20Ways Spring Retail 2026

Improving Patient Care & Pharmacy Profitability

Q. Should a healthcare provider consider engaging

counsel to assist with audit responses?

Health care providers often ask whether they should engage legal

counsel to assist with audit responses. The answer depends on

the level of risk. When an audit is meaningful, involves significant

financial exposure, or references fraud, engaging experienced

health care counsel should be strongly considered.

For example, if an operating pharmacy receives a Civil

Investigative Demand alleging false claims or other unlawful

activity, counsel should be involved immediately. At that stage,

the potential consequences are too serious to navigate without

legal guidance.

On the other hand, a routine PBM audit involving a small dollar

amount may not justify the cost of outside counsel. The decision

is a practical one. As financial, operational, or personal exposure

increases, so does the need for legal representation.

Counsel plays a critical role in controlling the audit process.

Attorneys manage communications with auditors, reducing the

Pharmacy Compliance,

Audits, & Regulation

Guidance for Healthcare Providers

Benefits of Engaging Counsel

• Creates & Manages a Privilege Log

• Bates Stamps & Organizes Documents

• Establishes a Secure Data Room

• Applies a Litigation-Style Framework

Pharmacy Compliance,

Audits, & Regulation

Guidance for Healthcare Providers

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