20Ways Spring Retail 2026

Improving Patient Care & Pharmacy Profitability

SPRING 2026

IMPROVING PATIENT

C A R E & P H A R M A C Y

P R O F I T A B I L I T Y

C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N

Jason Sutton, RPh FASCP

Chief Operating Officer

Infinity Pharmacy Solutions

20 Unique

Products

& Services

Specialty Pharmacy

Resources

Industry Expert Q&A, Market Leaders

Buyer’s Guide, and More pg. 26

Compliance Packaging

Systems, Software &

Verification for Any

Size Pharmacy

A 20Ways Profile by Noritsu Pharmacy Automation pg. 15

PBM Reform

Signed Into Law:

What Pharmacies

Need to Know

pg. 18

Specialty Pharmacy

Outlook 2026

pg. 68

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SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

FROM OUR FOUNDER

In this edition of 20Ways, it’s clear that pharmacy professionals

across community, long-term care, and specialty pharmacy

continue to navigate an increasingly complex and demanding

healthcare environment. Each of these pharmacy settings

plays a critical role in patient care — whether supporting day-to-

day medication access in community pharmacies, managing

complex medication regimens in long-term care facilities, or

coordinating specialized therapies through specialty pharmacy

services. As patient needs evolve and therapies become more

sophisticated, pharmacies across these practice settings

rely on innovative resources and trusted partners to maintain

operational strength while delivering high-quality care.

This spring issue focuses on Specialty Pharmacy

Resources, highlighting the technologies, services, and

operational solutions designed to help pharmacies

navigate the unique demands of specialty care. From

patient engagement tools and data-driven platforms to

reimbursement support and clinical management solutions,

the organizations featured in this issue are helping specialty

pharmacies enhance care coordination, streamline

workflows, and maintain compliance in an increasingly

complex regulatory and reimbursement environment.

In addition, we feature two insightful editorials addressing key

developments shaping the industry. One editorial explores

the ongoing discussion around PBM reform, examining how

policy proposals and regulatory scrutiny may impact pharmacy

operations, reimbursement models, and patient access to

medications. The second editorial takes a broader view, offering

a perspective on emerging trends, evolving care models, and

the opportunities ahead for specialty pharmacy providers.

A hallmark of every issue of 20Ways is the inclusion of our

20 Way profiles from companies throughout the pharmacy

supply chain. Each profile highlights a solution designed

to support pharmacies as they navigate operational

challenges, enhance patient care, and adapt to the evolving

demands of modern pharmacy practice. Together, these

resources reflect the ongoing innovation taking place

across the pharmacy industry.

At RXinsider, we remain dedicated

to helping pharmacy leaders stay

informed about the products,

services, and ideas shaping

the future of pharmacy.

Greg Cianfarani, RPh

Founder & CEO

FOUNDER & CEO

Gregory Cianfarani, RPh

DESIGN & PRODUCTION

Design & Layout, Lora Bourque

Multimedia, Eric Simmons

MARKETING & OPERATIONS

Director of Marketing & Operations, Samantha Roy

Marketing & Operations Coordinator, Amanda D’Amico

SALES & BUSINESS DEVELOPMENT

EVP, Sales & Marketing, Mike Rahme

VP of Strategic Accounts, Chris Kolkhorst

Executive Sales Director, Shaun Russell

Sales Manager, Savannah DaSilva

Account Executive, Jake Studley

Account Executive, Madelyn Almeida

PHARMACY MARKET INTELLIGENCE

Marketing Manager, Alexa DiLuca

Senior Pharmacy Market Analyst, Jeff Rackliff

Pharmacy Market Analyst, Lexi Cianfarani

Pharmacy Market Analyst, Emma Cidade

Pharmacy Market Analyst, Ellie Krouse

EDITORIAL ADVISORY BOARD

Sheila M. Arquette

President & CEO

National Association of Specialty Pharmacy (NASP)

Miriam Cho, PharmD

President/CPO

MACRX/MEDSCRIPT

Samantha Denson, PharmD, RPh

Global Medical Affairs Fellow

Abbott Diabetes Care

Lindsey Dymowski Constantino

President & Cofounder

Centennial Pharmacy Services & LTC@Home

Pharmacy Network

Mark Garofoli, PharmD, MBA, BCGP, CPE, CTTS

Clinical Associate Professor, Director of Experiential

Learning, & Clinical Pain/Addiction Pharmacist

WVU School of Pharmacy

Joseph D. Honig

Clinical Pharmacist Specialist - Pediatric Pulmonology;

Volunteer Clinical Pharmacist

Brown University Health Specialty Pharmacy/Hasbro

Children’s Hospital

Steve Postal, JD

Senior Director, Policy and Regulatory Affairs

National Community Pharmacists Association

Abby Roth, CMQ/OE

Founder/Microbiologist, Executive Director

Pure Microbiology, Premier

@RXinsider

Facebook

/RXinsiderB2BSolutions

@RXinsider

Instagram

@rxinsider

Vimeo

/rxinsider

When you partner with First Financial Bank, we’ll get

to know you and your business inside and out. Whether

you’re starting your first pharmacy or growing your

business, we have the first-hand industry expertise

to create a wide range of financial products tailored

specifically to your business. Because, not all pharmacies

are the same, and you should have a bank who

knows your business. First Financial Bank – In the

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SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

FEATURES

FEATURED CASE STUDY

COUCH PHARMACY FINDS

A BETTER WAY TO FILL

PRESCRIPTIONS WITH FLEXIBLE,

RELIABLE AUTOMATION

A case study from McKesson. pg. 38

EDITORIALS

SPECIALTY PHARMACY RESOURCES

Industry expert Q&A, market leaders buyer’s guide,

and more. pg. 26

PBM REFORM SIGNED INTO LAW:

WHAT PHARMACIES NEED TO KNOW

Contributed by Steve Postal, Senior Director, Policy and

Regulatory Affairs at National Community Pharmacists

Association (NCPA), and Editorial Director of American

Society for Pharmacy Law (ASPL). pg. 18

PHARMACY COMPLIANCE,

AUDITS, & REGULATION

Guidance for Healthcare Providers pg. 60

SPECIALTY PHARMACY OUTLOOK 2026

Contributed by Sheila M. Arquette, RPH, President & CEO

of NASP pg. 68

FURTHER EXPLORATION

INTEL REPORT HIGHLIGHTS

Key insights from the 2026 Supply Chain Teardown:

Point-of-Sale (POS) Systems report. pg. 74

TRADE SHOW & MEETING EVENT CALENDAR

Detailing key industry events throughout the year.

pg. 48-55

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

LIBERTY SOFTWARE — PHARMACY

IS COMPLICATED, YOUR

SOFTWARE SHOULDN’T BE

An innovative pharmacy management solution that

streamlines operations, increases profitability, and

ensures compliance — so community pharmacies

can focus on patient care with confidence. pg. 13

NORITSU PHARMACY AUTOMATION

COMPLIANCE PACKAGING SYSTEMS,

SOFTWARE, AND VERIFICATION

FOR ANY SIZE PHARMACY

Noritsu partners with pharmacies to deliver

innovative automation solutions that increase

accuracy, streamline workflow, drive profitability,

and support better patient outcomes. pg. 15

REDSAIL TECHNOLOGIES

PHARMACY THRIVES HERE

With ~12,000 pharmacies reaching 10 million+

patients monthly, RedSail Technologies is the

leader in pharmacy software and solutions

through brands PioneerRx®, BestRx®, Axys®,

PowerLine®, TransactRx®, and QS/1®. pg. 17

MEDI-DOSE, INC./EPS, INC.

YOUR COMMUNITY PHARMACY

SUPPLY EXPERTS

For over 50 years, Medi-Dose/EPS has been

working with pharmacists to design and

support cost-effective products, solving the

specific needs of their pharmacies. pg. 21

RETURN SOLUTIONS OFFERS

HASSLE FREE RX RETURNS

Reduce time spent tracking credits and get credit

quickly with Return Solutions’ OneCheck Select

program — the fastest pharmaceutical return

credit reimbursement in the industry. pg. 23

JFCRX PHARMACY AUTOMATION

EQUIPMENT AND SOFTWARE SOLUTIONS

FOR EFFICIENCY AND PROFITABILITY

JFCRx provides a full range of pharmacy automation

solutions to help pharmacies streamline operations

and improve ROI. Our solutions include multi-dose

blister card and pouch adherence packaging,

inspection and verification systems, vial filling,

and tablet sorting. pg. 25

EMBECTA — LEARN HOW UPDATED

PEN NEEDLE TECHNOLOGY

RECOMMENDATIONS CAN

BENEFIT YOUR PATIENTS

Nano™ 2nd Gen Pen Needles are the only pen

needles aligned to expert recommendations. pg. 33

STAT TEMP® FROM HEALTH

CARE LOGISTICS® TRANSFORMS

TEMPERATURE MONITORING

Ensure temperature accuracy throughout the

healthcare setting with this fully customizable

web-based system that installs without

equipment and without a subscription. pg. 35

YARAL PHARMA — HIGH-QUALITY

AUTHORIZED & COMPLEX GENERICS

YARAL Pharma delivers high-quality authorized

and complex generics across multiple therapeutic

areas with reliable supply and exceptional

service — reimagining generics by “doing things

differently” for patients and pharmacies. pg. 37

UNIWEB DELIVERS INNOVATIVE

ROOMS, COUNTERS, LOCKING

UNITS, AND ACCESSORIES

Manufactured domestically since 1970, Uniweb

provides sturdy products in weeks, not months.

We create steel pharmacy and retail systems

with endless configuration options, décor,

and accessories. Our installations are quick

and hassle-free! pg. 43

WAY

S P E C I A L T Y P H A R M A C Y R E S O U R C E S

20WAYS PROFILES

WAY

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

BUILD A STRONG PHARMACY

INFRASTRUCTURE THAT CAN ADAPT TO

CHANGING ECONOMIC, REGULATORY,

AND PATIENT REQUIREMENTS

WITH THE COMPLIANCE TEAM

Navigating changing patient needs while

maintaining high-quality care and complying

with regulatory requirements is a complex

challenge for pharmacies. pg. 45

PALADIN DATA CORPORATION —

PALADINPOS — RETAIL TECHNOLOGY

SOLUTION BUILT FOR PHARMACY

Paladin Point of Sale helps pharmacies run better

by automating time-consuming processes. pg. 47

STRATEGIC PURCHASING AND

OPERATIONS IMPROVEMENT

SOLUTIONS BY INNOVATIX

Innovatix offers differentiated, high-quality

group purchasing and consultative services.

We help members maximize their overall financial

performance by providing the resources and

educational support needed to enhance the

delivery of quality patient care. pg. 57

D2’S COMPLYSUITE® —

EXPERIENCE-BACKED COMPLIANCE

MANAGEMENT TECHNOLOGY

Streamline your workflow, reduce operational

burden, and grow your business with accreditation,

licensing, regulatory alert, and legislation tracking

support designed by pharmacists for pharmacy

and compliance teams. pg. 59

WIND RIVER PAYMENTS —

INTEGRATED PAYMENTS BUILT FOR

THE PHARMACY INDUSTRY

Wind River enables pharmacies to operate more

efficiently by delivering a payment solution

that seamlessly integrates with their existing

workflows. Unlike generic options, Wind River

is built specifically for the complex needs of

pharmacies. pg. 65

RXPOST: THE PREMIER PHARMACY-

TO-PHARMACY MARKETPLACE

Built for independent pharmacies, RxPost

is the premier marketplace to liquidate

overstock, access discounted inventory,

streamline transfers, and unlock revenue

with zero hidden fees or penalties. pg. 67

WAY

S P E C I A L T Y P H A R M A C Y R E S O U R C E S

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

ANDA, INC. — LEADING PHARMACEUTICAL DISTRIBUTOR

At Anda, we believe that being a supplier isn’t enough — we’re here

to be your partner in care. From ensuring fast, reliable deliveries to

providing dedicated support, we help pharmacies like yours focus

on what truly matters — your customers. pg. 71

SHAMROCK LABELS — PHARMACY LABELS, BAGS,

PILLCARDS, & PRINTERS

Shamrock Labels helps pharmacies improve accuracy, streamline

workflows, and strengthen patient engagement through high-

quality labels, prescription bags, pillcards, and Zebra printing and

scanning solutions — all supported by dependable service. pg. 73

ACCREDITATION COMMISSION FOR

HEALTH CARE (ACHC)

As the nation’s top accreditor for specialty, infusion, and

compounding pharmacy services, ACHC delivers a smart, modern

accreditation experience tailored to today’s pharmacy landscape —

making ACHC THE Accreditation Choice for Pharmacy. pg. 77

PHARMACY SHELVING, CARTS, FIXTURES, AND

DESIGN DELIVERED NATIONWIDE BY RXSHELVING

RxShelving.com provides an easy-to-use, one-stop shop for all

your healthcare related equipment needs. pg. 79

WAY

Spring RETAIL 2026

20Ways MISSION

To educate pharmacy management on products

and services that serve to improve patient care or

improve a pharmacy’s financial bottom line, while

distilling and presenting this relevant information

via 20 product profiles.

VIEW 20Ways ONLINE

RXinsider.com/20Ways

GENERAL SUBSCRIPTION INQUIRIES

RXinsider LTD

c/o 20Ways

1300 Division Road, Suite 103

West Warwick, RI 02893

General Information: 20Ways@RXinsider.com

20Ways is an official publication of RXinsider.

NOTICE OF POLICY

20Ways is published quarterly by RXinsider LTD,

1300 Division Road, Suite 103, West Warwick, RI

02893. Postmaster: Send address changes to

20Ways/RXinsider, 1300 Division Road, Suite 103,

West Warwick, RI 02893. Notification of address

change must be made six weeks in advance,

including old and new address with zip code.

Editorial — views expressed in articles or profiles

in the 20Ways are those of the author(s) and do

not necessarily reflect the policies and opinions

of RXinsider, our editorial board(s), our advisory

board(s), or staff. Advertising – products, services,

and educational institutions advertised in 20Ways

do not imply endorsement by RXinsider.

Reproduction without permission is prohibited.

SPRING 2026

IMPROVING PATIENT

C A R E & P H A R M A C Y

P R O F I T A B I L I T Y

C O M M U N I T Y , S P E C I A L T Y , & L T C E D I T I O N

Jason Sutton, RPh FASCP

Chief Operating Officer

Infinity Pharmacy Solutions

20 Unique

Products

& Services

Specialty Pharmacy

Resources

Industry Expert Q&A, Market Leaders

Buyer’s Guide, and More pg. 26

Compliance Packaging

Systems, Software &

Verification for Any

Size Pharmacy

A 20Ways Profile by Noritsu Pharmacy Automation pg. 15

PBM Reform

Signed Into Law:

What Pharmacies

Need to Know

pg. 18

Specialty Pharmacy

Outlook 2026

pg. 68

FOR ADVERTISING INFORMATION

rxsales@rxinsider.com | 800.972.2083

S P E C I A L T Y P H A R M A C Y R E S O U R C E S

Introducing Liberty Software's new pharmacy platform

PharmacyOne: a unified solution for community pharmacies.

This all-in-one platform provides features tailored for

pharmacists, ensuring efficient pharmacy management.

20WAYS TO IMPROVE PATIENT CARE & PHARMACY PROFITABILITY

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

Founded:

1987

Toll-Free Phone: (800) 480-9603

Fax:

(817) 488-2861

Address:

3205 E. Southlake Boulevard, Southlake, TX 76092

Website:

www.libertysoftware.com

An innovative pharmacy management solution that streamlines operations,

increases profitability, and ensures compliance — so community pharmacies

can focus on patient care with confidence.

Liberty Software —

Pharmacy is Complicated,

Your Software Shouldn’t Be

Company Background

For over two decades, Liberty Software has been the cornerstone of

support for community pharmacies across the U.S., helping them

confidently navigate an ever-evolving industry. Our unwavering

commitment to pharmacies has remained steadfast because we understand

the unique challenges pharmacists face. That’s why we’ve developed

solutions to help them thrive.

At Liberty Software, our customer relationships are at the core of

everything we do. Our team — deeply experienced in both pharmacy

and technology — is not only knowledgeable but also approachable

and dedicated to ensuring our customers’ success. We don’t just offer

software; we offer support, innovation, and a steadfast commitment to

making pharmacies stronger.

Product Overview

PharmacyOne, our pharmacy management platform that proves what

you expect from management software. No more outdated, clunky, or

difficult-to-use systems. PharmacyOne helps retail pharmacies improve

profitability, enhance patient care, and boost patient safety. Designed

to streamline operations, ensure compliance, and simplify workflows,

PharmacyOne enables pharmacists to focus on what truly matters —

serving their communities.

n What sets PharmacyOne apart? It’s not just our modern, intuitive

platform or comprehensive features — it’s our unwavering commitment

to seamless usability, an open, connected platform, and an unparalleled

user experience.

PharmacyOne offers an easy-to-navigate interface for effortless use,

protecting sensitive data with top-notch security measures, and delivering

a smooth and enjoyable user experience.

n Now, consider this: How long does it take to train a new employee on your

current system? With PharmacyOne, pharmacies report that new hires can

start filling prescriptions immediately with minimal to no training. Our

streamlined interface eliminates complexity, allowing teams to be productive

from day one. And when it’s time to transition, our dedicated support team

ensures a smooth onboarding process, so you can hit the ground running.

A well-crafted pharmacy management platform should enhance efficiency,

improve employee satisfaction, and simplify workflows. With PharmacyOne,

help is always just a call or click away.

Product Specifications

n PharmacyOne: A complete software solution for community pharmacies.

• Connected pharmacy software.

• Integrates with all PharmacyOne components and third-party

systems. API available.

• Patient engagement.

• Connect with your patients via text, email, voice calls, or the Rx365

patient app and have two-way conversations all directly from within

the PharmacyOne platform.

• Easy-to-use features designed by pharmacists.

• Support from a knowledgeable team lead by pharmacists who

understand pharmacy.

n PharmacyOne CheckOut: A point-of-sale solution to manage the

front-end of the pharmacy.

• Inventory Management: Finally get a handle on your front-end

inventory. Manage inventory, place electronic orders with

wholesalers, print shelf barcodes, extensive and flexible reporting.

• Capture Signatures: Electronically capture signatures for

third-party audits, pharmacist counseling, credit cards, and

even custom restrictions.

• Real-Time Pseudoephedrine Monitoring: Monitoring and tracking for over-

the-counter pseudoephedrine and restrictions for monthly limits.

• Secure: PCI compliant and IIAS certified for Flex and Health

Savings payment processing.

n Chain Management: A web-based solution for chain-store management.

• Individual Pharmacy Dashboards: View each pharmacy’s key

performance metrics today and over time.

• Store-to-Store Management: Transfer prescriptions and drug inventory

quickly within your pharmacies. Manage employees across all stores.

• Centralized Accounts Receivable and Third-Party Payments: Easily track

and manage your financials across all stores.

• Centralized Reporting: Run reports and DataViews for any individual

store or all stores in real time.

n PharmacyOne + Apps: Extend the power of the PharmacyOne platform

with convenient apps included to help you manage your pharmacy.

• Rx365 Mobile: A patient engagement app connecting your patients

to your pharmacy 24/7. Ensure your pharmacy’s personality shines

through in every interaction while creating a seamless experience

for your patients.

• QuickStats: Business analytics on the fly. Review your key pharmacy

metrics for all pharmacy locations from anywhere.

• Count: Take control of your pharmacy’s inventory. Keeping your

inventory organized and accurate has never been easier.

• Deliver: Optimize deliveries, perform secure remote video

pharmacist consultations, and collect signatures on the go.

Smarter Compliance Packaging Starts Here

Blister Card

Packagers

Strip Pouch

Packagers

Workflow

Analytics

nexus

Pharmacy Workflow Suite

Medication

Verifiers

Safety-First

Intelligence

Identify Issues Before

Production Begins

Optimized

Order Routing

Real-Time Order Control

for Immediate Results

Secure Data

Management

Production data managed

where work happens.

Compliance packaging solutions for any volume, space, or modality

noritsu-rx.com ◦ sales@noritsu.com ◦ 8005213686

Beyond Equipment. Trusted Innovation.

Retail & Community

Accessories

LTC

Quick and clean pill

splitting, roll winders,

and more

The NX Series -

Accurate and efficient pouch

packaging and verification

The LittleBots - Compact

and affordable automation

for smaller pharmacies

LTC

20WAYS TO IMPROVE PATIENT CARE & PHARMACY PROFITABILITY

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

President & CEO: Toshitake Takahashi

Founded:

1978

Toll-Free Phone: (800) 521-3686

Phone:

(714) 521-9040

Address:

6900 Noritsu Avenue, Buena Park, CA 90620

Website:

www.noritsu-rx.com

Noritsu partners with pharmacies to deliver innovative automation

solutions that increase accuracy, streamline workflow, drive

profitability, and support better patient outcomes.

Noritsu Pharmacy Automation

Compliance Packaging Systems, Software,

& Verification for Any Size Pharmacy

Company Background

For more than 40 years, businesses across North America have trusted

Noritsu for reliable technology and long-term partnership. Built on precision

engineering and close customer collaboration, our solutions help pharmacies

increase accuracy, streamline workflow, and improve operations.

Every pharmacy operates differently, with unique workflows, staffing models,

and patient populations. That’s why Noritsu focuses on understanding each

operation and implementing automation solutions tailored to real-world needs.

Beyond equipment, we work with pharmacies to build scalable automation

strategies that increase efficiency, support sustainable growth, and enhance

patient care. From independent pharmacies to large-scale LTC operations,

Noritsu automation powers thousands of prescriptions every day.

Product Overview

n NexusRx Pharmacy Control Suite

NexusRx is the software platform that differentiates Noritsu from the

competition. Unify order intake, compliance packaging, verification,

and reporting into one connected ecosystem. Designed to work across

any Noritsu model, modality, or location, NexusRx simplifies training,

standardizes workflow, and safeguards every order from input to verification.

By centralizing visibility and oversight, NexusRx enables pharmacies to

scale while maintaining accuracy, compliance, and efficiency.

n NexusCheck

NexusCheck enhances quality control by automatically verifying

orders directly from your Pharmacy Management System (PMS). With

configurable safeguards and real-time monitoring, it identifies duplicate RX

numbers, mismatched NDCs, quantity discrepancies, dosage variations,

and missing orders before they impact workflow. By continuously analyzing

prescription data at the order level, NexusCheck adds an intelligent layer

of reliability to pharmacy operations. Leading pharmacies like Infinity

Pharmacy rely on NexusCheck to reduce errors, strengthen compliance,

and maintain confidence in every order they process.

n Nexus Insights

Nexus Insights transforms automation data into measurable performance.

Through real-time analytics and operational reporting, pharmacies gain

visibility into productivity, throughput, and system trends — empowering

leadership to make informed decisions that drive efficiency and profitability.

Together, NexusRx, NexusCheck, and Nexus Insights create a fully

integrated ecosystem — delivering transparency, accuracy, and performance

at every stage of production.

n NX Series — Strip Pouch Packaging Systems

The NX Series delivers field-proven strip pouch packaging engineered for

durability, precision, and sustained performance in any care setting.

• NX400: High-capacity packaging for demanding pharmacies,

delivering maximum throughput and consistent accuracy at scale.

• NX200: A versatile mid-size solution for growing LTC and

community pharmacies seeking high efficiency in a smaller footprint.

• NX100: A compact, reliable entry into strip pouch automation,

offering precise and efficient packaging for pharmacies beginning

their automation journey.

Each NX model integrates seamlessly with NexusRx and NexusCheck,

ensuring standardized workflow and scalable growth.

n NV Series — Automated Pouch Verification

The NV Series confirms every pouch using a pharmacy-specific formulary

image library. Available configurations:

• NVPro: Full-Size Verification, Roll and Sort System

• NV2: Mid-Size Verification Solution

• NV Core: Desktop Verification Option

Every pouch is imaged, checked, and archived with high-speed cameras,

enabling local or remote pharmacist review while supporting compliance

documentation.

n Littlebots Series — Flexible Blister Card Automation

The Littlebots Series delivers compact, scalable blister card automation for

pharmacies seeking flexibility and affordability.

• Celia: Automated blister card packaging that maximizes efficiency

in minimal space and reduces manual touchpoints.

• Julia: An intuitive, cost-effective assisted packaging solution ideal for

pharmacies entering automation.

• LARS (Light Assisted Rack System): A flexible platform that adapts to

formulary changes and enhances workflow productivity.

Together, the Littlebots Series supports workflow efficiency, medication

accuracy, and improved patient outcomes.

n Accessories

Blade Automated Pill Splitter: Precise, consistent tablet splitting that supports

accurate dosing, faster verification, and reduced manual labor.

Testimonial

“We’ve reduced labor by 15% and cut production time for multidose cycles by 66%.”

— Emily Powers, PharmD, President, Medicine Express

Visit noritsu-rx.com/pharmacy-automation-success-stories-noritsu-rx-

case-studies to read more customer success stories.

redsailtechnologies.com | 833.REDSAIL

Most technologically advanced pharmacy

switch with unmatched performance

and industry-leading 99.99% uptime

Credit card processing, cash pricing tools,

medication adherence, and other programs to

support pharmacy growth and patient engagement

Robust Pharmacy

Claims Switch

Exclusive Solutions to

Drive Revenue and Care

Most installed, feature-rich,

and customizable software

for independent pharmacy

Powerful, next generation,

cloud-based software for

long-term care pharmacy

Versatile, easy-to-learn

software for independent pharmacy,

with cloud-based capabilities

Pharmacy Management Systems

Explore everything

RedSail Technologies

has to offer.

Pharmacy Locations

Unique Patients

~ 12,000+

~ 35M+

Your Comprehensive

Pharmacy Software Suite

20WAYS TO IMPROVE PATIENT CARE & PHARMACY PROFITABILITY

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

President & CEO:

Andy Maurer

Employees:

800+

Toll-Free Phone:

(833) 733-7245

Address:

201 W. Saint John St.

Spartanburg, SC 29306

Website:

redsailtechnologies.com

With ~12,000 pharmacies reaching 10 million+ patients monthly, RedSail

Technologies is the leader in pharmacy software and solutions through

brands PioneerRx®, BestRx®, Axys®, PowerLine®, TransactRx®, and QS/1®.

RedSail Technologies

Pharmacy Thrives Here

Company Background

RedSail Technologies customers include community, enterprise, regional

chain, long-term care, outpatient, physician clinic, HME/DME, and specialty

pharmacies. Deep understanding of these pharmacies’ opportunities

and challenges fuels our support of rapid pharmacy software feature

development, next-generation products, and ground-breaking clinical

and financial programs teamed with industry partners. Our customers are

part of the country’s most clinically advanced and financially sustainable

pharmacy network, supported by the technology and programs they

need to succeed and elevate their role in healthcare.

Product Overview

n PioneerRx Pharmacy Software: PioneerRx is designed for independent

community pharmacies that want a feature-rich, highly customizable

pharmacy management system with advanced clinical and business

management tools.

• Friendly Support: Each PioneerRx pharmacy has a dedicated support

team with software, hardware, and accounting specialists. Software

specialists are previous pharmacy technicians, so they understand

both the software and your business.

• Advanced Reporting: With advanced and customized reporting,

PioneerRx enables you to make data-driven decisions about your

pharmacy and your patients. PioneerRx ensures you are equipped

with the insights needed for growth and profitability.

• Automated Workflow: PioneerRx is built to streamline the daily

workflow of your entire staff. By automating routine tasks and

triggering next steps, PioneerRx reduces missed opportunities and

frees up your time to focus on clinical activities.

n BestRx Pharmacy Software: BestRx is a flexible and intuitive pharmacy

management system designed for independent pharmacies seeking a

reliable, cost-effective solution with comprehensive features.

• 24/7 Pharmacy Access: BestRx’s cloud-hosted software provides you

with 24/7 remote access to your pharmacy, allowing you to manage

sales, inventory, reports, and prescriptions anytime, anywhere.

• Maximum Efficiency: Shrink your to-do list with automated task

optimization features. Plus, with multiple customizable options, you

can design your workflow around the way you like to work — not

based on the limitations of a rigid system.

• User-Friendly Solution: BestRx is a user-friendly platform designed to

make pharmacy management effortless. With an intuitive interface

and easy navigation, it provides a smooth experience for pharmacies.

Seamlessly integrated with a range of third-party services, BestRx

streamlines operations by handling the heavy lifting for you.

n Axys LTC Pharmacy Software: Axys LTC is a cloud-based pharmacy

management software designed to equip long-term care pharmacies with

the most modern technology available. Axys LTC provides advantages

that strengthen your business now and prepare your pharmacy for

healthcare’s future.

• Advantages of the Cloud: Having a modern, cloud-based infrastructure

is a big advantage as our industry changes. Axys LTC offers distinct

benefits like fast updates, low-cost scaling, comprehensive security,

and market-leading reliability.

• Easy to Learn and Train: In an environment with staff turnover, you

need software that’s intuitive to today’s typical user. Axys LTC’s user-

centered design reduces training time and minimizes the learning

curve, leading to faster user adoption and instantaneous success.

• Lower Total Cost of Ownership: Axys LTC eliminates the need for

costly server purchases and upgrades — cutting overhead and

delivering an impactful return on investment for your pharmacy.

n PowerLine Pharmacy Switch: PowerLine’s world-class cloud-native

architecture offers a remarkable availability rate of 99.99%, maintaining

connectivity during data events with widespread impact. The platform is

designed to scale to any required transaction volume while maintaining

best-in-industry speed and security. PowerLine’s direct industry

connectivity ensures pharmacy management systems and service

providers can effortlessly manage claims, provide copay assistance,

perform pre- and post-edits, and facilitate direct messaging. PowerLine is

an independent pharmacy switch unaffiliated with distributors or PBMs

and has higher customer satisfaction scores than the competitor.

n RxMile: RxMile, an all-in-one delivery management platform built

for independent pharmacies, is now a part of the RedSail Technologies

ecosystem! RxMile simplifies the way pharmacies manage, track, and

optimize prescription deliveries — providing a seamless experience

for both the pharmacy and patients. With RxMile, pharmacies gain

professional, compliant, and efficient delivery operations, including real-

time delivery tracking, smart routing and route optimization, and on-

demand scheduling.

n Other RedSail Solutions: Transform patient care and grow your

pharmacy’s business with the advantages of RedSail. Our patient

engagement and adherence programs create healthier patients and boost

store revenue. Plus, a team of pharmacy consultants offers personal

support in implementing new programs, sharing best practices, and

assessing results. RedSail Pay is a transparent, cost-effective credit card

processing solution with straightforward, easy-to-understand pricing.

RxCash+ is a data-driven cash pricing tool that uses tailored pricing

algorithms to offer customized pricing, revenue uplift, and transparency.

On February 3, President Trump signed into law that reform

pharmacy benefit manager (PBM) practices in Medicare Part D.

The law requires, among other things, the Department of Health

and Human Services (HHS) to define and enforce “reasonable

and relevant” Medicare Part D contract terms; allows HHS to

track payment trends to pharmacies and pharmacy inclusion in

PBM networks, including a new designation of essential retail

pharmacies; establishes certain contract guidelines between PBMs

and plans; and sets forth PBM reporting requirements.

The following is a summary of key components of the laws passed

that govern PBMs that most impact pharmacies.

Reforms to Medicare Part D

Plans “Reasonable and Relevant”

Contract Terms for Pharmacies

Overview

Beginning in plan year 2029, Part D plan sponsors — both

standalone prescription drug plans (PDPs) and Medicare Advantage

prescription drug plans (MA-PDPs) (collectively known as PDP

sponsors) — must offer network pharmacies contract terms that

are “reasonable and relevant.” Additionally, PDP sponsors will be

required to let any pharmacy participate in their networks so long as

they meet the “reasonable and relevant” contract terms.

Specific Terms & RFI

According to the law, the Secretary of Health and Human Services

will formulate the specific “reasonable and relevant” contract

terms that PDP sponsors will be required to offer pharmacies.

The secretary will also issue a request for information (RFI)

from the public seeking input on what constitutes reasonable and

relevant terms, and the secretary must issue this request by April

1, 2027. This RFI will seek public input on: trends in prescription

drug plan and network pharmacy contract terms and conditions;

current prescription drug plan and network pharmacy contracting

practices; whether pharmacy reimbursement and dispensing fees

paid by PDP sponsors to network pharmacies sufficiently cover

the ingredient and operational costs of such pharmacies; the use

and application of pharmacy quality measures by PDP sponsors

for network pharmacies; PDP sponsor restrictions or limitations

on the dispensing of covered part D drugs by network pharmacies

(or any subsets of such pharmacies); PDP sponsor auditing

practices for network pharmacies; areas in current regulations or

program guidance related to contracting between prescription

drug plans and network pharmacies requiring clarification or

additional specificity; factors for consideration in determining the

reasonableness and relevance of contract terms and conditions

between prescription drug plans and network pharmacies; and

other issues as determined appropriate by the secretary.

The secretary must establish “reasonable and relevant” terms

by April 3, 2028, so they can be included in the PDP sponsor

contracts offered to network pharmacies in spring 2028 for the

2029 Part D plan year.

Violations

By January 2029, the secretary must develop the process for

allowing pharmacies to report violations by PDP sponsors for

violating reasonable and relevant contract terms. The secretary

is also tasked with developing a standardized template for

pharmacies to submit these violations by PDP sponsors.

Frivolous Allegations

If the secretary determines that a pharmacy has submitted

frivolous allegations on a routine basis that PDPs are violating

reasonable and relevant contract terms, the secretary may

temporarily prohibit such pharmacy from using the allegation

submission process.

Anti-Retaliation

PDPs cannot retaliate against pharmacies that submit violations to

the secretary, nor can they otherwise coerce, intimidate, threaten,

or interfere with the ability of a pharmacy to submit any such

allegations.

By Steve Postal, Senior Director, Policy and Regulatory Affairs at National Community Pharmacists

Association (NCPA), and Editorial Director of American Society for Pharmacy Law (ASPL)

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

PBM Reform

Signed Into Law

What Pharmacies Need to Know

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

Enforcement

The secretary may impose Civil Monetary Penalties or other

intermediate sanctions on PDP sponsors regarding violations of

reasonable and relevant contract terms.

“Essential Retail Pharmacies”

Designation in Medicare Part D

The law establishes that certain retail pharmacies be designated

as “essential retail pharmacies” in Medicare Part D. An essential

retail pharmacy is a pharmacy that is not an affiliated pharmacy,

i.e., a pharmacy owned or controlled by a PBM that is either

located in 1) a rural area in which there is no other retail pharmacy

within 10 miles; 2) a suburban area in which there is no other

retail pharmacy within 2 miles; or 3) an urban area in which there

is no other retail pharmacy within one mile.

Reports

With respect to plan years beginning on or after January 1,

2028, the secretary shall publish reports, at least once every two

years until 2034, and periodically thereafter, on factors affecting

participation of essential retail pharmacies compared to non-

essential retail pharmacies in the Part D program, such as: trends

in ingredient cost reimbursement, dispensing fees, incentive

payments, and other fees paid by PDP sponsors; trends in

amounts paid to PDP sponsors; trends in essential retail pharmacy

participation in pharmacy networks and preferred pharmacy

networks; a comparison of cost-sharing for covered part D drugs

dispensed; and a comparison of the volume of covered part D

drugs dispensed. The secretary must also publish a list of the

essential retail pharmacies for each plan year on a CMS website.

Part D plans or their PBMs must also identify for the secretary the

pharmacies that are affiliates of the Part D plan or PBM, so these

pharmacies are not designated as essential retail pharmacies.

Contract Requirements Between PBMs

& PDP Sponsors in Medicare Part D

The law mandates certain requirements for contracts between PBMs

and PDP sponsors in Medicare Part D. Beginning in January 2028:

• Bona fide service fees. The PBMs and its affiliates cannot

get paid in connection with the utilization of covered part D

drugs in any way other than “bona fide service fees” which

are meant to reflect the fair market value of the services that

the PBM is providing to the PDP sponsor to administer the

pharmacy benefit.

• Pass-through of manufacturer rebates and discounts.

The PBMs must fully pass through rebates, discounts and

other price concessions they receive from the manufacturer

to the PDP sponsor.

• PBM performance against price guarantees. The PBMs shall

also define, interpret, and apply, in a fully transparent and

consistent manner for purposes of calculating or otherwise

evaluating PBM performance against pricing guarantees or

similar cost performance measurements related to rebates,

discounts, price concessions or net costs, terms such as:

“generic drug,” “brand name drug,” “specialty drug,”

“rebate” and “discount.” The PBMs shall also identify

any drugs, claims, or price concessions excluded from any

pricing guarantee or other cost performance measure,

and, where a pricing guarantee or other cost performance

measure is based on a pricing benchmark other than the

wholesale acquisition cost (as defined in section 1847A(c)(6)

(B)) of a drug, calculate and provide a wholesale acquisition

cost-based equivalent to the pricing guarantee or other cost

performance measure.

Reporting Requirements for PBMs

Beginning in July 2028, the PBM must submit to the PDP

sponsor and the secretary each year, starting in July 2028, a

comprehensive annual report that includes information such as:

the number of prescription dispensed by each type of pharmacy,

the average wholesale acquisition cost for each drug paid for by

the PDP sponsor, direct and indirect remuneration reported by

the PDP sponsor to CMS on each drug, the average NADAC and

overall reimbursement for each drug, information on dispensing

and payment by the PDP sponsor to its affiliate pharmacies, and

benefit design parameters that encourage plan enrollees to fill

prescriptions at the PBM’s affiliate pharmacies, among others.

20WAYS TO IMPROVE PATIENT CARE & PHARMACY PROFITABILITY

800.523.8966

MediDose.com

EPS

Exceptional Products and Service

A Member of The Medi-Dose

® Group

Unit Dose,

Bar Coding,

Pharmacy &

Nursing Supply

Experts!

Medi-Dose

EPS

®...thE right

PrEScriPtion

for PharmaciStS

Priced low

and ready to go!

• Medi-Dose

® Solid Oral Unit Dose Packaging

• TampAlerT

® Liquid Unit Dose Packaging

• MILT ® Software for Medication Identification

and Bar Coding

• LiquiDose

® Labels

• IV Additive Disposable Accessories

• Steri-Dropper

® Sterile Ophthalmic

Dropper Bottles

• Compounding Products

• Cleanroom Supplies

• Ophthalmic Practice Accessories

• Resealable and Ultraviolet Inhibitant Bags

• Tamper-Evident Products

• Bottles, Vials and Containers

• Operating and Procedure Room Accessories

• ShrinkSafe

® Bands and Safety Products

• Tapes and Labels

• Maternity and Laboratory Products

• Record Keeping and Identification Products

• Storage and Transport Products

Visit our website for

our EZ order system!

High quality, safe and effective products for medication administration,

preparation and dispensing...in stock for fast shipment worldwide.

20WAYS TO IMPROVE PATIENT CARE & PHARMACY PROFITABILITY

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

President:

Robert Braverman

Founded:

1971

Employees:

Private

Toll-Free Phone: (800) 523-8966

Phone:

(215) 396-8600

Toll-Free Fax:

(800) 323-8966

Address:

70 Industrial Drive

Ivyland, PA 18974

Website:

www.medidose.com

Email:

info@medidose.com

Medi-Dose, Inc./EPS, Inc.

Your Community Pharmacy

Supply Experts

For over 50 years, Medi-Dose/EPS has been working with pharmacists to design and

support cost-effective products, solving the specific needs of their pharmacies.

Company Background

Medi-Dose/EPS was founded in 1971 when Milton Braverman,

a former pharmaceutical company territory manager, saw

the need for inexpensive, manual unit-dose packaging.

He developed the Medi-Dose System to package, handle, and

dispense predetermined amounts of medication so they would be

accessible for one regular dose.

Because of the continued success of the Medi-Dose System,

Medi-Dose/EPS expanded its product line to include a full-line

of compounding supplies, disposable products, liquid packaging,

labeling, and oral syringes designed specifically for the pharmacy

professional. We pride ourselves on being the “old friend of the

family” and have long-standing products designed to meet the

needs of your retail, community, and compounding pharmacy.

Product Overview

n Products for the Compounding Pharmacist

With Steri-Dropper Bottles, liquid packaging, oral syringes,

labeling, safety products, and software, Medi-Dose/EPS is your

pharmacy’s source for compounding supplies!

The science of pharmaceutical compounding poses unique

challenges to pharmacists in the community setting. Whether

caring for people or animals, pharmacists have to meet the

stringent requirements of USP 797, 800, and other pertinent

guidelines, address the unique concerns and conditions of their

patients, and do it economically and efficiently. Medi-Dose/

EPS compounding products are integral solutions helping you

manage this vital but complex process while providing the care

and protection your patients need.

Product Specifications

n Sterile IV Accessories

• Safety Products

• Labeling Products

• Filtering Products

• Dispensing Products

n Steri-Dropper

• Sterile Packs of Either Two or 10 Bottles, Tips, and Caps

• Special Zinc Stearate-Free Resin

• Four Sizes: 3, 7, 10, and 15 mL

n Labeling

• Pharmacy Auxiliary Labels

• Liquid Packaging Labels

• Tamper-Evident Labels

n Safety Products

• Care Giver Protection

• Identification

• Disposal

Additional Products

We are the source for all

your pharmacy’s ancillary

products! Bags, bottles, trays,

and totes are among a few of

the many other supplies we carry.

Anything that’s necessary for proper

handling in a retail pharmacy setting — you

can count on Medi-Dose/EPS!

Ordering Information

For additional information, please call us at (800) 523-8966, visit

our website at medidose.com, or email us at info@medidose.com.

20WAYS TO IMPROVE PATIENT CARE & PHARMACY PROFITABILITY

SPRING 2026 I RETAIL/COMMUNITY • SPECIALTY • LTC

President & CEO:

Michael Ayres

Founded:

1992

Toll-Free Phone:

(800) 579-4804

Phone:

(865) 675-1355

Fax:

(865) 675-2474

Address:

10635 Dutchtown Road, Knoxville, TN 37932

Website:

drugreturns.com

Reduce time spent tracking credits and get credit quickly with

Return Solutions’ OneCheck Select program — the fastest

pharmaceutical return credit reimbursement in the industry.

Return Solutions Offers

Hassle Free Rx Returns

Company Background

Founded in 1992, Return Solutions is one of the most experienced and

trusted reverse distributors in the industry. Over the last 32 years, we

have built relationships with group purchasing organizations across

the country and are currently recommended by over 25 buying groups

representing 20,000+ pharmacies. In 1998, we became the first returns

company to issue checks to our customers for credit, and since then have

paid customers over $1 billion.

Product Overview

The OneCheck Select program is tailored to independent and regional

chain pharmacies and health systems. Over the past 30 years, we’ve

perfected our pricing and reimbursement processes to ensure you receive

maximum compensation for your outdated products. We optimize the

reimbursement process, consolidating credit into one check and ensuring

that you receive credit quickly — within as few as 10 days if you choose

our 10-Day Pay program, or within no longer than 90 days with our

most economical option. Credit values are listed on the check stub, so

you know exactly how much you have received from each manufacturer.

Our all-inclusive fee, including shipping, CII-CV processing, destruction

of non-returnable items, and extensive reporting available on our

website, is a fixed percentage of your returnable product value and is

deducted from the check we issue to you, so there are no hidden fees or

surprise charges. Choose from our comprehensive On-Site Service and

let our experienced representatives handle every aspect of your return or

use our easy and economical web-based Mail-In Service if you prefer to

complete your returns on your own time.

Features & Options

n OneCheck Select

• Credit consolidated into one check.

• Choose your reimbursement time frame.

• Check issued within 30 days for your first return.

• All-inclusive fee with no hidden charges.

n On-Site Service

• Experienced representatives scan all prescription shelves for short-

dated and outdated items.

• All items are scanned into our proprietary valuation software.

• Items are packaged and prepared for FedEx pickup.

• Receive a credit estimate and detailed reporting before the rep

leaves your store.

n Mail-In Service

• Inventory Rx and controlled products online on your own time.

• Print return authorization forms and prepaid UPS shipping labels.

• Give boxes to any UPS driver.

• Receive a credit estimate and detailed reporting online within three

to five business days.

n Destruction Service

• Safe, simple, and compliant destruction of unsaleable pharmaceuticals.

• Non-hazardous products destroyed by EPA-approved waste-to-

energy incinerator.

• Controlled substance destruction witnessed by at least two employees.

• Proof of destruction and DEA forms included in pricing.

Product Specifications

Return Solution’s 24/7 online portal allows you to access your entire return

history down to NDC level along with all credit information. We provide

business analytics and trends so you can adapt purchasing habits to ensure

maximum future ROI. You can print controlled substance reports and

proof of destruction to ensure you are always in compliance in case of

an audit. We are accredited as an NABP Drug Distributor and maintain

licensing with the DEA, EPA, and all states where it is required.

Testimonial

“I have been dealing with Return Solutions for 15 years. We have been in business

for over 50 years, and we have been through our fair share of returns companies.

Return Solutions is prompt and professional. So happy we switched to them!”

— John Demetriades, Farmacon Pharmacy

GPO Affiliations

Our GPO affiliations are AAP, AIP, AlliantRx, American Pharmacies,

APCI, APNI, All-Win Rx, CPA, EPIC Pharmacies, Gerimed, IPA,

IPC, Keystone, LWD, Mutual Drug, NPSC, PBA Health, POA,

Pharmacy Plus, PPSC, PPOk, QualityCare Pharmacies, RxPlus, Sav-Mor,

The Pharmacists’ Choice, UPNI, We Care Pharmacy, and WSPC.

Ordering Information

To learn more about how Return Solutions can help decrease time

spent on returns and maximize your expired product credit, please call

(800) 579-4804 or email support@drugreturns.com. You can also visit

our website at drugreturns.com for additional information or to create

an account.