How Automation
Powers Pharmacy
From automated modular
hardware to sophisticated
counting and collation
devices, the field of
pharmacy automation is
quickly expanding, providing
pharmacies with an array of
time and cost-saving solutions.
Strengthen Your
Pharmacy With
Accreditation and
Certification From
The Compliance Team
Operational excellence leads
to clinical excellence.
TheComplianceTeam.org
215-654-9110
Accreditation Organization
“After going through The Compliance
Team’s accreditation process, we’re
not only a better business, we’re a
better pharmacy.”
We change the way
you think about
accreditation.
Strengthen your pharmacy with accreditation and certifi cation.
CHOOSE TO BE EXEMPLARY.
The Compliance Team’s simplifed, operations-
based standards and Exemplary Provider®
designation are what set us apart from other
accreditation organizations.
Benefi ts of accreditation/certifi cation:
• Identify gaps in operations/service
• Identify opportunities for improvement
• Ensure consistency of processes
• Improve patient outcomes
• Enhance business practices
— John Richards, Pharm.D.,
Professional Village Pharmacy,
Sacramento, CA
“When we are audited by the
DEA and PBMs, our Community
Pharmacy Accreditation gives us
the confi dence that our paperwork
is complete and accurate.”
— Trish White, RPh,
Harry Race/Whites
Pharmacy and Home Medical
Equipment, Sitka, Alaska
page 41
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34
PHARMACY RETURNS SERVICES & RESOURCES Buyer’s Guide
PHARMACY RETURNS
SERVICES & RESOURCES
Buyer’s Guide
American Rx Group
1010 Summit Avenue N
Sauk Rapids, MN 56379
Americanrxgroup.com
(855) 269-1750
Health Care Logistics
P.O. Box 25
Circleville, OH 43113
GoHCL.com
(800) 848-1633
MAXIMUM Rx Credit
4766 Guthrie Cemetery Road
Loganville, GA 30052
mrcionline.com
(770) 985-2136
MedPro Waste Disposal
1751 W Diehl Road, Suite 400
Naperville, IL 60563
medprodisposal.com
(866) 924-9339
N3PR
641 Inverness
Lisle, IL 60532
n3pr.com
(773) 255-0801
National Pharmaceutical Returns
4164 NW Urbandale Drive
Urbandale, IA 50322
NPReturns.com
(800) 470-7725
Pharma Logistics
1801 N. Butterfield Road
Libertyville, IL 60048
pharmalogistics.com
(888) 729-7427
PharmaLink Inc.
8285 Bryan Dairy Road, #200
Largo, FL 33777
pharmalinkinc.com
(800) 257-3527
PharmWaste Technologies
3317 109th Street, Suite A
Urbandale, IA 50322
pwaste.com
(515) 276-5302
Return Solutions
10635 Dutchtown Road
Knoxville, TN 37932
drugreturns.com
(800) 579-4804
Rx Return Services
1115 Old Coachman Road
Clearwater, FL 33765
rxrs.com
(727) 754-7848
RxDestruct
114 Terry Street
Sugar Land, TX 77478
rxdestruct.com
(832) 584-9224
Trilogy MedWaste
8554 Katy Freeway, Suite 200
Houston, TX 77024
trilogymedwaste.com
(713) 300-1880
WasteWise
6054 Corte Del Cedro
Carlsbad, CA 92011
wastewise.com
(866) 436-9264
WM PharmEcology Services
800 Capitol Street, Suite 3000
Houston, TX 77002
pharmecology.com
(877) 247-7430
Industry Expert Q&A, Pharmacy
Returns Services & Resources
Market Leaders Buyer’s Guide,
and more.
page 39
The Pyrosate® Kit
by Associates of
Cape Cod Delivers
Rapid Endotoxin
Testing Results
for Compounding
Pharmacies
Developed as an easy-to-use
Limulus Amebocyte Lysate (LAL)
gel-clot test that enables rapid
testing and does not require
special laboratory supplies.
ACC combines robust reagents, analysis and
technical service expertise, to provide you with diverse
solutions for endotoxin and glucan testing.
MKT#21-107
OUR TEST, YOUR CURE...
ENSURING A HEALTHY WORLD
ENSURING A HEALTHY WORLD
ENSURING A HEALTHY WORLD
Associates of Cape Cod, Inc. - a Seikagaku Group Company
� � �� � � � � � � � � � � � � � � � � � � � � � � � � � �
Associates of Cape Cod, Inc.
Your Endotoxin & Glucan Experts
page 31
Contents
page 32-35
SRx From SuiteRx
— Empowering
Pharmacy Innovation
SRx is a comprehensive
pharmacy management system
developed by pharmacists and
our customers to efficiently
manage pharmacy operations.
If you desire an all-inclusive
pharmacy software solution at an
affordable price without sacrificing
quality, then SuiteRx is for you!
page 42-43
page 45
Capital Inventory, Inc.
— The Premier
Leader in Pharmacy
Inventory Services
Our decades of expertise, working
exclusively with pharmacies, makes
us uniquely qualified to provide
accurate and dependable inventory
valuations through a streamlined
process. Our clients can trust that
we will be transparent, supportive,
and reliable in every interaction.
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42
Contributor:
Alecia Lashier, Chief Automation Officer
and Executive Vice President, iA
The burgeoning field of
pharmacy automation
seeks to alleviate the
excessive fulfillment
burdens placed on
pharmacists by helping
pharmacies take
prescription fulfillment
out of the store.
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PHARMACY RETURNS SERVICES & RESOURCES Q&A
32
Q
Christine Lee-Wilson, PharmD, Owner, Professional Pharmacy
Reverse Distribution Outsourcing
Q. Can you give us a little background
on why reverse distribution or drug
returns are important for pharmacies?
The main objective of a reverse distribution or drug
returns program is to minimize the risk of expired
medications being dispensed and getting into the hands
of patients accidentally. So above anything else, it’s a
public health and patient safety issue. That’s what the
regulations are about — and as a pharmacy owner, I
want to know we are in compliance at all times. That
means my shelves are always clean, and everything is
in order no matter when the State Board of Pharmacy
visits. There’s also a financial benefit. Pharmacies can
earn rebates for drug returns that are processed correctly
and within a specific time frame.
Q. Why did you decide to outsource
your drug returns program?
For Professional Pharmacy, it comes down to resources
and expertise. If we were to process our own returns, that
would mean taking technicians away from what they do
best. It’s difficult enough to find strong technicians today
— they are the pharmacy’s most valuable resource. The
last thing I want to do is have them spending hours on
tasks that aren’t central to day-to-day patient care.
Drug returns also have to be processed in a specific way
to be compliant, which is not something I’m thoroughly
trained to do. Having an expert third-party partner
manage the process gives me one less thing to worry
about. It’s what they do every day, so I can be confident
the process will be handled in both the most efficient and
environmentally friendly manner.
More than anything, working with a partner means
the job will get done. As I said, we’re all busy — and
processing returns just isn’t a priority. I can see how it
would be easy to say, “I’ll do it tomorrow” or “I’ll do it
next week” — and then you run the risk of not processing
returns in the appropriate time frame to get the full
financial benefit. For me, having a reverse distributor
cycle just makes sense.
Q. What was most important to you
when you began looking for a drug
returns outsourcing partner?
Finding a partner was easier for me because I had worked
with the company I chose in my previous position. Still, I
spoke with several other pharmacies using their services,
and no one ever had a problem. So it was a trust factor as
much as anything. I wanted someone who was accessible
and local and could deliver an end-to-end turnkey
solution. We’ve worked with our partner for six years,
and everything has been seamless.
Q. Can you walk me through your
partner’s process of returning expired
pharmaceuticals?
My representative comes in every six months and scans the
prescription shelves, pulling any outdated medications we
PHARMACY RETURNS
SERVICES & RESOURCES
page 47
American BioTech
Supply Provides
Vaccine Cold Storage
With a Peace of Mind
The NSF/ANSI 456 Standard for
Vaccine Cold Storage ensures
that certified units protect
pharmaceuticals at optimal
temperatures, prioritizing patient
safety, preventing waste, lowering
energy costs, and allowing for
peak delivery of vaccines.
Take the stress
out of vaccine
cold storage
The NSF/ANSI 456 Standard provides vaccine cold storage with a peace of mind. This standard optimizes
cold storage performance and maximizes safety. Rigorous testing covers the construction details, controller
requirements, and temperature variation of each certified unit. With American BioTech Supply (ABS) vaccine
cold storage, you can rest knowing each vaccine dose experiences the highest level of protection.
American BioTech Supply | americanbiotechsupply.com | 800.648.4041
Large selection of models
ranging from 1 to 23 ft3
Microprocessor temperature
controller - superior temperature
control, and recovery
Array of temperature alarms
with audible and visual
indicators for product security
Temperature Monitoring
device included with 3-year
certificate of calibration
1 to 23 ft3
EPA/SNAP compliant, hydrocarbon, natural refrigerants that
are environmentally friendly and lowers energy expenses
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page 37
Expedite Your
Returns Credit With
Return Solutions’
OneCheck Select
Reduce time spent tracking
credits and get credit quickly
with Return Solutions’
OneCheck Select program
— the fastest pharmaceutical
return credit reimbursement
in the industry.
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PHARMACY RETURNS SERVICES & RESOURCES