WINTER 2025
IMPROVING PATIENT
C A R E & P H A R M A C Y
P R O F I T A B I L I T Y
C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N
20 Unique
Products
& Services
Personalized Wellness
— Expanding the Role
of Pharmacies in
Community Health
pg. 58
Returns, Reverse
Distribution
Industry Expert Q&A, Market Leaders
Buyer’s Guide, and More
pg. 26
White Cross
Pharmacy
A Legacy of Care & Innovation
Pharmacy Director Robert Iacobucci
at White Cross Pharmacy
pg. 16
Selling a Pharmacy?
Highest Price,
Lowest Risk
Rely on Proven Guidance
from a Dedicated Professional
Nationwide Representation pharmacycbs.com
No conflict of interest, we do NOT pay for endorsements
Experienced: Dan has personally sold over 200 pharmacies
Licensed and insured broker, pharmacist, and former multi-pharmacy owner
A fiduciary who is focused on your best outcome
Utilizing nationwide competition from both chain and independent buyers
My only goal is to get you the best deal possible.
Competition and multiple ofers are key. Don't settle for one ofer!
Let me work towards your best possible outcome.
Daniel J. Lannon
RPh, Broker/Owner
Call: 888-808-4RPH (4774)
Call/Text: 651-769-4932
Email: dan@pharmacycbs.com
Call Today for a
FREE Consultation
*Approved to offer SBA loan products under SBA’s Preferred Lender Program or SBA Express Program.
Member FDIC | www.ffb1.com | @FFBank1
When you partner with First Financial Bank, we’ll get to know you
and your business inside and out. Whether you’re starting your
first pharmacy or growing your business, we have the first-hand
industry expertise to create a wide range of financial products
tailored specifically to your business. Because, not all pharmacies
are the same, and you should have a bank who knows your
business. First Financial Bank – In the business of YOU.
Acquisition & Real Estate
Equipment financing
Expansion & remodeling
Business refinancing
Start-up loans
Pharmacy Financing
Experience Matters
Preferred Lending
Partner of the SBA*
PharmD, current
and former owners
on our team
Nearly a century of
investing in small
business
“They treated us like
we were their only clients,
even though we
knew we weren’t.”
– Thomas & Ruth,
Albuquerque, NM
Our Team
Bo Garmon
Loan Officer
(479) 856-3001
bgarmon@ffb1.com
Schwanda Flowers,
PharmD
Managing Director
(501) 672-5040
sflowers@ffb1.com
Bobby Glaze,
PharmD
Loan Officer
(870) 315-0301
bglaze@ffb1.com
FROM OUR FOUNDER
In the ever-evolving landscape of community/
retail, long-term care, and specialty
pharmacies, staying current with the latest
technologies, services, and products is
essential for improving patient care and
boosting profitability through enhanced
operational efficiency. This Winter issue
of 20Ways is focused on providing
valuable insights into returns and reverse
distribution, helping pharmacies streamline
processes, reduce waste, and recover
value from unsold or expired products.
We also share insights on navigating
multi-dose packaging with automation
technology and expanding pharmacies’
role in community health with personalized
wellness, two key topics that will shape
the future of pharmacy operations.
Thank you for your ongoing commitment to
improving patient outcomes. We hope this
issue offers valuable insights and practical
tools to help your pharmacy thrive.
Greg Cianfarani, RPh
Founder & CEO
greg.cianfarani@rxinsider.com
CEO & FOUNDER
Gregory Cianfarani, RPh
DESIGN & PRODUCTION
Design & Layout, Lora Bourque
Multimedia, Eric Simmons
MARKETING & OPERATIONS
Director of Marketing & Operations, Samantha Roy
Marketing & Operations Coordinator, Amanda D’Amico
Credit Analyst & Bookkeeper, Kristin Fennessey
SALES & BUSINESS DEVELOPMENT
EVP, Sales & Marketing, Mike Rahme
VP of Strategic Accounts, Chris Kolkhorst
Executive Sales Director, Shaun Russell
Account Executive, Savannah DaSilva
Account Executive, Jeff Rackliff
PHARMACY MARKET INTELLIGENCE
Marketing Manager, Alexa DiLuca
Pharmacy Market Analyst, Lexi Cianfarani
Pharmacy Market Analyst, Michael McEwen
Pharmacy Market Analyst, Neal Patel
EDITORIAL ADVISORY BOARD
Amanda Binkley, PharmD, BCIDP, AAHIVP
Clinical Pharmacy Specialist Infectious Diseases
Penn Presbyterian Medical Center
Miriam Cho, PharmD
President & Chief Pharmacy Officer
MacRx
Lindsey Dymowski Constantino
President & Cofounder
Centennial Pharmacy Services & LTC@Home
Pharmacy Network
Mark Garofoli, PharmD, MBA, BCGP, CPE, CTTS
Director of Experiential Learning and Clinical
Assistant Professor
West Virginia University of Pharmacy
Sebastian Hamilton, BSP, RPh, MBA, PharmD, ACE
Chief Pharmacy Officer, Operations and Community/
Ambulatory Partnerships, 340B ACE
Boston Medical Center
Brian Musiak, PharmD, MBA, CPEL
System Director of Pharmacy
Care New England
Abby Roth
Owner/Microbiologist
Pure Microbiology
FOLLOW US
@RXinsider
/RXinsiderB2BSolutions
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WINTER 2025 I RETAIL/COMMUNITY • SPECIALTY • LTC
EDITORIALS
RETURNS, REVERSE DISTRIBUTION
Industry expert Q&A, Returns and Reverse Distribution
Market Leaders Buyer’s Guide, and more. page 26-31
PERSONALIZED WELLNESS —
EXPANDING THE ROLE OF PHARMACIES
IN COMMUNITY HEALTH
Contributed by President & Co-founder
Lindsay Dymowski, at Centennial
Pharmacy Services. page 58-59
FURTHER EXPLORATION
PHARMACY CASE STUDIES
Discover the stories, research, and reports
from real pharmacies. page 40-41
TRADE SHOW & MEETING EVENT CALENDAR
Detailing key industry events
throughout the year. page 48-51
WHITE CROSS PHARMACY —
A LEGACY OF CARE
& INNOVATION
An Interview With Pharmacy Director
Robert Iacobucci, and Business
Director Beth Brown, at White
Cross Pharmacy page 16-19
EDITORIAL
FEATURES
For more information about our
Institutional Products:
Call (888) 473-1430 or E-mail Account.Management@Cipla.com.
October 2024 CUSAI-10032024-02
www.CiplaUSA.com
Together towards a
timeless purpose of
Caring For Life
Years of
Caring for Life
89
FDA Approved
Manufacturing Sites
Pipeline Products
30+
Institutional Products
Launched
17+
Hospitals/Clinics
Served
30k+
Countries Served
78+
WINTER 2025 I RETAIL/COMMUNITY • SPECIALTY • LTC
EMPOWERING PHARMACY,
TRANSFORMING CARE
RedSail Technologies serves 11,500+ pharmacies
and millions of patients with modern software and
solutions of brands: PioneerRx, BestRx, Axys LTC,
QS/1, PowerLine, and RedSail Advantage. page 11
2X YOUR CLINICAL SERVICES
VOLUME AND REVENUE WITH THE
SAME NUMBER OF STAFF
MedMe creates stronger patient connections with
personalized communications and streamlines
scheduling, delivery, documentation, and follow-
ups for vaccinations, POCT, prescriptions,
MTMs, and more — boosting non-dispensing
revenue with the same staff. page 13
NSF/ANSI 456 CERTIFIED VACCINE
COLD STORAGE SOLUTIONS PROTECT
VACCINES AND PHARMACEUTICALS
Helmer Scientific GX Solutions professional medical-
grade refrigerators and freezers are certified to the
stringent requirements of NSF/ANSI 456 ensuring
safety and efficacy of stored samples. page 15
AMERICAN BIOTECH SUPPLY — CERTIFIED
TO PROTECT, ENGINEERED TO PERFORM
The NSF/ANSI 456 Standard for Vaccine Cold
Storage ensures that certified units protect
pharmaceuticals at optimal temperatures,
prioritizing patient safety, preventing waste,
lowering energy costs, and allowing for
peak delivery of vaccines. page 21
MCKESSON’S AUTOMATION SOLUTIONS
FIT YOUR PHARMACY AND YOUR BUDGET
Reimagine retail pharmacy automation with
solutions that have the smallest footprint,
smallest cost, and biggest impact. page 23
RETURN SOLUTIONS OFFERS
HASSLE FREE RX RETURNS
Reduce time spent tracking credits and get credit
quickly with Return Solutions’ OneCheck Select
program — the fastest pharmaceutical return
credit reimbursement in the industry. page 25
UNIT DOSE OPTIONS FROM
HEALTH CARE LOGISTICS®
SIMPLIFY FILLING, DISPENSING
Cut the time and cost of drug packaging
for individual patients with solutions
designed to optimize results. page 33
AXIAL® MULTI-DOSE PACKAGING
MACHINES BY EUCLID®
MEDICAL PRODUCTS
Axial® multi-dose machines promote medication
adherence and simplify the process for the patient
by pouch and blister card packaging medications
by time and day. Axial® boasts a smaller footprint
than any other machine on the market. page 35
LONG-TERM CARE PHARMACY
ACCREDITATION, WHEREVER THE
PATIENT CALLS HOME™, FROM
THE COMPLIANCE TEAM
A pathway to operational efficiency and
excellence — helping to ensure your operations
and services meet or exceed industry quality
standards of care for your patients shifting
between home, community, facility, or hospital
— wherever the patient calls home. page 37
NORITSU PHARMACY AUTOMATION —
AUTOMATED COMPLIANCE PACKAGING
AND VERIFICATION SOLUTIONS
Noritsu provides innovative compliance
packaging solutions for pharmacies of all
sizes. As dedicated business partners, we
customize our services to meet the unique
needs and goals of each pharmacy. page 39
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R E T U R N S , R E V E R S E D I S T R I B U T I O N
WINTER 2025 I RETAIL/COMMUNITY • SPECIALTY • LTC
SOFTWRITERS / FRAMEWORKLTC
Streamline your entire pharmacy operation
with our complete suite of LTC pharmacy
solutions. From order intake through delivery,
the FrameworkLTC® platform of fully integrated
and scalable solutions automates manual tasks
so LTC pharmacies can focus on what matters
most — improving patient lives. page 43
JFCRX PHARMACY AUTOMATION
EQUIPMENT AND SOFTWARE
SOLUTIONS FOR EFFICIENCY
AND PROFITABILITY
Conceived and operated by industry
veterans, JFCRx combines industry-leading
hardware and software, comprehensive
analytics, business process improvement
consulting, and exceptional customer
service to help pharmacies grow. page 45
RX ROOMS, COUNTERS, GONDOLAS,
AND RETAIL FIXTURES EXPERTLY
CRAFTED BY UNIWEB, INC.
Uniweb collaborates with designers and store
personnel to create visually appealing and
practical pharmacies, retail fixtures, and consult
spaces. We offer customizable surface options,
materials, colors, and finishes that coordinate
with the surrounding store interiors. page 47
SRX FROM SUITERX — EMPOWERING
PHARMACY INNOVATION
SRx is a comprehensive pharmacy management
system developed by pharmacists and our
customers to efficiently manage pharmacy
operations. If you desire an all-inclusive
pharmacy software solution at an affordable
price without sacrificing quality, then SuiteRx is
for you! SuiteRx’s SRx is guided by innovation,
powered by our customers. page 53
TENSION PACKAGING & AUTOMATION
IS AT THE FOREFRONT OF
PHARMACY AUTOMATION
Driving efficiency and scalability in fulfillment
with innovative automation solutions. page 55
BYLINE BANK — FINANCING FOR
INDEPENDENT PHARMACIES
When buying or upgrading your
independent pharmacy, our experienced
team can help with creative loan
structures and flexible terms. page 57
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