20 Unique
Products
& Services
Pharmacy Group
Releases LTC
Pharmacy At Home
Guidelines
pg. 20
Patient Care: Adherence,
Compliance, Remote
Monitoring, Med Sync
Industry Expert Q&A, Market Leaders
Buyer’s Guide, and More
pg. 28
NEW LOOK!
BD pen needles and insulin syringes
are now part of embecta.
A 20Ways Pro�le by embecta pg.17
SPRING 2025
IMPROVING PATIENT
C A R E & P H A R M A C Y
P R O F I T A B I L I T Y
C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N
Same products
you know and trust.
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from a Dedicated Professional
Nationwide Representation pharmacycbs.com
No conflict of interest, we do NOT pay for endorsements
Experienced: Dan has personally sold over 200 pharmacies
Licensed and insured broker, pharmacist, and former multi-pharmacy owner
A fiduciary who is focused on your best outcome
Utilizing nationwide competition from both chain and independent buyers
My only goal is to get you the best deal possible.
Competition and multiple ofers are key. Don't settle for one ofer!
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Call: 888-808-4RPH (4774)
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FROM OUR FOUNDER
As the pharmacy industry continues to evolve, staying
ahead of innovations in patient care, technology, and
service solutions is essential for improving outcomes
and enhancing operational efficiency. In this Spring
edition of 20Ways, we highlight 20 cutting-edge
products and services designed to support pharmacies
in delivering high-quality care while optimizing
workflows and expanding their impact.
This issue’s featured editorial theme, Patient
Care, delves into critical areas such as adherence,
compliance, remote monitoring, and medication
synchronization. These focus areas are driving
the future of pharmacy, enabling providers to
enhance patient engagement, improve medication
management, and deliver more personalized care.
We also explore a significant industry initiative
focused on establishing proposed standards for
long-term care pharmacy services in home settings.
Pharmacy organizations have come together to
establish new guidelines that advocate for Medicare
and Part D recognition and reimbursement of
long-term care (LTC) pharmacy services provided in
home settings. These guidelines mark a significant
step toward expanding access to pharmacy-driven
care for patients aging in place, ensuring they receive
the same comprehensive medication management
traditionally available in LTC facilities.
From innovative automation solutions to expanded
pharmacy services, this issue provides valuable insights
and practical tools to help your pharmacy thrive in
an ever-changing healthcare landscape. Thank you
for your dedication to improving patient care — we
hope this edition of 20Ways serves as a valuable
resource for your pharmacy’s continued success.
Greg Cianfarani, RPh
Founder & CEO
greg.cianfarani@rxinsider.com
CEO & FOUNDER
Gregory Cianfarani, RPh
DESIGN & PRODUCTION
Design & Layout, Lora Bourque
Multimedia, Eric Simmons
MARKETING & OPERATIONS
Director of Marketing & Operations, Samantha Roy
Marketing & Operations Coordinator, Amanda D’Amico
Credit Analyst & Bookkeeper, Kristin Fennessey
SALES & BUSINESS DEVELOPMENT
EVP, Sales & Marketing, Mike Rahme
VP of Strategic Accounts, Chris Kolkhorst
Executive Sales Director, Shaun Russell
Senior Account Executive, Savannah DaSilva
Account Executive, Jake Studley
PHARMACY MARKET INTELLIGENCE
Marketing Manager, Alexa DiLuca
Pharmacy Market Analyst, Lexi Cianfarani
Pharmacy Market Analyst, Michael McEwen
Pharmacy Market Analyst, Emma Cidade
Pharmacy Market Analyst, Jeff Rackliff
EDITORIAL ADVISORY BOARD
Miriam Cho, PharmD
President & Chief Pharmacy Officer
MacRx
Brenda Denson, Pharm.D., BCPPS, FASHP, FALSHP
Pharmacy Educator
Children’s of Alabama
Lindsey Dymowski Constantino
President & Cofounder
Centennial Pharmacy Services &
LTC@Home Pharmacy Network
Mark Garofoli, PharmD, MBA, BCGP, CPE, CTTS
Director of Experiential Learning &
Clinical Assistant Professor
West Virginia University of Pharmacy
Steve Postal, JD
Senior Director, Policy and Regulatory Affairs
National Community Pharmacists Association
Abby Roth
Owner/Microbiologist
Pure Microbiology
FOLLOW US
@RXinsider
/RXinsiderB2BSolutions
@RXinsider
@rxinsider
/RXinsider
Vimeo
/rxinsider
SPRING 2025 I RETAIL/COMMUNITY • SPECIALTY • LTC
When you partner with First Financial Bank, we’ll get
to know you and your business inside and out. Whether
you’re starting your fi rst pharmacy or growing your
business, we have the fi rst-hand industry expertise
to create a wide range of fi nancial products tailored
specifi cally to your business. Because, not all pharmacies
are the same, and you should have a bank who
knows your business. First Financial Bank – In the
business of YOU.
Our Team
Bo Garmon
Loan Offi cer
(479) 856-3001
bgarmon@ffb1.com
Schwanda Flowers,
PharmD
Managing Director
(501) 672-5040
sfl owers@ffb1.com
Bobby Glaze,
PharmD
Loan Offi cer
(870) 315-0301
bglaze@ffb1.com
Acquisition & Real Estate
Equipment fi nancing
Expansion & remodeling
Business refi nancing
Start-up loans
Pharmacy Financing
Experience Matters
Preferred
Lending Partner
of the SBA*
PharmD, current and
former owners on
our team
Nearly a century of
investing in
small business
*Approved to offer SBA loan products under SBA’s Preferred Lender Program or SBA Express Program.
www.ffb1.com | @FFBank1
SPRING 2025 I RETAIL/COMMUNITY • SPECIALTY • LTC
EDITORIAL
PHARMACY GROUP RELEASES LTC
PHARMACY AT HOME GUIDELINES
Pharmacy organizations unite to establish guidelines
ensuring Medicare and Part D plans recognize and reimburse
long-term care (LTC) pharmacy at home services. page 20-21
CASE STUDIES
REVOLUTIONIZING VACCINE STORAGE:
A CASE STUDY IN NSF-CERTIFIED REFRIGERATION
From American BioTech Supply page 38-41
AFFORDABLE, COMPACT AUTOMATION FOR
EVERY TYPE AND SIZE OF PHARMACY
Adding Efficiency at Point City Drugs with McKesson page 48-51
FURTHER EXPLORATION
TRADE SHOW & MEETING EVENT CALENDAR
Detailing key industry events throughout the year. page 56-63
PHARMACY CASE STUDIES
Discover the stories, research, and reports from
real pharmacies. page 70
FEATURES
PATIENT CARE: ADHERENCE,
COMPLIANCE, REMOTE
MONITORING, MED SYNC
Industry expert Q&A, Patient Care:
Adherence, Compliance, Remote
Monitoring, Med Sync Market Leaders
Buyer’s Guide, and more. page 28-31
EDITORIAL THEME
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SPRING 2025 I RETAIL/COMMUNITY • SPECIALTY • LTC
LIBERTY SOFTWARE —
PHARMACY IS COMPLICATED,
YOUR SOFTWARE SHOULDN’T BE
An innovative pharmacy management solution that
streamlines operations, increases profitability, and
ensures compliance — so community pharmacies
can focus on patient care with confidence. page 15
NEW LOOK, SAME PRODUCTS
YOU KNOW AND TRUST
BD pen needles and insulin syringes are now part
of embecta, a global diabetes care company.
With this change, we are excited to introduce
you to the new embecta packaging. page 17
GX SOLUTIONS PASS-THRU
REFRIGERATORS OFFER SPECIALTY
PHARMACY WORKFLOW EFFICIENCY,
SUPPORT USP <797> REQUIREMENTS
Helmer Scientific offers the only medical-
grade pass-thru refrigerator with i.Lock™
interlock door technology, which supports
recommendations for USP <797> compliance
while ensuring the safe storage and efficacy of
temperature-sensitive medications. page 19
STREAMLINE OPERATIONS WITH
SCRIPTPRO’S END-TO-END
PHARMACY SOLUTIONS
Maximize efficiency and profit with pharmacy
automation that delivers. ScriptPro’s integrated
solutions reduce errors, streamline workflows, and
keep your pharmacy patient-focused. page 23
EMPOWERING PHARMACY,
TRANSFORMING CARE
With ~12,000 pharmacies reaching 10 million+
patients monthly, RedSail Technologies is the
leader in pharmacy software and data solutions
and services through brands PioneerRx®, BestRx®,
Axys®, PowerLine®, TransactRx®, and QS/1®. page 25
NORITSU PHARMACY AUTOMATION —
AUTOMATED COMPLIANCE PACKAGING
AND VERIFICATION SOLUTIONS
Noritsu provides innovative compliance
packaging solutions for pharmacies of all
sizes. As dedicated business partners, we
customize our services to meet the unique
needs and goals of each pharmacy. page 27
ANDA, INC. — LEADING
PHARMACEUTICAL DISTRIBUTOR
At Anda, we believe that being a supplier isn’t
enough — we’re here to be your partner in
care. From ensuring fast, reliable deliveries
to providing dedicated support, we help
pharmacies like yours focus on what truly
matters — your customers. page 33
JFCRX PHARMACY AUTOMATION
EQUIPMENT AND SOFTWARE SOLUTIONS
FOR EFFICIENCY AND PROFITABILITY
Conceived and operated by industry veterans,
JFCRx combines industry-leading hardware and
software, comprehensive analytics, business
process improvement consulting, and exceptional
customer service to help pharmacies grow. page 35
SURECOST — SMARTER
PURCHASING AND INVENTORY
MANAGEMENT FOR PHARMACIES
SureCost is The Smarter Purchasing Solution™
that automates purchasing and inventory
processes and brings your entire catalog
into one dashboard. Without price shopping,
pharmacies save 50% of the time spent on
purchasing and 2-5% on cost of goods. page 37
MEDI-DOSE, INC./EPS, INC. YOUR
COMMUNITY PHARMACY SUPPLY EXPERTS
For over 50 years, Medi-Dose/EPS has been
working with pharmacists to design and
support cost-effective products, solving the
specific needs of their pharmacies. page 43
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PA T I E N T C A R E : A D H E R E N C E , C O M P L I A N C E ,
R E M OT E M O N I TO R I N G , M E D S Y N C
PA T I E N T C A R E : A D H E R E N C E , C O M P L I A N C E ,
R E M OT E M O N I TO R I N G , M E D S Y N C