FROM OUR FOUNDER
In the ever-evolving landscape of community/
retail, long-term care, and specialty
pharmacies, staying current with the latest
technologies, services, and products is
essential for improving patient care and
boosting profitability through enhanced
operational efficiency. This Winter issue
of 20Ways is focused on providing
valuable insights into returns and reverse
distribution, helping pharmacies streamline
processes, reduce waste, and recover
value from unsold or expired products.
We also share insights on navigating
multi-dose packaging with automation
technology and expanding pharmacies’
role in community health with personalized
wellness, two key topics that will shape
the future of pharmacy operations.
Thank you for your ongoing commitment to
improving patient outcomes. We hope this
issue offers valuable insights and practical
tools to help your pharmacy thrive.
Greg Cianfarani, RPh
Founder & CEO
greg.cianfarani@rxinsider.com
CEO & FOUNDER
Gregory Cianfarani, RPh
DESIGN & PRODUCTION
Design & Layout, Lora Bourque
Multimedia, Eric Simmons
MARKETING & OPERATIONS
Director of Marketing & Operations, Samantha Roy
Marketing & Operations Coordinator, Amanda D’Amico
Credit Analyst & Bookkeeper, Kristin Fennessey
SALES & BUSINESS DEVELOPMENT
EVP, Sales & Marketing, Mike Rahme
VP of Strategic Accounts, Chris Kolkhorst
Executive Sales Director, Shaun Russell
Account Executive, Savannah DaSilva
Account Executive, Jeff Rackliff
PHARMACY MARKET INTELLIGENCE
Marketing Manager, Alexa DiLuca
Pharmacy Market Analyst, Lexi Cianfarani
Pharmacy Market Analyst, Michael McEwen
Pharmacy Market Analyst, Neal Patel
EDITORIAL ADVISORY BOARD
Amanda Binkley, PharmD, BCIDP, AAHIVP
Clinical Pharmacy Specialist Infectious Diseases
Penn Presbyterian Medical Center
Miriam Cho, PharmD
President & Chief Pharmacy Officer
MacRx
Lindsey Dymowski Constantino
President & Cofounder
Centennial Pharmacy Services & LTC@Home
Pharmacy Network
Mark Garofoli, PharmD, MBA, BCGP, CPE, CTTS
Director of Experiential Learning and Clinical
Assistant Professor
West Virginia University of Pharmacy
Sebastian Hamilton, BSP, RPh, MBA, PharmD, ACE
Chief Pharmacy Officer, Operations and Community/
Ambulatory Partnerships, 340B ACE
Boston Medical Center
Brian Musiak, PharmD, MBA, CPEL
System Director of Pharmacy
Care New England
Abby Roth
Owner/Microbiologist
Pure Microbiology
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