20 Unique
Products
& Services
Drug Diversion in
Hospital Pharmacies
pg. 22
Avoiding Costly
Medication Errors
pg. 38
3Case Studies
CPS, Swisslog Healthcare, &
AIS Healthcare
340B Solutions, 340B
Management Systems
Industry Expert Q&A, Market Leaders
Buyer’s Guide, and More pg. 28
IMPROVING PATIENT
C A R E & P H A R M A C Y
COST CONTAINMENT
H E A L T H S Y S T E M & I N F U S I O N E D I T I O N
SUMMER 2025
Delivering a Seamless
Care Experience Through
Specialty Pharmacy
A case study from CPS with Christopher Houle,
PharmD, BCPS, BCGP, CDCES, Director of Pharmacy,
and Nicolina Castilla, PharmD, Director of Onsite
Operations, General Manager pg. 44
Mohawk Valley Health System
Introducing Pharma-Sterile Water — the final touch
in your cleanroom cleaning routine. Formulated for
use in USP <797> environments, this sterile, 0.1
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follow-up rinse after cleaning agents or disinfectants
have done their job. It’s not just water — it’s your
last line of defense against residue, contamination,
and compliance gaps.
Pharma-Sterile Water can help you remove residual
disinfectants and particles that could compromise
your air quality or drug prep surface.
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COMPOUND
CLEAN
RINSE
REPEAT
SUMMER 2025 I HEALTH SYSTEM • INFUSION
FROM OUR FOUNDER
As the healthcare landscape grows more complex,
health system pharmacies are being called upon
to do more; serve more patients, manage more
data, ensure compliance with evolving regulations,
and deliver more value across the care continuum.
At RXinsider, we understand the dynamic challenges
and opportunities shaping your work. That’s why, in this
edition of 20Ways, we’re proud to present 20 distinct
product and service pro�les, insightful case studies, and
timely editorials, all thoughtfully curated to support the
priorities of health system pharmacy professionals.
Our central theme for this issue focuses on 340B
Solutions and 340B Management Systems, an essential
topic for hospitals committed to maximizing program
bene�ts while ensuring compliance and transparency.
As 340B continues to evolve under increased scrutiny
and shifting policy landscapes, the need for integrated
tools and smart systems has never been more urgent.
We also dive deeper into two critical conversations
reshaping the pharmacy space. One editorial examines
the growing role of automation in the hospital setting
and how innovations in robotics, AI, and software
platforms are helping pharmacies increase ef�ciency,
reduce error rates, and free up staff for more clinical
functions. It’s a powerful look at what’s next —
and what’s already here for pharmacy operations.
The second explores an equally urgent and critical
issue: drug diversion. With rising incidents and
increasing awareness, this piece offers a clear-eyed
view into the tools and strategies used to prevent
diversion, protect staff and patients, and ensure the
integrity of pharmaceutical care in our institutions.
At the heart of it all, 20Ways is built to inform, inspire,
and equip. Whether you’re re�ning a 340B strategy,
researching new technologies, or simply looking for a
better way to deliver care, we hope this issue offers value
and maybe a few ideas you haven’t yet considered.
Thank you for your commitment
to excellence in pharmacy.
Greg Cianfarani, RPh
Founder & CEO
FOUNDER & CEO
Gregory Cianfarani, RPh
DESIGN & PRODUCTION
Design & Layout, Lora Bourque
Multimedia, Eric Simmons
MARKETING & OPERATIONS
Director of Marketing & Operations, Samantha Roy
Marketing & Operations Coordinator, Amanda D’Amico
Credit Analyst & Bookkeeper, Kristin Fennessey
SALES & BUSINESS DEVELOPMENT
EVP, Sales & Marketing, Mike Rahme
VP of Strategic Accounts, Chris Kolkhorst
Executive Sales Director, Shaun Russell
Senior Account Executive, Savannah DaSilva
Account Executive, Jake Studley
PHARMACY MARKET INTELLIGENCE
Marketing Manager, Alexa DiLuca
Pharmacy Market Analyst, Lexi Cianfarani
Pharmacy Market Analyst, Michael McEwen
Pharmacy Market Analyst, Emma Cidade
Pharmacy Market Analyst, Jeff Rackliff
EDITORIAL ADVISORY BOARD
Miriam Cho, PharmD
President & Chief Pharmacy Officer
MacRx
Brenda Denson, Pharm.D., BCPPS, FASHP, FALSHP
Pharmacy Educator
Children’s of Alabama
Lindsey Dymowski Constantino
President & Cofounder
Centennial Pharmacy Services &
LTC@Home Pharmacy Network
Mark Garofoli, PharmD, MBA, BCGP, CPE, CTTS
Director of Experiential Learning &
Clinical Assistant Professor
West Virginia University of Pharmacy
Steve Postal, JD
Senior Director, Policy and Regulatory Affairs
National Community Pharmacists Association
Abby Roth
Owner/Microbiologist
Pure Microbiology
FOLLOW US
@RXinsider
/RXinsiderB2BSolutions
@RXinsider
@rxinsider
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SUMMER 2025 I HEALTH SYSTEM • INFUSION
FEATURES
FEATURED CASE STUDY
MOHAWK VALLEY HEALTH
SYSTEM: DELIVERING A SEAMLESS
CARE EXPERIENCE THROUGH
SPECIALTY PHARMACY
A Case Study from CPS with Christopher
Houle, PharmD, BCPS, BCGP, CDCES,
Director of Pharmacy, and Nicolina Castilla,
PharmD, Director of Onsite Operations,
General Manager page 44
EDITORIALS
340B SOLUTIONS, 340B MANAGEMENT SYSTEMS
340B solutions, 340B management systems industry expert
Q&A, Market’s Leaders Buyer’s Guide, and more. page 28
DRUG DIVERSION IN HOSPITAL PHARMACIES
An overview of how controlled substances are illegally
redirected in hospital settings, why these incidents are more
common than many realize, and the risks they pose to patient
safety, staff integrity, and institutional trust. page 22
AVOIDING COSTLY MEDICATION ERRORS
How automation is helping improve care at
Texas Children’s Hospital. page 38
CASE STUDIES
DATA INTEGRATION LEADS TO EFFICIENT
PHARMACY INVENTORY MANAGEMENT
AT NEWYORK-PRESBYTERIAN BROOKLYN
METHODIST HOSPITAL
A case study from Swisslog Healthcare. page 56
INDIANA UNIVERSITY HEALTH:
CHALLENGES & SOLUTIONS TO
CATEGORY 3 COMPOUNDED MEDICATIONS
A case study from AIS Healthcare. page 74
FURTHER EXPLORATION
USP <800> RESOURCES
Leading pharmacy suppliers of USP <800>
compliant solutions. page 14
TRADE SHOW & MEETING
EVENT CALENDAR
Detailing key industry events throughout
the year. page 66-69
Complete Engineering Control Solutions
for USP 797/800/825/Fed 503B cGMP
Cleanroom Pass Boxes
Downflow Booth
Air Showers
Filling Line
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• ULPA filter, creating ISO 3
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• ECM blower, creating stable
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• Comfortable low noise at
55 dBA, full legroom,
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• 7” Touchscreen Controller
With built-in user guide, and
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• ULPA filter, creating ISO
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• Comfortable low noise at 58
dBA, dished work tray, built-
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• Lowest height in the market
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• Two HEPA filter in series,
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• Comfortable low noise at
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• Dished phenolic resin
worktop, preventing spill,
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• Customizable lead thickness to
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• Integrated Dose Calibrator,
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• Sliding Lead Lined Chest Shield
• Suitable for Nuclear Medicine
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Model: LHG-4BS-F9
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Horizontal Laminar Flow
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Esco Models:
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SUMMER 2025 I HEALTH SYSTEM • INFUSION
VERITY SOLUTIONS — THE FUTURE OF
HIGH-PERFORMING HEALTHCARE IS HERE
We serve all healthcare facilities and 340B covered
entities by combining innovative technology and
best-in-class partnership to optimize pharmacy
supply chain outcomes for better �nancial results
and patient care. page 19
LEITERS HEALTH — ELEVATING
THE STANDARDS IN 503B
PHARMACEUTICAL OUTSOURCING
Leiters Health is a trusted FDA-registered 503B
outsourcing provider of ready-to-administer
compounded sterile preparations committed to
providing healthcare professionals and their patients
with the highest-quality medications. page 21
CUSTOM-ENGINEERED WALK-IN
REFRIGERATORS AND FREEZERS
FROM HELMER SCIENTIFIC
Custom walk-in cold storage provides precision
temperature control for large-scale and highly
specialized solutions for pharmacy applications like
consolidated pharmacy service centers (CPSCs) and
specialty pharmacy distribution centers. page 25
REPLENISHMENT HASSLES ARE
HISTORY WITH STAT STOCK®
FROM HEALTH CARE LOGISTICS®
Take the guesswork out of drug processing with
this exclusive RFID-based inventory replenishment
system that allows users to instantly identify and
locate expired or recalled medication, then remove
or replenish items accordingly. page 27
INDEPENDENT 340B AUDITS BY
VIRTUE 340B — CLARITY,
COMPLIANCE, CONFIDENCE
Virtue 340B provides independent 340B audits and
expert consulting to help pharmacies strengthen
compliance, reduce risk, and maximize program
integrity with con�dence and clarity. page 33
VISANTE – HIGH-PERFORMING
PHARMACY SOLUTIONS FOR
HOSPITALS AND HEALTH SYSTEMS
Our mission is to transform healthcare through
pharmacy. We help hospitals and health systems
optimize pharmacy operations, improve �nancial
performance, and deliver better patient care. page 35
WITH VACCINE STORAGE, THERE
IS NO ROOM FOR ERROR
Follett high-performance NSF 456-Certi�ed
refrigerators provide precise temperature control for
safely storing vaccines and medications. page 37
SIMPLIFI+® PHARMACY COMPLIANCE
AND SENTRI7® CLINICAL SURVEILLANCE
— WOLTERS KLUWER
Simpli�+ and Sentri7 applications on one powerful
SoleSource® platform help standardize clinical,
pharmacy, and compliance programs. Customers
access evidence-based content, tailored workflows,
and robust analytics to improve patient care, quality,
and safety. page 41
DRIVE FINANCIAL GROWTH WITH
SCRIPTPRO’S END-TO-END
PHARMACY SOLUTIONS
Make pharmacy the strongest link in your health
system with ScriptPro — advancing care, accuracy,
and operational success. page 43
NOVUM IQ INFUSION PLATFORM
FROM BAXTER IS A PUMP
PLATFORM LIKE NO OTHER
At every step, the Novum IQ Infusion Platform
with Dose IQ Safety Software helps you build and
deploy one of the safest and most effective drug
libraries possible for large volume, syringe, and
enteral infusions. page 51
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340B SOLUTIONS, 340B MANAGEMENT SYSTEMS
340B SOLUTIONS, 340B MANAGEMENT SYSTEMS
340B SOLUTIONS, 340B MANAGEMENT SYSTEMS
340B SOLUTIONS, 340B MANAGEMENT SYSTEMS
20WAYS PROFILES
10
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