboratories

ProPharma Cleanrooms

ProxsysRx

PRS Pharmacy Services

Prudential Cleanroom Services

Pure Microbiology, LLC

Pyrls (Cosmas Health, Inc)

Q.I. Medical Inc

QleanAir Scandinavia

QRx Solutions

QuicksortRx, Inc.

QuidelOrtho Corporation

QuVa Pharma

R.C. Smith

R.J. Hedges & Associates

R&S Northeast LLC

RD Plastics Company, Inc.

Real Value Rx

Redsail Technologies, LLC

Rees Scientific

Relay Robotics, Inc.

Retail Designs Inc.

©2025 RXinsider | RXinsider Market Intelligence Group | 2025

19

Retail Management Solutions, LLC

Return Solutions, Inc.

Revelation Pharma

RevSpring, Inc.

Roemer Industries

RPh on the Go

Rx Advisors

RX Destroyer

Rx relief

Rx Return Services, LLC.

Rx Reverse Distributors, Inc.

Rx Systems, Inc.

Rx2Go

RxConnexion

RxDispense

RXinnovate Consulting

RXinsider

RxLive, Inc.

RxMile

RxOwnership (McKesson)

RxPreferred

RxRise

RxScan

RXshelving.com (Surplus Equipment Company)

Safecor Health

Samson Medical Technologies, LLC

Sanford Guide

SCA Pharma

ScriptPro LLC

SDS Rx

SensoScientific, Inc.

ServRx, Inc.

Shamrock Labels

Sharps Medical Waste Services

Shepard Medical Products

Shields Health Solutions

Skyline Pharmaceuticals

SmartCells (SATECH, Inc.)

SmartSense (Digi International)

Smith Drug Company

So-Low Environmental Equipment Co.

SoftWriters, Inc

Soliant Health

Source Communications LLP

South Pointe Wholesale, Inc.

SpecializedRx Products, LLC

Specialty Medical Staffing

Spectrum Pharmacy Products

Speed Script

SpendMend

Sphinx Strategies

SpotSee

SRS Pharmacy Systems

STACK, LLC

STAQ Pharma, Inc.

STChealth

Stericycle, Inc. (WM)

Stratix Labs Corporation

SuiteRx, LLC

Suncrest Solutions

SUNRx

SureCost, LLC

Surescripts

Swisslog Healthcare

Sykes & Company, P.A.

TailorMed

TEAM Technologies, Inc.

Teknipure

TelNet-Rx

Tension Packaging & Automation

Terso Solutions, Inc.

Texwipe (ITW)

The Baker Company

The Compliance Team, Inc.

The Craneware Group

The Medicine Shoppe Pharmacy

The Relief Products

Thermo Fisher Scientific, Inc.

ThoroughCare, Inc.

TICKERWORKS

TopRx, LLC

Total Pharmacy Supply, Inc.

Total-Shield PLUS (McGowan Industries, Inc.)

TouchPoint Medical

TraceLink, Inc.

TrackTraceRx, Inc.

Trane Technologies

TransferMyRx

Travis CleanAir, Inc.

TRC Healthcare

Trilogy MedWaste, Inc.

TruMed Systems, Inc.

Turbare Manufacturing

U.S. Micro-Solutions, Inc.

UGO

Unidoses

United Pharmacy Network (UPN)

UNITED Staffing Network, Inc.

United States Pharmacopeia (USP)

UNIWEB, Inc.

Updox by EverHealth

Value Drug Company

Veltek Associates, Inc.

Veracity Group, Inc.

Veridikal

Verity Solutions

Vileda Professional

Virtue Technologies

Visante

VIVID (Scientific Industries, Inc.)

Vizient, Inc.

VMI Care

VPL, Inc.

WeInfuse, LLC

Well-Served Pharmacy Community (WSPC)

Wellgistics

Wellpartner

Wells Pharma

West Pharmaceutical Services, Inc.

Winfield Laboratories Inc

Wolters Kluwer

Workflow Services

WorkingBuildings

Yardi Systems, Inc.

Yukon Medical, LLC

Yuyama USA, Inc.

Zebra Technologies Corp.

340B Health

340BDirect | Procuity

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