WINTER 2019 I RETAIL/COMMUNITY • SPECIALTY • LTC
Contents
20Ways MISSION
To educate pharmacy management on
products and services that serve to improve
patient care or improve a pharmacy’s financial
bottom line, while distilling and presenting this
relevant information via 20 product profiles.
2019 CIRCULATION
Issue Focus: Hospital & Infusion
Issue Frequency: Summer & Winter
Circulation Per Issue: 12,200+
6,500+ Hospital Directors
2,200+ Clinical Consultants
2,500+ Industry Executives
1,000+ Trade Show Handouts
Issue Focus: Retail, Specialty, & LTC
Issue Frequency: Spring, Fall, & Winter
Circulation Per Issue: 28,500+
18,000+ Owners (Independents)
3,500+ Long-Term Care Pharmacies
2,500+ Retail Chain Executives
2,500+ Industry Executives
2,000+ Trade Show Handouts
QUARTERLY ISSUES
Visit 20Ways ONLINE at
RXinsider.com/20Ways
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page 25
Improve Your
Productivity,
Efficiency, and
Bottom Line Using
DOSIS by Manchac
Technologies
Work with Manchac’s team of
pharmacy integrators, and start
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Industry Expert Q&A, Design
and Fixtures Market Leaders
Buyer’s Guide, and more.
PHARMACY REDESIGN
Buyer’s Guide
AA Store Fixtures
44 Fair Street SE
Grand Rapids, MI 49507
(800) 403-6124
www.aastorefixtures.com
Akro-Mils
1293 S Main Street
Akron, OH 44301
(800) 253-2467
www.Akro-mils.com
AT Design Team
Am Rosenberg 8
64401 Groß-Bieberau
Germany
+49 6162 5009832
www.at-designteam.com/?lang=en
AWI Fixtures and Interiors, Inc.
40 Lurgan Avenue
Shippensburg, PA 17257
(717) 532-7700
www.awifixtures.com
Case Systems
2700 James Savage Road
Midland, MI 48642
(989) 496-9510
www.casesystems.com
CCI Group, Inc
900 Estes Drive
Longview, TX 75602
(903) 753-2488
www.ccigroup.com
COSHATT
1870 Woodlands Industrial Drive
Birmingham, AL 35173
(800) 553-2730
www.coshattcorx.com
Display Options, Inc./Rx Planning
Solutions
9517 Monroe Road, Suite A
Charlotte, NC 28270
(704) 525-5300
www.displayoptions.com
Dossette
2017 Horizon Court
Zion, IL 60099
(262) 909-4774
www.dossette.com
Dwyer Products Corporation
1345 Norwood Avenue
Itasca, IL 60143
(800) 822-0092
www.dwyerproducts.com
Gladson Design Group
1973 Ohio Street
Lisle, IL 60532
(630) 435-2200
www.gladsondesigngroup.com
H+H SYSTEM, Inc.
760 Beechnut Drive
Pittsburgh, PA 15205
(800) 477-2123
www.hhsystem.com
Handy Store Fixtures
337 Sherman Avenue
Newark NJ 07114
(800) 631-4280
www.handystorefixtures.com
Health Care Logistics
P.O. Box 25
Circleville, OH
(800) 848-1633
www.gohcl.com
Herman Miller
855 East Main Avenue
P.O. Box 302
Zeeland, MI 49464
(616) 654-3000
www.hermanmiller.com
Hilco Fixture Finders
4310 44th Street SE
Kentwood, MI 49512
(616) 453-1300
www.hilcofixturefinders.com
Innovative Fixture Solutions
1122 Milford Road
Rockford, IL 61109
(815)395-8500
www.innovativefs.com
InterMetro Industries Corporation
651 N Washington Street
Wilkes-Barre, PA 18705
(570) 825-2741
www.metro.com
KUNESA LLC
8726 Fairview Road, Suite 2E
Charlotte NC 28226
(305) 542-7187
www.kunesa.com
M. Fried Store Fixtures
110 Beard Street
Brooklyn, NY 11231
(877) 505-2999
www.mfried.com
Midwest Retail Services
7670 Commerce Place
Plain City, OH 43064
(877) 215-6676
www.midwestretailservices.com
Modular Pharmacy Solutions, LLC
337 East Mallory Avenue
Memphis, TN 38109
(901) 310-2616
www.modularpharmacy.com
Montel Inc.
Satellite Beach, FL 32937
(877) 935-0236
www.montel.com
Quikserv Corp.
11441 Brittmoore Park Drive
Houston, TX 77041
(800) 388-8307
www.quikserv.com
Ranco Industries, Inc.
3421 Rusk Street
Houston, TX 770033
(800) 228-5543
www.rhinomats.com
R.C. Smith Company
14200 Southcross Drive
Burnsville, MN 55306
(800) 747-7648
www.rcsmith.com
Retail Designs Inc.
5121 Maryland Way, Suite 110
Brentwood,TN 37027
(615) 373-3973
www.retaildesignsinc.com
RGIS
2000 E. Taylor Road
Auburn Hills, MI 48326
(800) 551-9130
www.rgis.com
Sartoretto Verna SRL
Via Trionfale 13592
00135 – Roma (RM), Italy
06-95581450 r.a.
www.sartorettoverna.com
Shelving Design Systems (SDS)
19250 US-231
Pell City, AL 35125
(205) 390-8095
www.shelvingdesignsystems.com
SlidePro Systems
55 Grand Boulevard, Suite: B105 #224
Miramar Beach, FL 32550
(615) 668-4668
www.stewartsystemstech.com
Smart Step Therapeutic Flooring
3290 West Big Beaver Road, Suite 504
Troy, MI 48084
(866) 624-5700
www.smartstepflooring.com
SmartFlow Pharmacy Workflow
1330 Commercial Street
Warsaw, MO 65355
(660) 438-7331
www.redesigningrxworkflow.com
Spacesaver
1450 Janesville Avenue
Fort Atkinson, WI 53538
(800) 255-8170
www.spacesaver.com
Storage Systems Unlimited
3343 Aspen Grove Road, Suite 290
Franklin, TN 37065
(888) 614-0004
www.storagesystemsul.com
Store Planning Services, Inc.
Florida, USA
(855) 371-1026
www.storeplanningonline.com
Surplus Equipment Company/
RXshelving
4216 W. Dr. Martin Luther King Drive
St. Louis, MO 63113
(800) 934-6798
www.rxshelving.com
TCGRx
N1671 Powers Lake Road
Powers Lake, WI 53159
(262) 279-5307
www.tcgrx.com
The Pharmacy Design Group/PDG
3491 Mustafa Drive
Cincinnati, OH 45241
(844) 828-8362
www.thepharmacydesigngroup.com
The Perfect Mat
Columbia, SC
(800) 888-2019
www.theperfectmat.com
United Hospital Supply – Lab Design
4422 Rt. 130 N.
Burlington, NJ 08016
(800) 486-8484
www.Lab-design.com
United Store Fixtures
4290 1st Avenue
Brooklyn, NY 11232
(718) 254-9700
www.united-storefixtures.com
UNIWEB
222 South Promenade Avenue
Corona, CA 92879
(800) 486-4932
www.uniwebinc.com
VIC Store Fixtures
1440 rue Notre-Dame Ouest
Victoriaville, Qc, Canada G6P 7L7
(819) 758-0626
www.vicstore.com/en-ca/home
WorkingBuildings
1230 Peachtree Street
300 Promenade
Atlanta, GA 30309
(678) 990-8001
www.Workingbuildings.com
PHARMACY REDESIGN
Buyer’s Guide
WINTER 2019 I RETAIL/COMMUNITY • SPECIALTY • LTC
PHARMACY REDESIGN Buyer’s Guide
With Gabe Trahan, Senior Director of Store
Operations and Marketing, NCPA
Q. What do you see as the most effective
type of remodeling?
It’s not what you think; it’s not adding more fixtures or
new flooring, it’s removing fixtures. Stores are designed to
hold fixtures; fixtures were designed to hold merchandise.
Community pharmacies do have a limit of what categories
they can be successful with. Remove some fixtures, create
space for your customers, and enhance the customers
shopping experience. Be the first to change the old model of
store design, make room for your customers, not fixtures.
Q. Customers hate change! Should we
risk remodeling and possibly losing
customers?
Customers do get a bit angry when you move things around!
Yes, some customers hate change but all customers appreciate
improvements. When speaking of changes replace the word
change with improving. An important note, if customers
chose to leave a store because a fixture has been moved or a
wall has been painted, then it is time to take a good look at
the pharmacy’s team.
Q. Where should I start first, remodel the
interior or do something with the exterior?
That is like asking what came first, the chicken or the egg.
If you improve the interior without touching the exterior, no
potential customers will ever know. Save money and time to
do both! Rejuvenating the exterior of the building will attract
new customers, and improving the interior will make your
existing customers happy and appreciative.
Q. What size fixtures do you recommend
for the walls and gondolas?
The better question would be what is a good width for my
aisles. Stores built for fixtures typically have aisles 4 ft. down to
3 ft. wide, aisles need to be 5 ft. wide. My size recommendation
for gondolas should be between 54” to 60” tall and no more
than 30” wide. While wall fixtures can be anywhere between
72” to 84” tall, with a base depth of 15” to 18”.
Q. What goals should I set for a remodel?
To make your pharmacy look alive and successful! You
wouldn’t expect a customer to put their life savings in a bank
whose exterior and interior was in need of repair; sign burned
out, duct tape of the flooring, and soiled ceiling tiles begging
to be replaced. Then, you wouldn’t expect a customer to put
their health in a pharmacy that doesn’t look healthy either.
Q. Can you suggest a few affordable
remodeling ideas?
• Steam power-wash the sidewalk.
• Replace or paint soiled ceiling tiles.
• Clean light fixtures.
• Replace flickering bulbs.
• Update color scheme.
• Remove all paper signs from the windows and doors.
• Have the floors professionally cleaned.
• Clean the kick plates and top caps of all the fixtures.
• Add a welcome sign to the building.
Q. How important is the style of fixtures to
a remodel project?
I have yet to know of a family that the head of the household
said “jump in the car kids; we are going to visit those
awesome fixtures at the drug store again!” At times we look at
fancy or custom fixtures as an “easy button” for remodeling.
Customers come to your store because they like you and the
customer service you offer. Just stay away from the sterile look
of having a combination of white walls, white ceilings, and
white shelving. Replace any rusted, scratched and/or dented
shelves, stick to a cleaning schedule, keep the product looking
straight and clean and you will be just fine, no need for fancy
fixtures. Use the extra money for a better sign by the road.
Q A
WINTER 2019 I RETAIL/COMMUNITY • SPECIALTY • LTC
PHARMACY REDESIGN Q&A
page 26-29
WAY
page 23
WAY
Medi-Dose, Inc./
EPS, Inc. Your
Community
Pharmacy Supply
Experts
For over 40 years, Medi-Dose/
EPS has been working with
pharmacists to design and
support cost-effective products,
solving the specific needs of
their pharmacies.
800.523.8966
MediDose.com
EPS
®
Exceptional Products and Service
A Member of The Medi-Dose® Group
Unit Dose,
Bar Coding,
Pharmacy &
Nursing Supply
Experts!
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• Medi-Dose® Solid Oral Unit Dose Packaging
• TampAlerT
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• MILT ® Software for Medication Identification
and Bar Coding
• LiquiDose® Labels
• IV Additive Disposable Accessories
• Steri-Dropper ® Sterile Ophthalmic
Dropper Bottles
• Compounding Products
• Cleanroom Supplies
• Ophthalmic Practice Accessories
• Resealable and Ultraviolet Inhibitant Bags
• Tamper-Evident Products
• Bottles, Vials and Containers
• Operating and Procedure Room Accessories
• ShrinkSafe
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• Tapes and Labels
• Maternity and Laboratory Products
• Record Keeping and Identification Products
• Storage and Transport Products
Visit our website for
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preparation and dispensing...in stock for fast shipment worldwide.
page 31
Community • Specialty • LTC
I M P R O V I N G
PATIENT CARE
& P H A R M A C Y
PROFITABILITY
Fall 2018
Community • Specialty • LTC
20 Unique
Products
& Services
Discover 20 products and services
that will help your pharmacy improve
patient care or increase proftability.
23 Preceptors Recognized
23 Preceptors Recognized by 14 Colleges Including
URI, NEOMED, Manchester University, and More
page 42
6 Case Studies
Six Case Studies: TCGRx, Medicine Shoppe, QS/1,
Manchac Technologies, Temptime, and MedCall
8 Thought Leaders
Eight Video Series Including Premier, FisherBroyles,
Mission Critical Delivery Solutions, CVS Health,
The Compliance Team, and More
page 20
Fall 2018
Health System • Infusion
I M P R O V I N G
P A T I E N T C A R E
PHARMACY COST
C O N T A I N M E N T
Summer 2018
Health System • Infusion
Pharmacist Jobs
Pharmacy Job Opportunities page 70
20 Unique
Products
& Services
Discover 20 products and
services that will help your
pharmacy improve patient
care or contain costs.
15 Preceptors Recognized
Recognized by Eight Colleges Including UNM, Harding,
Binghamton, UCONN, and More page 36
17 Thought Leaders
Video Series Including AmerisourceBergen, TCGRx,
PharmaLink, CPS, Temptime, and More page 20
Summer 2018
Community • Specialty • LTC
20 Unique
Products
& Services
Discover 20 products and
services that will help your
pharmacy improve patient care
or increase proftability.
11 Preceptors Recognized
Recognized by Seven Colleges Including SIUe, Wingate,
UCONN, Manchester University, and More
page 36
8 Thought Leaders
Eight Video Series Including BestRx, PharmaLink,
CVS Health, Temptime, Albertsons Companies, and More
page 20
I M P R O V I N G
PATIENT CARE
& P H A R M A C Y
PROFITABILITY
Community • Specialty • LTC
Spring 2018
Spring 2018
WAY
Community • Specialty • LTC &
Health System • Infusion
I M P R O V I N G
P A T I E N T C A R E
PHARMACY COST
C O N T A I N M E N T
Winter 2018
Health System • Infusion
20 Unique
Products
& Services
Discover 20 products and services
that will help your pharmacy improve
patient care or increase proftability.
16 Preceptors Recognized
16 Preceptors Recognized by Seven Colleges Including
UCONN, West Coast University, SIUe, and More
page 36
2 Case Studies
Two Case Studies: Supplylogix and Apexus
8 Thought Leaders
Eight Video Series Including Visante, Verity
Solutions, Rite Aid, TCGRx, Rees Scientifc, and More
page 20
Winter 2018 / 2019
20 Unique
Products
& Services
Discover 20 products and services
that will help your pharmacy improve
patient care or increase proftability.
Pharmacy Redesign
Industry Expert Q&A, Market Leaders
Buyer’s Guide, and More
page 26
InMedRx Case Study
InMedRx Helps Correctional Institutions Reduce
Pharmacy Spending With Innovative Release
and Re-Entry Medication Programs
page 42
8 Thought Leaders
Eight Video Series Including FisherBroyles, Rite Aid, TCGRx,
Rees Scientifc, R.J. Hedges & Associates, and More
page 20
I M P R O V I N G
PATIENT CARE
& P H A R M A C Y
PROFITABILITY
Winter 2019
Community • Specialty • LTC
PHARMACY REDESIGN
PHARMACY REDESIGN