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20Ways Fall Retail 2022

Improving Patient Care & Pharmacy Profitability

IMPROVING PATIENT

C A R E & P H A R M A C Y

P R O F I T A B I L I T Y

C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N

FALL 2022

20 Unique

Products &

Services

Discover 20 products and services

that will help your pharmacy improve

patient care or increase profitability.

Pharmacy

Automation

& Robotics

Technology

Industry Expert Q&A, Market Leaders

Buyer’s Guide, & More

Pg. 48

8 Thought Leader Videos

Micro Merchant Systems, Surescripts,

The Compliance Team, & CPS

Zebra Case Study

A Success Story with

Altru Specialty Pharmacy

Pg. 37

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Contents

page 23

Anda, Inc. —

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page 25

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page 27

Thought Leader

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page 28-29

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Contents

20Ways MISSION

To educate pharmacy management on

products and services that serve to improve

patient care or improve a pharmacy’s financial

bottom line, while distilling and presenting this

relevant information via 20 product profiles.

2022 CIRCULATION

Issue Focus: Hospital & Infusion

Issue Frequency: Summer & Winter

Circulation Per Issue: 12,200+

6,500+ Hospital Directors

2,200+ Clinical Consultants

2,500+ Industry Executives

1,000+ Trade Show Handouts

Issue Focus: Retail, Specialty, & LTC

Issue Frequency: Spring, Fall, & Winter

Circulation Per Issue: 28,500+

18,000+ Owners (Independents)

1,500+ Long-Term Care Pharmacies

2,500+ Retail Chain Executives

2,500+ Industry Executives

2,000+ Trade Show Handouts

QUARTERLY ISSUES

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page 33

DOSIS Systems

— Automation

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Scale the system up or down per your production needs

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Replace components with newer versions over time

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page 31

Case Study:

Altru Specialty

Pharmacy

Keeping medication in

proper temperature range

— winter, spring, summer,

and fall with Zebra’s

third-party Packaging

Performance Qualification

(PPQ) testing.

SUCCESS STORY

ALTRU SPECIALTY

Altru Specialty Pharmacy

Keeping medication in proper temperature range –

winter, spring, summer, and fall

About Altru Specialty Pharmacy

Altru Specialty Pharmacy is a part of Altru Health System, which serves

people in North Dakota and parts of Minnesota. What began in 2014 as

a grassroots effort with one technician working in partnership with the

PharmD has grown to include three full-time technicians and three full-

time pharmacists. Still, the specialty pharmacy’s mission has remained

the same: to enhance care and improve the overall health and well-

being of its patients.

Background

According to Rosemary Kalenze, PharmD, Outpatient Pharmacy

Manager for Altru, the pharmacy initially thought it would be

best to test the performance of its medication packages using

Joint Commission accreditation requirements in addition to US

Pharmacopeia (USP) best practices for good storage and distribution

of drug products, which many accreditation agencies use as a

guideline. “We live and work in a climate that can be -40ºF in the

winter and 100ºF in the summer,” explains Kalenze. “To be sure we

are giving our patients the best possible care, it’s important to know

we are sending drug products in such a way that they remain both

effective and safe.”

Altru ultimately chose Zebra’s third-party Package Performance

Qualification (PPQ) testing to show that its packouts were configured

and performing correctly.

Package Performance Qualification

The specialty pharmacy did its first round of testing in 2019. “We

started with our refrigerated packouts, which need to be kept between

2°C and 8°C. We tested in cold weather to make sure packages were

staying in range for the amount of time we anticipated shipments to

take,” says Kalenze. In phase one, Altru included two different wireless

sensors. An M-300 measured temperatures inside the medication

packaging at regular intervals and an S-400 monitored the external

ambient temperature in the outer box. Test packages were sent to

Zebra, which analyzed the captured data.

“We learned a lot in that initial evaluation of our packaging,” Kalenze

says. Zebra gave Altru guidance on coolers and other packing

materials best for cold chain shipments to help improve its packout

design. “We made a few tweaks with the intent of giving patients even

greater confidence in the medications we deliver – and Zebra was

a great help through the entire process,” Kalenze says. Altru then

moved on to phase two for further testing of the passing phase one

package design.

SUMMARY

Customer

Altru Specialty Pharmacy

Altru Health System

Industry

Specialty Pharmacy

Challenge

After seven years of growth, the pharmacy

began to explore the performance of its

shipping packouts to make sure it could

maintain its mission: to enhance care and

improve the overall health and well-being of its

patients.

Solution

Altru ultimately chose Zebra* package

performance qualification (PPQ) testing to show

that packouts were configured and performing

correctly. Testing is conducted in two phases to

allow Zebra to capture and thoroughly analyze

all the information required to prepare the PPQ

report.

Results

Altru has instituted best practices throughout

the shipping process that deliver peace of

mind for the pharmacy, as well as its patients.

Another benefit is that the PPQ testing will help

the pharmacy achieve URAC accreditation.

altru-success-story-rxinsider-20ways-2022.indd 1

7/18/22 4:55 PM

page 37-38

TheComplianceTeam.org

215-654-9110

Accreditation Organization

Beneﬁ ts of accreditation/certiﬁ cation:

• Identify gaps in operations/service

• Identify opportunities for improvement

• Ensure consistency of processes

• Improve patient outcomes

• Enhance business practices

“After going through The Compliance

Team’s accreditation process, we’re

not only a better business, we’re a

better pharmacy.”

Strengthen your

pharmacy with

accreditation and

certiﬁcation.

Operational excellence leads to clinical excellence.

CHOOSE TO BE EXEMPLARY.

The Compliance Team’s simpliﬁ ed, operations-

based standards are what set us apart from

other accreditation organizations. That and the

Exemplary Provider® designation you obtain when

you successfully complete the program.

— John Richards, Pharm.D.,

Professional Village Pharmacy,

Sacramento, CA

“When we are audited by the

DEA and PBMs, our Community

Pharmacy Accreditation gives us

the conﬁ dence that our paperwork

is complete and accurate.”

— Trish White, RPh,

Harry Race/Whites

Pharmacy and Home Medical

Equipment, Sitka, Alaska

The Compliance

Team’s Accreditation

Strengthens Your

Pharmacy

Operational excellence leads to

clinical excellence and saves

you time and money.

page 35

Community • Specialty • LTC

IMPROVING PATIENT

C A R E & P H A R M A C Y

P R O F I T A B I L I T Y

C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N

FALL 2022

20 Unique

Products &

Services

Discover 20 products and services

that will help your pharmacy improve

patient care or increase profitability.

Pharmacy

Automation

& Robotics

Technology

Industry Expert Q&A, Market Leaders

Buyer’s Guide, & More

Pg. 48

8 Thought Leader Videos

Micro Merchant Systems, Surescripts,

The Compliance Team, & CPS

Zebra Case Study

A Success Story with

Altru Specialty Pharmacy

Pg. 37

Fall 2022

Health System • Infusion

IMPROVING PATIENT

C A R E & P H A R M A C Y

COST CONTAINMENT

H E A L T H S Y S T E M & I N F U S I O N E D I T I O N

SUMMER 2022

20 Unique

Products &

Services

Discover 20 products and services

that will help your pharmacy improve

patient care or contain costs.

Clean Air Technology

& Supplies

Industry Expert Q&A, Market Leaders

Buyer’s Guide, and More

pg. 56

New Features

NSF/ANSI 456 Vaccine

Storage Standard

pg. 46

CSTDs (Closed System

Transfer Devices)

pg. 86

3 Case Studies

CPS, Liberty Software,

and Rees Scientific

Follett Refrigerators are

Omnicell FlexLock-Ready

A 20Ways Profile by Follett pg. 43

Summer 2022

Community • Specialty • LTC

Pharmacy

Management

Software

Industry Expert Q&A, Market

Leaders Buyer’s Guide, and More

page 56

IMPROVING PATIENT

C A R E & P H A R M A C Y

P R O F I T A B I L I T Y

C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N

SPRING 2022

20 Unique

Products

& Services

Discover 20 products and services

that will help your pharmacy improve

patient care or increase profitability.

3 Case Studies

McKesson, Liberty Software,

and Innovatix

8 Thought Leaders

CPS, Micro Merchant Systems,

The Compliance Team, and Surescripts

Spring 2022

Health System • Infusion &

Community • Specialty • LTC

Robert Fink, Pharm.D., MBA,

FACHE, FASHP, BCNSP, BCPS

Chief Pharmacy Executive

~ UofL Health, Louisville, KY

IMPROVING PATIENT

C A R E & P H A R M A C Y

COST CONTAINMENT

H E A L T H S Y S T E M & I N F U S I O N E D I T I O N

WINTER 2021

Decision-Making

for Drug Diversion

A Case Study From Medacist

page 70

20 Unique

Products &

Services

Discover 20 products and

services that will help your

pharmacy improve patient

care or contain costs.

Drug Diversion

Industry Expert Q&A,

Market Leaders Buyer’s

Guide, and More

page 60

7 Case Studies

Waste Management,

Veltek Associates, Inc.,

Culturelle, IMI, Azina,

Modular Devices Inc.,

and More

Winter 2021/2022

20 Unique

Products &

Services

Discover 20 products and

services that will help your

pharmacy improve patient care

or increase profitability.

IMPROVING PATIENT

C A R E & P H A R M A C Y

P R O F I T A B I L I T Y

C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N

WINTER 2022

Adherence Packaging

Industry Expert Q&A, Market

Leaders Buyer’s Guide, and More

page 48

3 Case Studies

Temptime, Epicor, and

Noritsu Pharmacy Automation

8 Thought Leaders

Including Surescripts, Micro Merchant

Systems, The Compliance Team, and Azina

PHARMACY AUTOMATION & ROBOTICS TECHNOLOGY

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