Contents
20Ways MISSION
To educate pharmacy management on
products and services that serve to improve
patient care or improve a pharmacy’s financial
bottom line, while distilling and presenting this
relevant information via 20 product profiles.
2022 CIRCULATION
Issue Focus: Hospital & Infusion
Issue Frequency: Summer & Winter
Circulation Per Issue: 12,200+
6,500+ Hospital Directors
2,200+ Clinical Consultants
2,500+ Industry Executives
1,000+ Trade Show Handouts
Issue Focus: Retail, Specialty, & LTC
Issue Frequency: Spring, Fall, & Winter
Circulation Per Issue: 28,500+
18,000+ Owners (Independents)
1,500+ Long-Term Care Pharmacies
2,500+ Retail Chain Executives
2,500+ Industry Executives
2,000+ Trade Show Handouts
QUARTERLY ISSUES
Visit 20Ways ONLINE at
RXinsider.com/20Ways
Return Solutions
Maximizes
Inventory ROI
With Fast and
Simple Credit
Reimbursement
Return Solutions is the
most recommended
company in the industry with
endorsements from more
than 25 buying groups.
page 37
DOSIS Systems —
Scalable Automation
Allows for Peace
of Mind in a
Changing Market
DOSIS Systems is the only
scalable solution in the pharmacy
market that is also fully
automated. We consider your
specific workflow needs and use
our components to customize a
solution that fits your pharmacy.
page 35
Case Study:
More Than a Vendor,
a True Partnership
HMRx and Innovatix grow their
business with Scriptmax.
CASE STUDY
www.innovatix.com
BACKGROUND
On-site pharmacy teams allow for more responsive care and reduced medication errors. This
sentence represents the value proposition of HMRx Pharmacy services (HMRx), a service line of
HMR Veterans Services, Inc. (HMRVSI). In 2012, HMRVSI expanded its offerings to state veterans’
homes because they could bring a high-level of expertise in pharmacy operations. They also
understood the significance and unique needs of serving those who served.
HMRx has the privilege of serving nine veterans’ homes across four states where they take on the
risk and liabilities, manage medications, and navigate VA formularies and payment sources.
“We are proud that many states choose HMRx to provide cost-effective services for a continuum
of care for our veterans,” stated Michael McBride II, director of operations, HMRx, LLC. “Supporting
these homes means establishing a gold standard in pharmacy services.”
GOALS
To deliver on every level of pharmacy operations, HMRx assesses areas of improvement. One of the
most pressing items is eliminating any roadblocks to receiving the maximum reimbursements on
pharmacy prescription claims.
“Along with our growth goal came the imperative to identify revenue opportunities and ensure that
100% of claims are reviewed, adjudicated, processed, and paid at the maximum reimbursement
levels,” said McBride.
HMRx knew it needed to streamline its Medicare Part D plans electronic funds processes, and that
meant achieving three objectives:
1. Improve efficiencies. Specifically, move from a 15-page report and paper check reconciliations
and transition all 835 files to reconcile and transfer funds electronically.
2. Maximize cash flow by minimizing errors with a reconciliation process.
3. Support the team by simplifying claims reviews and making reporting faster and easier.
The aim of HMRx is for a continuous deficiency-free approach, ensuring every pharmacy contract
meets all state and federal requirements.
CHALLENGES
HMRx dealt with antiquated tools and processes, causing delays and lost revenue. The existing
pharmacy software didn’t have the full reporting to sift through the information and expedite the
Medicare Part D claims. And the amount of information required for each claim created dozens of
barriers to receiving maximum reimbursement.
MORE THAN A VENDOR,
A TRUE PARTNERSHIP
Michael McBride II
Director of Operations
~ HMRx, LLC
HMRx and Innovatix Grow their Business with Scriptmax
page 40-43
John Richards, Pharm.D.
Professional Village Pharmacy, Sacramento, CA
Community Pharmacy / Non-Sterile Compounding / DMEPOS
“ After going through
The Compliance Team’s
accreditation process,
we’re not only a better business,
WE’RE A BETTER PHARMACY.”
Operational Excellence Leads to
Clinical Excellence.
What sets TCT apart from other accreditation
organizations is that our Community Pharmacy
standards target the areas that improve your
Operations, Adherence, and Outcomes.
Medication Adherence, Medication Therapy
Management, Immunization processes, Point-of-Care
Testing, and Medication Reconciliation are all core
components of our standards.
Also included is our new Clinical Disease
Management program, which recognizes a
pharmacy’s expanding role from a transaction-based
to a clinical-based services practice.
Community Pharmacy Accreditation
offers you a path to overall
clinical excellence. Choose to be
an Exemplary Provider® .
TheComplianceTeam.org
215-654-9110
The Compliance
Team Introduces
Clinical Disease
Management
Program
TCT is well ahead of the
competition in supporting
pharmacies looking to
leverage the benefits of
value-based care.
page 39
Community • Specialty • LTC
20 Unique
Products &
Services
Discover 20 products and
services that will help your
pharmacy improve patient care
or increase profitability.
IMPROVING PATIENT
C A R E & P H A R M A C Y
P R O F I T A B I L I T Y
C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N
FALL 2021
Long-Term Care
Delivery/Back-Up
Pharmacy Services
Industry Expert Q&A, Market
Leaders Buyer’s Guide, and More
page 56
Celebrating
10 Years
RXinsider Reflects on the
Past Decade With Retail
Management Solutions
2 Case Studies
Innovatix and Temptime
Fall 2021
Health System • Infusion
20 Unique
Products &
Services
Discover 20 products and services that
will help your pharmacy improve patient
care or contain costs.
IMPROVING PATIENT
C A R E & P H A R M A C Y
COST CONTAINMENT
H E A L T H S Y S T E M & I N F U S I O N E D I T I O N
SUMMER 2021
Environmental Monitoring
Industry Expert Q&A, Market Leaders
Buyer’s Guide, and More
page 52
4 Case Studies
Leiters, Stericycle, Shields Health
Solutions, and Visante
Celebrating
10 Years
RXinsider Reflects on the Past Decade
With Helmer Scientific
Summer 2021
Community • Specialty • LTC
Pharmacy
Management
Software
Industry Expert Q&A, Market
Leaders Buyer’s Guide, and More
page 56
IMPROVING PATIENT
C A R E & P H A R M A C Y
P R O F I T A B I L I T Y
C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N
SPRING 2022
20 Unique
Products
& Services
Discover 20 products and services
that will help your pharmacy improve
patient care or increase profitability.
3 Case Studies
McKesson, Liberty Software,
and Innovatix
8 Thought Leaders
CPS, Micro Merchant Systems,
The Compliance Team, and Surescripts
Spring 2022
Health System • Infusion &
Community • Specialty • LTC
Robert Fink, Pharm.D., MBA,
FACHE, FASHP, BCNSP, BCPS
Chief Pharmacy Executive
~ UofL Health, Louisville, KY
IMPROVING PATIENT
C A R E & P H A R M A C Y
COST CONTAINMENT
H E A L T H S Y S T E M & I N F U S I O N E D I T I O N
WINTER 2021
Decision-Making
for Drug Diversion
A Case Study From Medacist
page 70
20 Unique
Products &
Services
Discover 20 products and
services that will help your
pharmacy improve patient
care or contain costs.
Drug Diversion
Industry Expert Q&A,
Market Leaders Buyer’s
Guide, and More
page 60
7 Case Studies
Waste Management,
Veltek Associates, Inc.,
Culturelle, IMI, Azina,
Modular Devices Inc.,
and More
Winter 2021/2022
20 Unique
Products &
Services
Discover 20 products and
services that will help your
pharmacy improve patient care
or increase profitability.
IMPROVING PATIENT
C A R E & P H A R M A C Y
P R O F I T A B I L I T Y
C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N
WINTER 2022
Adherence Packaging
Industry Expert Q&A, Market
Leaders Buyer’s Guide, and More
page 48
3 Case Studies
Temptime, Epicor, and
Noritsu Pharmacy Automation
8 Thought Leaders
Including Surescripts, Micro Merchant
Systems, The Compliance Team, and Azina